Soho House
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DismissSoho House is a private members club, hotel and studio space.
sohohouse.comSoho House job reviews
Showing 17 reviews
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Best thing
The team is amazing
Worst thing
We as a staff of cowshed not being paid enough and most feel unappreciated.
The only benefit we get is 50% of staff discount on cowshed products. No other benefits and waiting for pay rise more then a year.
We use to have lots of staff benefits before Covid but all been cancelled.
Even if yiy have gap between treatments you always have to do something as manger hats seeing you seat or have a break.Soho House Employee, September 2023
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Best thing
Discount
Free treats every so oftenWorst thing
Management
Pay
PettinessSoho House SPA therapist, August 2023
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Best thing
The possibility to improve my self and my career
Worst thing
Work hard,most of the time I do 10-11 hour per day with only 30 minutes break
Soho House Employee, July 2023
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Best thing
Good salary, professional team and great opportunities
Worst thing
Recognition and workload
Soho House General manager, July 2023
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Best thing
You can build connections with the staff and find some good friends. Most people working are good people by heart in this company.
Worst thing
The people are good but usually not smart and not qualified to the jobs they are supposed to. The company doesn't care about the people that is why smart people leave.
Soho House Employee, April 2023
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Best thing
Some of the friends i’ve made through work.
Worst thing
The service charge paying our wages and not actually getting any of the tips customers give us.
The disrespect within the workplace and the hierarchy. The lower down the ‘food chain’ you are, the more you’re disrespected.
The lack of help you get from managers.
Always being short staffed because they don’t want to pay an extra person.
No recognition for any valued member of staff.Soho House Waitress, April 2023
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Best thing
People I work with, location
Worst thing
Long hours, no breaks, no sick pay, rota not fine in advance so difficult to plan ahead
Soho House Chef de partie, April 2023
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Best thing
At times it’s pretty chill, you have time to be on your phone (that’s when I do a lot of my personal work) you get time to chat with coworkers
Worst thing
Disrespect from members, no support from managers on large and small problems
Soho House Host, February 2023
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Best thing
the team builds the whole place. out of work trainings monthly.
Worst thing
no breaks. staff food is awful. pay depends if you’re late or call in sick. high expectations with little 1on1 training
Soho House Bar staff, February 2023
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Best thing
Commission structure, room for progression
Soho House Employee, November 2022
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Best thing
The staff are usually really friendly and have a good communication
Worst thing
The manager can make me sometimes fell bad about my self
Soho House Waiter, October 2022
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Best thing
The location is lovely in spring and summer. Many of the guests are polite and courteous.
Worst thing
Walk to the car park is dark and unsafe. Management are clueless and use bad language in the office. Shifts favour some not all.
Soho House Employee, October 2022
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Best thing
Good pay, great company to work for.
Worst thing
A lot of hours
Soho House Floor manager, August 2022
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Best thing
Its fun. Different every day
Worst thing
High maintenance guests
Soho House Employee, January 2022
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Best thing
Love the work I do
People focused
Flexibility
Weekly payWorst thing
Not trained properly
If you’re not liked you’ll not last long
Unfair shift patterns
Manager belittle staff in front of one another
Manager is always rightSoho House Housekeeping manager, February 2021
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Best thing
I do my rota
Worst thing
Management
Soho House Beverage support, September 2020
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Best thing
Keeping the quest happy
Worst thing
Pay
Soho House Kitchen porter, February 2020