Somerset Passenger Solutions

Claimed profile

Good news! Somerset Passenger Solutions has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.

Dismiss

Somerset Passenger Solutions is a passenger transport service that works with the construction industry.

somersetpassengersolutions.co.uk

Rating based on 15 employees who took the Breakroom Quiz

About jobs at Somerset Passenger Solutions

Pay

    Needs improving
  • Most people don’t get paid breaks

    Do workers at Somerset Passenger Solutions get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    70% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Somerset Passenger Solutions?

    Most people find it easy to book holiday.

    How we know this

    100% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

Workplace

    Okay
  • Some people are stressed

    Is it stressful to work at Somerset Passenger Solutions?

    Some people feel stressed here.

    How we know this

    40% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between November 2021 and October 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Somerset Passenger Solutions recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    40% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Somerset Passenger Solutions?

    Most people got enough training when they started.

    How we know this

    90% of people report they got enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Head office only partly understands what’s happening

    Do people think Somerset Passenger Solutions head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    60% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Somerset Passenger Solutions is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    40% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Somerset Passenger Solutions ranks

Somerset Passenger Solutions ranks joint 9th to work for out of public transport providers.

  1. 7= Hitachi
    8.6
  2. 9= Somerset Passenger Solutions
    8.4
  3. 9= West Midlands Trains
    8.4

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 29 March 2024.

Somerset Passenger Solutions job reviews

  • Best thing

    Startup culture; lots of innovation and implementation of new ideas. Opportunity to work on largest construction project in Europe and contirbute to clean energy for the UK.

    Worst thing

    Short deadlines and demanding customers. Main site is quite remote.

    9.9

    Somerset Passenger Solutions Senior support worker, January 2023