Specsavers
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DismissSpecsavers is an opticians. They also sell hearing aids.
specsavers.co.ukSpecsavers job reviews
Showing 111 reviews
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Best thing
Discounts, set shifts and good team
Worst thing
Unstaffed, no sick pay, can never swap a shift, holidays are easy to ask for but hard to get sometimes, stressful environment due to how busy the shop can be
Specsavers Optical assistant, July 2022
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Best thing
Helping people
Worst thing
Lack of colleagues
Specsavers Employee, June 2022
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Best thing
The people I work with
Worst thing
Rude customers
Specsavers Dispenser, June 2022
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Best thing
The people I work with
Worst thing
The money how busy and understaffed it gets
Specsavers Employee, May 2022
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Best thing
Having patients appreciate the knowledge and understanding and help yjem for what's best for thier vision
Worst thing
Short staff
Not being recognised that I have a qualificationSpecsavers Employee, May 2022
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Best thing
Friendly team, meeting lots of different customers
Worst thing
Poor minimum wage pay. Lack of training, stress of working untrained in medical environment, most staff are poorly paid which causes anxiety among staff, especially young adults
Specsavers Optical assistant, April 2022
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Best thing
As I work on my own they are flexible with my role as a parent
Worst thing
If I have to take time for for children I don’t get paid
Specsavers Admin assistant, March 2022
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Best thing
Training is amazing
The team is great
Holiday is goodWorst thing
No sick pay
Only 3 weeks advance on rota
Holiday isn't guaranteed and no specific way to book off.Specsavers Optical assistant, March 2022
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Best thing
Helping people see is priceless
Worst thing
Being so understaffed you are the only person on a packed shop floor
Specsavers Optical assistant, March 2022
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Best thing
Can be interesting and majority of customers are nice
Worst thing
Not enough pay for the amount of work you do
Specsavers Optical assistant, March 2022
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Best thing
It’s a good industry to go into, people are always going to need glasses. You’re not sat at a desk all day and it’s very hands on so you won’t get bored.
Worst thing
Some customers are so nasty, disadvantages of working in customer service. It is a very stressful, very understaffed environment where you’re not very appreciated and often underpaid.
Specsavers Optical assistant, February 2022
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Best thing
consistent shift patterns
Worst thing
- not enough training
- expected to do too much for your job role like take on things supervisors/managers should be doing
- customers are rude
- always talked down too by managers
- no sick pay and you’re made out to be a bad person for calling in sickSpecsavers Employee, February 2022
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Best thing
Some if my colleagues
Worst thing
The pressure to sell sell sell
Specsavers Optical assistant, January 2022
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Best thing
the customers are so sweet , many opportunities for job development
Worst thing
managers not appreciating efforts , told to do stuff outside of my job description , understaffed so under loads of pressure , not really respected
Specsavers Optical assistant, December 2021
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Best thing
-two of my colleagues
-Pretty straightforward job that’s quick to grasp and get used toWorst thing
-bad management who don’t show respect
-no training when started, was made to shadow someone knew and have one of my colleagues voluntarily teach me rather than the managers teach me themselves
-no benefits provided (no free/discounted glasses or eye tests etc).
-very understaffed which causes a lot of stress on busy days
I could go on but I’ll be here all daySpecsavers Optical assistant, December 2021
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Best thing
Colleagues/Customers
Worst thing
Managers not caring about others apart from themselves, Fired 30+ ppl in 1 year
Specsavers Optical assistant, December 2021
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Best thing
Good team to work with
1 hour break
No shift work. 9-6Worst thing
Underpaid
No sick pay
Slow to resolve issues with paySpecsavers Employee, December 2021
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Best thing
The people were very nice.
Worst thing
The pay
Terrible payroll system (messed up alot)
Was very understated so the new people were training new people.Specsavers Optical assistant, December 2021
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Best thing
I work alone
Worst thing
The others
Specsavers Administrator, September 2021
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Best thing
Relaxed, well paid
Worst thing
No communication, lack of leadership
Specsavers Administrator, August 2021
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Best thing
Location & team mates
Worst thing
Feels like I'm left to sort out everythung
Specsavers Administrator, July 2021
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Best thing
It was easy to get the hang of the job and they have allowed me to be flexible with my shifts
Worst thing
Training is slow to progress sometimes
Specsavers Optical assistant, July 2021
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Best thing
Get to meet new people- no two days are the same
Specsavers Optical assistant, July 2021
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Best thing
ive learn a lot in laser industry- improve my retail skills as well as my client care.
Worst thing
long shift and not enough payment
Specsavers Dispenser, July 2021
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Best thing
Certain team members
Pretty straightforward job
Worst thing
Being singled out - mostly by manager
Ideas not being listened to - only listened to when others state the same thing I have said at a later point in time
New rules and proceedures being given but never regulated to see who is not following them - nothing ever done about people who do not follow rules
Most team members lack of respect for other members of the team
Certain team members, particularly newer members, treated more favourably and given more opportunities
Being forced into doing new duties without choice which were never discussed during the interview or any stage after - not being remunerated for these additional tasks
Too many others to mention
Specsavers Optical assistant, July 2021
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Best thing
That I get the right hours to be able to take my son to school and pick him up
Worst thing
I feel I'm in a dead end job where I won't progress, and am left to work by myself when I need help
Specsavers Optical assistant, June 2021
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Best thing
The people i work with are lovely
Worst thing
Too busy and terrible pay
Specsavers Optical assistant, June 2021
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Best thing
Nothing, doing three or four things for minimum wage
Worst thing
Constant bullying by store management and directors
Specsavers Optical assistant, May 2021
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Best thing
Gaining experience as I am able to learn different things
Worst thing
I don’t have anything to complain about
Specsavers Optical assistant, May 2021
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Best thing
Discount and pay
Worst thing
Outdated equipment, faulty equipment and awkward time management
Specsavers Optical assistant, May 2021
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Best thing
The customers and my colleagues
Worst thing
management
Specsavers Optical assistant, April 2021
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Best thing
The people I work with, the discounts, and the hours are fair and we work well as a team and try and do our best to suit everyone's needs
Worst thing
A lot of pressure at times, we have a lot expected from us even when we are short staffed, feel like you have to rush at times ans only hear about the negatives
Specsavers Optical assistant, April 2021
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Best thing
My colleagues
Worst thing
The pay doesn't add up for the stress as I've also been working with them over 10 years
Specsavers Optical assistant, April 2021
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Best thing
The hours i work
Worst thing
How busy it is and the lack of recent pay to reflect this
Specsavers Optical assistant, March 2021
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Best thing
The people I work with
Specsavers Optical assistant, March 2021
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Best thing
i love myvteam and the job
Worst thing
the customers and sonetimes laxk of communication
Specsavers Retail manager, March 2021
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Best thing
The team and the tasks I perform
Worst thing
The public!
Specsavers Dispensing optician, March 2021
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Best thing
Varied role, lots of training available
Worst thing
Low pay, no sick pay, irate customers, expected to always increase sales when customer numbers and prices remain the same, short staffed
Specsavers Assistant manager, March 2021
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Best thing
Customers
Worst thing
Lack of staff to cover the volume of tasks
Specsavers Optical consultant, February 2021
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Best thing
Close to home
Worst thing
Pay and pressure
Specsavers Supervisor, February 2021
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Best thing
Set hours now (but wasn't before covid)
Worst thing
Pay doesn't reflect what we actually deal with
Specsavers Optical assistant, February 2021
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Best thing
Regular income with 26hrs guaranteed.
Worst thing
Very little break. Half hour in 9 hour day. No personnel. Unappreciated.
Specsavers Receptionist, January 2021
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Best thing
Interaction with other members of staff
Worst thing
Being on my feet all day and climbing 70 flights of stairs all day
Specsavers Optical assistant, December 2020
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Best thing
Two members of staff I work with. I am good at my job.
Worst thing
Not valued, constant pressure that we are not doing good enough.
Specsavers Optical assistant, October 2020
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Best thing
Friendly small team
Interesting, something new every day
Career progressionWorst thing
Smaller team means workload is too large
If someone calls in sick it makes the day harder for everyone elseSpecsavers Optical assistant, September 2020
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Best thing
Undertaking pre-tests
Worst thing
Dealing with angry rude customers
Specsavers Clinic coordinator/advisor, August 2020
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Best thing
My colleagues and the actual job I really enjoy
Worst thing
Not valued
Specsavers Optical assistant, August 2020
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Best thing
Staff discount
Worst thing
The way management treats the staff, rudeness of patients, the antiquated system, old machines that are falling to bits, inadequate training
Specsavers Optical assistant, August 2020
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Best thing
Some of the people
Worst thing
Stress, management,pay
Specsavers Team leader, July 2020
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Best thing
Meeting people. Left to do my job on my own with no one breathing down my neck
Worst thing
Change, too much work and no support
Specsavers Contact lens manager, March 2020