Sky

Unclaimed profile

Uh oh. Sky hasn’t committed to creating great jobs yet.

Breakroom helps companies reach the next generation of candidates.

If you’re from head office, sign up here to get started on your Breakroom journey.

Claim your profile

Dismiss

Sky is a media and telecommunications company. Their products and services include broadband, mobile phone and television packages.

sky.com

Sky job reviews

Showing 63 reviews

  • Best thing

    THE EXIT DOOR

    Worst thing

    Nothing good. EXTREMELY LIW WAGES THAT ARE OFTEN WRONG. VERY AGRESSIVE ABUSIVE AND ARGUMENTATIVE ATMOSPHERE.
    MANAGERS TREAT EMPLOYEES LIKE DIRT AND OFTEN CALL THEM NAMES AND INSULT THEM.FEELS LIkE BEING IN A CORRECTIONAL CENTRE .

    1.3

    Sky Call handler, March 2024

  • Best thing

    I get to come in only 3 days

    Worst thing

    I feel it can be a bit school like in terms of what is and isn’t allowed

    8.9

    Sky Employee, February 2024

  • Best thing

    Free Sky TV, discounted broadband, private use of the company van.

    Worst thing

    Pressure to sell in a non selling job, difficult to hit targets, lack of control in meeting KPI's

    5.0

    Sky Employee, November 2023

  • Best thing

    The team

    Worst thing

    How we are treated

    6.6

    Sky Employee, October 2023

  • Best thing

    The commission is very good

    Worst thing

    The stress of always having to hit target

    8.0

    Sky Sales assistant, June 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    My work colleagues and store benefits

    Worst thing

    Night shifts

    7.0

    Sky Employee, May 2023

  • Best thing

    I work out in the field installing Sky Q, servicing Sky Q and servicing Sky broadband for customers so you kind of have that you are your own boss feeling.
    Being out in the field and working out and about means I’m not stuck behind a desk or in the same place everyday like an office or retail job.
    I do enjoy my own company so being a lone worker can be nice too.
    Most customers are really nice and enjoyable to be around and talk to.
    The amount of health and safety we have to do means I’m very safe when I’m working.

    Worst thing

    The health and safety can be over the top and make jobs longer than they need to be.
    The rude customers that can sometimes get aggressive but I’ve only had 3 in my 3 years working at Sky.
    We sometimes feel like we aren’t listened to or heard when we want changes made.

    10

    Sky Employee, May 2023

  • Best thing

    Plenty of benefits, good enviorment, company cares

    Worst thing

    Doing multiple roles from technical for 4 different products, billing, complaints, provisioning, sometimes numbers and stats are the only priority

    9.5

    Sky Customer service advisor, May 2023

  • Best thing

    The benefits of free sky
    The team i work in are all lovely
    Hybrid working

    Worst thing

    Strict time schedules
    Increasingly difficult goals to meet
    Constantly changing sales/bonus scheme
    Lack of fixing problems within company and system

    8.4

    Sky Customer service, March 2023

  • Best thing

    Creating news and telling people what’s going on in the world. Feel like you’re part of history and telling people important stories

    Worst thing

    Hours, poor pay, poor management

    2.0

    Sky Employee, February 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Free sky

    Worst thing

    Underpaid and overworked

    4.6

    Sky Customer advisor, February 2023

  • Best thing

    Free sky
    Holidays
    Shifts

    Worst thing

    Bad pay for income generated to company
    Extremely stressful and the company asks a lot
    Often felt like a cult and those at corporate didn’t care about those on the floor
    Using “ benifits “ and “ superstar wages “ these were just lies to make people feel they were important however it was just a sketchy tactic by sky
    Will threaten disaplinarys if you are truely ill
    Made to feel bad about toilet breaks also esspecially as a male and when it was genuine
    Woke agenda

    4.1

    Sky Sales advisor, February 2023

  • Best thing

    free sky tv

    Worst thing

    the hours, the actual work itself

    7.8

    Sky Sales advisor, January 2023

  • Best thing

    Free tv and personal use of van

    Worst thing

    Working in all weathers,

    3.9

    Sky Service engineer, January 2023

  • Best thing

    Free sky

    Worst thing

    Too many jobs

    3.7

    Sky Service engineer, December 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Free tv

    Worst thing

    No respect. No flexibility. Treated like numbers

    4.6

    Sky Sales advisor, December 2022

  • Best thing

    Free tv

    Worst thing

    Pay, manager, shifts

    3.2

    Sky Sales advisor, November 2022

  • Best thing

    Free sky

    Worst thing

    Work weekends sometimes

    9.6

    Sky Engineer, November 2022

  • Best thing

    The people you work with

    Worst thing

    The customers you deal with and the abuse you have to deal with

    8.2

    Sky Employee, November 2022

  • Best thing

    Friendly people, inclusive employer, well-paid, flexible to a certain point, understanding of personal circumstances, progression opportunities

    Worst thing

    Understaffed, stressful, lack of communication within departments,

    5.5

    Sky Employee, October 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Being close to a team and being able to have a close friendship with my manager

    Worst thing

    The stress customers give you

    8.2

    Sky Customer advisor, August 2022

  • Best thing

    One of the better paid call centre jobs

    Worst thing

    Stressful, management don’t care about you, workplace is very dirty

    1.9

    Sky Sales advisor, July 2022

  • Best thing

    Some of the benefits and meeting new people everyday

    Worst thing

    Can't book holidays, target figures are to high. Constant pressure to upsell on jobs

    3.0

    Sky Field service engineer, July 2022

  • Best thing

    The perks that come with the job

    Worst thing

    Very annoying people over the phone

    9.9

    Sky Sales assistant, July 2022

  • Best thing

    Being out and about on your own, meeting lovely customers.

    Worst thing

    The managers treat you with no respect, company is only interested in penny pinching, on site sales is more important than quality of work, you are just a number.

    3.3

    Sky Field service engineer, July 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Colleagues

    Worst thing

    Pressure upper management pay

    9.2

    Sky Employee, June 2022

  • Best thing

    Good agents and very close knit group

    Worst thing

    Hours

    4.8

    Sky Sales advisor, June 2022

  • Best thing

    Only positive about the job is meeting the advisors, other than that possibly the canteen.

    Worst thing

    Pressure to sell, unrealistic targets, lie about the contract, unsocial hours.

    1.8

    Sky Customer advisor, March 2022

  • Best thing

    Easy to do

    Worst thing

    Management can be poor , Customers can be rude and disrespectful

    9.4

    Sky Customer service advisor, February 2022

  • Best thing

    The overall benifits

    Worst thing

    The customers & Pay

    9.1

    Sky Sales advisor, February 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Some team members I work with.

    Worst thing

    Poor management.

    1.8

    Sky Customer advisor, November 2021

  • Best thing

    The people I work with, the benefits and pay

    Worst thing

    Work load is getting heavier, no time to do things, customers being rude and abusive

    5.0

    Sky Employee, October 2021

  • Best thing

    Free sky

    Worst thing

    For and sell

    4.1

    Sky Customer service, July 2021

  • Best thing

    The people I work with are like family

    Worst thing

    Pressure to hit targets

    8.5

    Sky Customer advisor, July 2021

  • Best thing

    It's all shiney on the out side but lacks substance

    Worst thing

    The support. I'm I'll and it has been a battle to get the help.

    2.4

    Sky Sales advisor, July 2021

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Meeting new customers
    Well supported
    Lots of benefits

    Worst thing

    Bad weather
    Hard to deal with customers

    9.9

    Sky Service engineer, July 2021

  • Worst thing

    Work more hours than you are told

    2.8

    Sky Sales assistant, June 2021

  • Best thing

    Pay benefits free sky discounted mobile and broadband.

    Worst thing

    Trying to get a holiday at weekend and school holiday .Target for everything even comfort break are monitored .Bonus scheme keeps changing

    8.2

    Sky Sales advisor, June 2021

  • Best thing

    Best staff ever lots help and support being able to be your self

    Worst thing

    Customers not understanding that we are humans

    10

    Sky Customer service, May 2021

  • Best thing

    Good rates of pay and decent benefits

    Worst thing

    Very stressful, lack of recognition for job you do, higher management do not understand the job stresses

    9.2

    Sky Customer advisor, May 2021

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Free sky and bonusus

    Worst thing

    Wet weather

    9.9

    Sky Service engineer, May 2021

  • Best thing

    People

    Worst thing

    Work loads and long days

    5.5

    Sky Field engineer, April 2021

  • Best thing

    Helping people

    Worst thing

    Having customers disrespect you

    9.9

    Sky Customer advisor, March 2021

  • Best thing

    The money the perks the bonuses

    Worst thing

    The targets

    9.9

    Sky Sales advisor, February 2021

  • Best thing

    The people iWork with

    Worst thing

    Targets

    3.9

    Sky Customer service, February 2021

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    At the moment being at home

    Worst thing

    Being called a customer service advisor when really it’s sales , no support

    3.2

    Sky Customer advisor, February 2021

  • Best thing

    Perks

    Worst thing

    Have to know everything about the products

    7.1

    Sky Customer service advisor, January 2021

  • Best thing

    Free sky and brilliant pay

    Worst thing

    Stress of customer service and long hours

    9.8

    Sky Sales advisor, January 2021

  • Best thing

    The best things about my jobs are the benefits I receive through working.

    Worst thing

    Worst things about my job are the long hours and stress.

    8.9

    Sky Customer advisor, January 2021

  • Best thing

    The wages and the perks

    Worst thing

    The pressure and unrealistic targets

    8.8

    Sky Retention call handler, December 2020