Smyths Toys

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Smyths Toys is a retailer. They sell children's toys.

smythstoys.com/uk/en-gb

Smyths Toys job reviews

Showing 36 reviews

  • Best thing

    Lovely people, Great management, Fun, Early insight on new toys and collectibles

    5.5

    Smyths Toys Retail assistant, December 2023

  • Best thing

    The other retail assistants

    Worst thing

    Management are racist to anyone who isn’t white publicly over the headset (coming from a white person).
    Management bully people and so do those close to them. They are so condescending to staff and watch your every move on camera waiting for you to mess something up. Don’t expect to leave when your rota says you finish 9/10 you won’t.
    Late night finishes everyday practically and long days 8 am -10.30 pm etc.
    I can deal with long days just not being bullied and spoken down to it’s completely unacceptable and I wouldn’t recommend to anybody.

    1.0

    Smyths Toys Retail assistant, December 2023

  • Best thing

    Loads of great opportunities for external training such as forklift certifications which is a plus if you would one day like to go into warehouse and stuff like that. My store personally has managers who will have a laugh and a joke but also actually work and keep trying to keep the team together and work together as one

    Worst thing

    If you are in warehouse you get really dirty by getting covered in what they say is dust that went bad but you get absolutely covered in mould no matter what department you get other than that not much bad

    7.0

    Smyths Toys Retail assistant, July 2023

  • Best thing

    It can be fun if you are working with people that you get on with and the days go by fast. Get good length breaks

    Worst thing

    Often get put on to work shifts that you can’t do so have to miss out on hours, manager talks in a condescending way when you ask for help

    7.1

    Smyths Toys Retail assistant, June 2023

  • Worst thing

    Rude customers
    Managers don’t trust you
    Heavy work load

    3.2

    Smyths Toys Retail assistant, April 2023

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  • Best thing

    During off seasons it can be quiet

    Worst thing

    Customers
    Management have habit of not telling you information you need to know
    Low hours given to store to use so not many staff on at certain times of year
    Poor pay in relation to other places for similar roles.
    Poor discount
    No paid breaks
    Bonuses given usually all go towards tax so you get little.

    1.5

    Smyths Toys Employee, April 2023

  • Best thing

    Really enjoyed work with smyths toy teams members .they all vary helpful

    Worst thing

    1 or 2 members are very rude

    9.7

    Smyths Toys Sales assistant, March 2023

  • Best thing

    Is a fun nob when you have a good team around you.

    Worst thing

    Area manager and above have no clue how to run a shop and whats needed.

    4.1

    Smyths Toys Duty manager, February 2023

  • Best thing

    The few friends you make there

    Worst thing

    How you are treated and not listened to

    1.3

    Smyths Toys Shop assistant, January 2023

  • Best thing

    Having a solid core team who can work and have jokes with.

    Worst thing

    Lack of getting rota for more than 2 weeks ahead

    4.1

    Smyths Toys Retail assistant, January 2023

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  • Best thing

    the company as a whole isnt bad, however, the manager at the tamworth store needs more people skills and training in customer service and how to respect his employees

    Worst thing

    Late rota, short staffed. alot of stress

    2.3

    Smyths Toys Retail assistant, January 2023

  • Best thing

    It doesn’t feel like work and it’s always a good atmosphere and banter

    Worst thing

    Doing your job well enough that you end up doing other peoples jobs as well

    3.9

    Smyths Toys Shop assistant, December 2022

  • Best thing

    Two of the duty managers, the staff

    Worst thing

    The whole break system

    4.5

    Smyths Toys Employee, December 2022

  • Best thing

    some of the people i work with

    Worst thing

    i don’t get full time hours
    some people don’t speak to you nicely

    1.1

    Smyths Toys Sales assistant, November 2022

  • Best thing

    Some of the coworkers

    Worst thing

    Completely overworked, doing the jobs of like 3 people and dealing with entitled customers and managers that never take in to account hours which I've told them I can't work with uni

    1.0

    Smyths Toys Retail assistant, October 2022

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  • Best thing

    Organising, friendly coworkers

    Worst thing

    Busy shop floor, rude customers, not enough explanation or training at the start

    7.0

    Smyths Toys Retail assistant, October 2022

  • Best thing

    It was working nights when I was on them

    Worst thing

    Getting put on outdoor section for no reason and having to just stand there doing nothing most of the time

    7.3

    Smyths Toys Retail assistant, August 2022

  • Best thing

    Getting to play with the toys, banter with the other staff

    Worst thing

    The management style encouraged by Smyth's Toys has ensured that the staff turn over is high.

    2.3

    Smyths Toys Retail assistant, June 2022

  • Best thing

    We own schedule

    Worst thing

    Lack of support

    3.7

    Smyths Toys Store manager, June 2022

  • Best thing

    Good talking to customers, you get some nice people thaybyou work with,

    Worst thing

    Managers and some of the colleagues are rude, they gossip behind your back especially if your new, they lie about the pay, always make you feel bad if you have to adjust a shift, don’t really care about you, only pick out what you do that’s wrong, have a go at you if they don’t like something but do it themselves, just not a nice place to work. They’re only nice to you when you join but as your employment goes on they really don’t care

    2.3

    Smyths Toys Retail assistant, March 2022

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  • Best thing

    Talking to the children

    Worst thing

    People lying to your face

    7.8

    Smyths Toys Retail assistant, February 2022

  • Best thing

    Steady income

    Worst thing

    Customers, work load

    4.6

    Smyths Toys Employee, February 2022

  • Worst thing

    Underplayed but expected to overwork. Managers like to cause drama and always Gossip about staff as well as never believe you’re sick and make you feel bad for taking time off

    1.1

    Smyths Toys Retail assistant, February 2022

  • Best thing

    Easy work.

    Worst thing

    No career progression opportunities

    7.1

    Smyths Toys Retail assistant, February 2022

  • Best thing

    Using my sales skills to satisfy customers

    Worst thing

    The internal politics

    1.9

    Smyths Toys Retail assistant, December 2021

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  • Best thing

    The best thing about the job was helping people

    Worst thing

    They didn't take into consideration that if my daughter wasn't well I couldn't work because I am a single mother with not much help

    1.9

    Smyths Toys Retail assistant, October 2021

  • Best thing

    Very good/ understanding managers.

    Worst thing

    Rusbbish pay.

    8.0

    Smyths Toys Employee, June 2021

  • Best thing

    the people you work with, always something to do

    Worst thing

    can be stressful, pay isn't great, not much progression if you don't want to be a manager

    7.6

    Smyths Toys Employee, June 2021

  • Best thing

    Punctual, hardworking and friendly

    Worst thing

    Being isolated due to language barrier

    3.5

    Smyths Toys Cleaner, May 2021

  • Best thing

    helping parents make informed decisions on car seats and getting excited with them choosing things for their baby.
    seeing the love between new parents as well as the real stressors of parent good

    Worst thing

    paid less than older people that do less than me.
    rotas are always late out.
    cant book days off has to be weeks

    1.8

    Smyths Toys Retail assistant, April 2021

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  • Worst thing

    Hostile work environment, no help when needed, expected to do everything and no time to do it

    2.3

    Smyths Toys Supervisor, April 2021

  • Best thing

    Customers

    Worst thing

    Favouritism among staff ie unfair shifts working

    2.1

    Smyths Toys Sales assistant, April 2021

  • Best thing

    Good pay good shifts easy going

    Worst thing

    Christmas pay rises dont come often

    8.8

    Smyths Toys Duty manager, February 2021

  • Best thing

    Good team

    Worst thing

    Management are impatient and immature at times

    7.5

    Smyths Toys Shop assistant, January 2021

  • Best thing

    The people I work with

    Worst thing

    Miscommunication often between managers and a bad rota

    1.4

    Smyths Toys Retail assistant, February 2020

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  • Best thing

    The people become your family.

    Worst thing

    Demanding, high expectations, long hours

    3.3

    Smyths Toys Supervisor, December 2019