Southeastern job reviews

Showing 30 reviews

• Best thing

  Lots of overtime available
  Good balance of work
  Good benefits and perks

  Worst thing

  Rota - the antisocial hours aren't ideal
  Communication within the company can be poor
  Union seems to be required to safeguard pay and benefits
  30 minute break, it's not very generous
  Sickness is demonised

  7.7

  Employee at Southeastern, April 2025

• Best thing

  Great colleagues, working Iin the heart of London.

  Worst thing

  Early and late starting/finishing times.

  8.4

  Floor staff at Southeastern, February 2025

• Best thing

  Good passenger interactions, really get to know regulars. Free travel on a few TOCS (spouse and dependants too after 6m) and 75% off all others. After a year huge discounts on European TOCS. Discounts online via their extra mile programme.

  Really good team vibe, I've yet to attend a station I am not welcomed in.

  Worst thing

  Staff assaults. Managers are hit and miss some are good most are not. Head office out of touch with employees on the ground.

  7.0

  Employee at Southeastern, January 2025

• Best thing

  Speaking with nice respectful passengers

  Worst thing

  Management and antisocial behaviour

  2.0

  Onboarding manager at Southeastern, May 2024

• Best thing

  Travel perks

  Worst thing

  Uncertainty very poor at looking after staff

  8.3

  Fleet engineer at Southeastern, March 2024

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• Best thing

  Fun team and flexibility

  Worst thing

  Shift work and weather

  9.8

  Platform staff at Southeastern, October 2023

• Best thing

  Being on my own

  Worst thing

  Shifts

  3.4

  Train driver at Southeastern, September 2023

• Best thing

  Meeting all different people

  Worst thing

  The night shifts

  7.8

  Compliance manager at Southeastern, September 2023

• Best thing

  Shift work

  Worst thing

  Not getting enough pay

  9.5

  Passenger assistant at Southeastern, August 2023

• Best thing

  Shift work and free travel

  Worst thing

  Inconsistency

  7.3

  Employee at Southeastern, April 2023

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• Best thing

  Customer interaction, meeting new people all the time, even from across the world

  Making people smile

  Working effectively in teams

  Great benefits, including free and discounted rail travel, health and financial assistance

  When things go wrong, I feel looked after very well.

  Worst thing

  Staff abuse from customers (verbal and physical abuse)

  Lack of understanding from high up people about how we do our jobs (i.e unrealistic expectations, processes)

  7.5

  Onboard manager at Southeastern, August 2022

• Best thing

  Dealing with customers, help guide them on their way.

  Worst thing

  Passenger abuse.

  9.0

  Employee at Southeastern, June 2022

• Best thing

  Meeting new people everyday

  Worst thing

  Job security and expected to work late night trains alone

  2.1

  Guard at Southeastern, June 2022

• Best thing

  Colleagues

  Worst thing

  The contempt by managers

  2.8

  Customer assistant at Southeastern, February 2022

• Best thing

  Good teamwork with my team.
  Lots of time off
  Left to do the job without being micro managed.

  Worst thing

  Last minute changes to work sheets add additional pressure
  May not get a break until the very last minute depending on work load
  Management seem disconnected from the front lines

  9.8

  Shunter driver at Southeastern, February 2022

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• Best thing

  1 week early, 1 week late. Short shifts, free rail travel.

  Worst thing

  The risk of violence from the general public.

  9.0

  Revenue protection officer at Southeastern, November 2021

• Best thing

  Trains

  Worst thing

  Long periods of consentration

  mostly working alone

  9.9

  Driver at Southeastern, April 2021

• Best thing

  4 on 4 off shifts so lots of time at home with family. Even distribution of work and lots of support.

  Worst thing

  Night shifts, dirty jobs sometimes.

  9.8

  Service engineer at Southeastern, April 2021

• Best thing

  Lots of time off

  Worst thing

  Very early starts

  9.9

  Train driver at Southeastern, April 2021

• Best thing

  Good training, great management structure and good working environment

  9.9

  Conductor at Southeastern, April 2021

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• Best thing

  Meeting people being honest

  Worst thing

  Being on your own not being able to walk away when something happens when most people when they work within a unit they can walk away and pass it on you have to deal with the whole product

  3.9

  Employee at Southeastern, March 2021

• Best thing

  Left on my own

  Worst thing

  Unruly passengers

  9.4

  Conductor at Southeastern, March 2021

• Best thing

  Pay & conditions of service.

  Worst thing

  Shifts can be tiring

  10

  Retail ticket office at Southeastern, February 2021

• Best thing

  It's a relaxing job.

  Worst thing

  It can get very monotonous

  9.8

  Train driver at Southeastern, November 2020

• Best thing

  the money

  Worst thing

  short staff
  bad mangers

  5.5

  Coordinator at Southeastern, November 2020

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• Best thing

  Salary, time off

  Worst thing

  Early starts

  9.8

  Train driver at Southeastern, October 2020

• Best thing

  Managing own diary and shift pattern

  Worst thing

  Manager

  9.0

  Train presentation compliance manager at Southeastern, August 2020

• Best thing

  I'm left alone

  Worst thing

  Bad communication

  9.8

  Employee at Southeastern, July 2020

• Best thing

  Meeting different people

  Worst thing

  Getting up at 4am

  10

  Station staff at Southeastern, June 2020

• Best thing

  Relaxing, easy to swap shifts, maximum of 9h 15m shifts.

  Worst thing

  Passengers, delays, breakdowns, track problems, rostered leave.

  8.9

  Driver at Southeastern, April 2020