Why does Stagecoach get a rating of 5.7?

349 employees at Stagecoach told us the following about their jobs.

349 employees told us the worst thing about this employer…

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Bad
  • Head office doesn’t understand the frontline

    Do people think Stagecoach head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    15% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 307 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Not good for parents

    Is working at Stagecoach good if you have caring responsibilities?

    People say this is a bad place to work if you care for a child or other relative

    How we know this

    23% of people who care for a child or other relative report this is a good place to work

    Based on information from 118 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Breaks aren’t paid

    Do workers at Stagecoach get paid breaks?

    No. People don’t get paid breaks

    How we know this

    21% of people say they get paid breaks

    Based on information from 342 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People don’t get sick pay

    Does Stagecoach pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    18% of people say they would get paid if they were sick but scheduled to work

    Based on information from 331 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Not easy to change shifts

    How easy is it for Stagecoach workers to change shifts?

    Most people find it hard to change shifts

    How we know this

    44% of people report that it’s easy to change shifts if they need to

    Based on information from 279 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Hard to choose shifts

    Do Stagecoach workers get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    31% report that their manager gives them enough choice over which shifts they work

    Based on information from 329 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People feel stressed

    Is it stressful to work at Stagecoach?

    Most people feel stressed here

    How we know this

    60% of people say they often feel stressed at work

    Based on information from 331 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are paid below market rates

    Does Stagecoach pay market rates?

    Most people are not paid market rates

    How we know this

    31% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 280 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • No career progression

    Are people given support to progress at Stagecoach?

    Only some people are given support to progress here

    How we know this

    In the last year, 38% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 296 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t recommend their team

    Do people at Stagecoach recommend working with their team?

    Only some people recommend working with their team

    How we know this

    42% of people report that they would recommend working with their immediate team to a friend

    Based on information from 348 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Stagecoach?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 30% report getting one week notice or less
    • 17% report getting two weeks notice
    • 9% report getting three weeks notice
    • 35% report getting four weeks notice or more
    • 10% report having a fixed rota

    Based on information from 343 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How easy is it to book a holiday at Stagecoach?

    Most people find it easy to book holidays

    How we know this

    51% of people report it’s easy to book holidays

    Based on information from 318 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it to take sick leave at Stagecoach?

    Most people find it easy to take sick leave

    How we know this

    56% of people report that it’s easy to take time off if they are sick

    Based on information from 288 job reviews

  • People enjoy their job

    Most people enjoy their job

    How we know this

    56% of people who enjoy their job

    Based on information from 62 job reviews

  • No short notice shift changes

    Do Stagecoach managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    35% of people say their manager changes their shifts at the last minute

    Based on information from 325 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Managers are respectful

    Do people at Stagecoach feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    56% of people say they’re treated with respect by their managers

    Based on information from 299 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do workers at Stagecoach do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    25% of people report that they do extra work that they don’t get paid for

    Based on information from 315 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    Do workers feel well informed about how Stagecoach is doing?

    Most people feel well informed about how the company is doing

    How we know this

    51% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 314 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Excellent
  • Enough training

    Do people get enough training when they start at Stagecoach?

    People get enough training when they start

    How we know this

    80% of people report they got enough training when they started working here

    Based on information from 336 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People are paid enough to live on

    Does Stagecoach pay enough to live on?

    People are paid enough to live on

    How we know this

    96% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 332 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People get proper breaks

    Do people at Stagecoach get proper breaks?

    People get proper breaks

    How we know this

    82% of people report that they get to take proper breaks

    Based on information from 320 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t worry about getting enough hours

    Do workers at Stagecoach worry about hours?

    People don’t worry about getting enough hours

    How we know this

    11% of people report they worry about getting enough hours

    Based on information from 333 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

About

Stagecoach is a bus, coach and tram operator. They run transport services across the UK.

stagecoach.com

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Pay ranges at Stagecoach

  1. £10.08–12.73 per hour

Stagecoach job reviews

  • Best thing

    Regular pay. Free travel. As best as you can say, job security.

    Worst thing

    Different operating processes across the OpCos. Management has favourites face-fit ethos. Not paid an overtime rate. Not always following legislation relating to change of hours/shift pattern (not enough tume given).

    5.0

    Employee, March 2021

    • £11.00 per hour
    • 25 or older
  • Best thing

    Driving the bus.
    Paid weekly.

    Worst thing

    The hours. Every day has a different start and finish time, any 12 ish hour shift between from 5.20am to 00.58
    Little to no time to spend with family.
    Constantly tired

    4.5

    Employee, July 2021

    • £11.17 per hour
    • 45–54 years old

Handy to know

How much notice do people get of their shifts?

30% report getting one week notice or less
17% report getting two weeks notice
9% report getting three weeks notice
35% report getting four weeks notice or more
10% report having a fixed rota

Based on 343 employees

What contracts are people on?

Full time 97% report having full time contracts (more than 35 hours)

Based on 331 employees

How are people paid?

By the hour 96% of people report they get paid by the hour

Based on 349 employees

Thinking of working at Stagecoach?

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