Smyths Toys job reviews

Showing 28 reviews

• Best thing

  The few friends you make there

  Worst thing

  How you are treated and not listened to

  1.3

  Smyths Toys Shop assistant, January 2023

• Best thing

  Having a solid core team who can work and have jokes with.

  Worst thing

  Lack of getting rota for more than 2 weeks ahead

  4.1

  Smyths Toys Retail assistant, January 2023

• Best thing

  the company as a whole isnt bad, however, the manager at the tamworth store needs more people skills and training in customer service and how to respect his employees

  Worst thing

  Late rota, short staffed. alot of stress

  2.3

  Smyths Toys Retail assistant, January 2023

• Best thing

  It doesn’t feel like work and it’s always a good atmosphere and banter

  Worst thing

  Doing your job well enough that you end up doing other peoples jobs as well

  3.9

  Smyths Toys Shop assistant, December 2022

• Best thing

  Two of the duty managers, the staff

  Worst thing

  The whole break system

  4.5

  Smyths Toys Employee, December 2022

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• Best thing

  some of the people i work with

  Worst thing

  i don’t get full time hours
  some people don’t speak to you nicely

  1.1

  Smyths Toys Sales assistant, November 2022

• Best thing

  Some of the coworkers

  Worst thing

  Completely overworked, doing the jobs of like 3 people and dealing with entitled customers and managers that never take in to account hours which I've told them I can't work with uni

  1.0

  Smyths Toys Retail assistant, October 2022

• Best thing

  Organising, friendly coworkers

  Worst thing

  Busy shop floor, rude customers, not enough explanation or training at the start

  7.0

  Smyths Toys Retail assistant, October 2022

• Best thing

  It was working nights when I was on them

  Worst thing

  Getting put on outdoor section for no reason and having to just stand there doing nothing most of the time

  7.3

  Smyths Toys Retail assistant, August 2022

• Best thing

  Getting to play with the toys, banter with the other staff

  Worst thing

  The management style encouraged by Smyth's Toys has ensured that the staff turn over is high.

  2.3

  Smyths Toys Retail assistant, June 2022

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• Best thing

  We own schedule

  Worst thing

  Lack of support

  3.7

  Smyths Toys Store manager, June 2022

• Best thing

  Good talking to customers, you get some nice people thaybyou work with,

  Worst thing

  Managers and some of the colleagues are rude, they gossip behind your back especially if your new, they lie about the pay, always make you feel bad if you have to adjust a shift, don’t really care about you, only pick out what you do that’s wrong, have a go at you if they don’t like something but do it themselves, just not a nice place to work. They’re only nice to you when you join but as your employment goes on they really don’t care

  2.3

  Smyths Toys Retail assistant, March 2022

• Best thing

  Talking to the children

  Worst thing

  People lying to your face

  7.8

  Smyths Toys Retail assistant, February 2022

• Best thing

  Steady income

  Worst thing

  Customers, work load

  4.6

  Smyths Toys Employee, February 2022

• Worst thing

  Underplayed but expected to overwork. Managers like to cause drama and always Gossip about staff as well as never believe you’re sick and make you feel bad for taking time off

  1.1

  Smyths Toys Retail assistant, February 2022

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• Best thing

  Easy work.

  Worst thing

  No career progression opportunities

  7.1

  Smyths Toys Retail assistant, February 2022

• Best thing

  Using my sales skills to satisfy customers

  Worst thing

  The internal politics

  1.9

  Smyths Toys Retail assistant, December 2021

• Best thing

  The best thing about the job was helping people

  Worst thing

  They didn't take into consideration that if my daughter wasn't well I couldn't work because I am a single mother with not much help

  1.9

  Smyths Toys Retail assistant, October 2021

• Best thing

  Very good/ understanding managers.

  Worst thing

  Rusbbish pay.

  8.0

  Smyths Toys Employee, June 2021

• Best thing

  the people you work with, always something to do

  Worst thing

  can be stressful, pay isn't great, not much progression if you don't want to be a manager

  7.6

  Smyths Toys Employee, June 2021

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• Best thing

  Punctual, hardworking and friendly

  Worst thing

  Being isolated due to language barrier

  3.5

  Smyths Toys Cleaner, May 2021

• Best thing

  helping parents make informed decisions on car seats and getting excited with them choosing things for their baby.
  seeing the love between new parents as well as the real stressors of parent good

  Worst thing

  paid less than older people that do less than me.
  rotas are always late out.
  cant book days off has to be weeks

  1.8

  Smyths Toys Retail assistant, April 2021

• Worst thing

  Hostile work environment, no help when needed, expected to do everything and no time to do it

  2.3

  Smyths Toys Supervisor, April 2021

• Best thing

  Customers

  Worst thing

  Favouritism among staff ie unfair shifts working

  2.1

  Smyths Toys Sales assistant, April 2021

• Best thing

  Good pay good shifts easy going

  Worst thing

  Christmas pay rises dont come often

  8.8

  Smyths Toys Duty manager, February 2021

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• Best thing

  Good team

  Worst thing

  Management are impatient and immature at times

  7.5

  Smyths Toys Shop assistant, January 2021

• Best thing

  The people I work with

  Worst thing

  Miscommunication often between managers and a bad rota

  1.4

  Smyths Toys Retail assistant, February 2020

• Best thing

  The people become your family.

  Worst thing

  Demanding, high expectations, long hours

  3.3

  Smyths Toys Supervisor, December 2019