Smyths Toys
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DismissSmyths Toys is a retailer. They sell children's toys.
smythstoys.com/uk/en-gbSmyths Toys job reviews
Showing 36 reviews
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Best thing
Lovely people, Great management, Fun, Early insight on new toys and collectibles
Smyths Toys Retail assistant, December 2023
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Best thing
The other retail assistants
Worst thing
Management are racist to anyone who isn’t white publicly over the headset (coming from a white person).
Management bully people and so do those close to them. They are so condescending to staff and watch your every move on camera waiting for you to mess something up. Don’t expect to leave when your rota says you finish 9/10 you won’t.
Late night finishes everyday practically and long days 8 am -10.30 pm etc.
I can deal with long days just not being bullied and spoken down to it’s completely unacceptable and I wouldn’t recommend to anybody.Smyths Toys Retail assistant, December 2023
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Best thing
Loads of great opportunities for external training such as forklift certifications which is a plus if you would one day like to go into warehouse and stuff like that. My store personally has managers who will have a laugh and a joke but also actually work and keep trying to keep the team together and work together as one
Worst thing
If you are in warehouse you get really dirty by getting covered in what they say is dust that went bad but you get absolutely covered in mould no matter what department you get other than that not much bad
Smyths Toys Retail assistant, July 2023
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Best thing
It can be fun if you are working with people that you get on with and the days go by fast. Get good length breaks
Worst thing
Often get put on to work shifts that you can’t do so have to miss out on hours, manager talks in a condescending way when you ask for help
Smyths Toys Retail assistant, June 2023
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Worst thing
Rude customers
Managers don’t trust you
Heavy work loadSmyths Toys Retail assistant, April 2023
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Best thing
During off seasons it can be quiet
Worst thing
Customers
Management have habit of not telling you information you need to know
Low hours given to store to use so not many staff on at certain times of year
Poor pay in relation to other places for similar roles.
Poor discount
No paid breaks
Bonuses given usually all go towards tax so you get little.Smyths Toys Employee, April 2023
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Best thing
Really enjoyed work with smyths toy teams members .they all vary helpful
Worst thing
1 or 2 members are very rude
Smyths Toys Sales assistant, March 2023
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Best thing
Is a fun nob when you have a good team around you.
Worst thing
Area manager and above have no clue how to run a shop and whats needed.
Smyths Toys Duty manager, February 2023
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Best thing
The few friends you make there
Worst thing
How you are treated and not listened to
Smyths Toys Shop assistant, January 2023
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Best thing
Having a solid core team who can work and have jokes with.
Worst thing
Lack of getting rota for more than 2 weeks ahead
Smyths Toys Retail assistant, January 2023
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Best thing
the company as a whole isnt bad, however, the manager at the tamworth store needs more people skills and training in customer service and how to respect his employees
Worst thing
Late rota, short staffed. alot of stress
Smyths Toys Retail assistant, January 2023
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Best thing
It doesn’t feel like work and it’s always a good atmosphere and banter
Worst thing
Doing your job well enough that you end up doing other peoples jobs as well
Smyths Toys Shop assistant, December 2022
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Best thing
Two of the duty managers, the staff
Worst thing
The whole break system
Smyths Toys Employee, December 2022
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Best thing
some of the people i work with
Worst thing
i don’t get full time hours
some people don’t speak to you nicelySmyths Toys Sales assistant, November 2022
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Best thing
Some of the coworkers
Worst thing
Completely overworked, doing the jobs of like 3 people and dealing with entitled customers and managers that never take in to account hours which I've told them I can't work with uni
Smyths Toys Retail assistant, October 2022
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Best thing
Organising, friendly coworkers
Worst thing
Busy shop floor, rude customers, not enough explanation or training at the start
Smyths Toys Retail assistant, October 2022
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Best thing
It was working nights when I was on them
Worst thing
Getting put on outdoor section for no reason and having to just stand there doing nothing most of the time
Smyths Toys Retail assistant, August 2022
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Best thing
Getting to play with the toys, banter with the other staff
Worst thing
The management style encouraged by Smyth's Toys has ensured that the staff turn over is high.
Smyths Toys Retail assistant, June 2022
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Best thing
We own schedule
Worst thing
Lack of support
Smyths Toys Store manager, June 2022
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Best thing
Good talking to customers, you get some nice people thaybyou work with,
Worst thing
Managers and some of the colleagues are rude, they gossip behind your back especially if your new, they lie about the pay, always make you feel bad if you have to adjust a shift, don’t really care about you, only pick out what you do that’s wrong, have a go at you if they don’t like something but do it themselves, just not a nice place to work. They’re only nice to you when you join but as your employment goes on they really don’t care
Smyths Toys Retail assistant, March 2022
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Best thing
Talking to the children
Worst thing
People lying to your face
Smyths Toys Retail assistant, February 2022
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Best thing
Steady income
Worst thing
Customers, work load
Smyths Toys Employee, February 2022
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Worst thing
Underplayed but expected to overwork. Managers like to cause drama and always Gossip about staff as well as never believe you’re sick and make you feel bad for taking time off
Smyths Toys Retail assistant, February 2022
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Best thing
Easy work.
Worst thing
No career progression opportunities
Smyths Toys Retail assistant, February 2022
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Best thing
Using my sales skills to satisfy customers
Worst thing
The internal politics
Smyths Toys Retail assistant, December 2021
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Best thing
The best thing about the job was helping people
Worst thing
They didn't take into consideration that if my daughter wasn't well I couldn't work because I am a single mother with not much help
Smyths Toys Retail assistant, October 2021
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Best thing
Very good/ understanding managers.
Worst thing
Rusbbish pay.
Smyths Toys Employee, June 2021
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Best thing
the people you work with, always something to do
Worst thing
can be stressful, pay isn't great, not much progression if you don't want to be a manager
Smyths Toys Employee, June 2021
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Best thing
Punctual, hardworking and friendly
Worst thing
Being isolated due to language barrier
Smyths Toys Cleaner, May 2021
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Best thing
helping parents make informed decisions on car seats and getting excited with them choosing things for their baby.
seeing the love between new parents as well as the real stressors of parent goodWorst thing
paid less than older people that do less than me.
rotas are always late out.
cant book days off has to be weeksSmyths Toys Retail assistant, April 2021
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Worst thing
Hostile work environment, no help when needed, expected to do everything and no time to do it
Smyths Toys Supervisor, April 2021
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Best thing
Customers
Worst thing
Favouritism among staff ie unfair shifts working
Smyths Toys Sales assistant, April 2021
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Best thing
Good pay good shifts easy going
Worst thing
Christmas pay rises dont come often
Smyths Toys Duty manager, February 2021
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Best thing
Good team
Worst thing
Management are impatient and immature at times
Smyths Toys Shop assistant, January 2021
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Best thing
The people I work with
Worst thing
Miscommunication often between managers and a bad rota
Smyths Toys Retail assistant, February 2020
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Best thing
The people become your family.
Worst thing
Demanding, high expectations, long hours
Smyths Toys Supervisor, December 2019