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DismissSky is a media and telecommunications company. Their products and services include broadband, mobile phone and television packages.
sky.comSky job reviews
Showing 63 reviews
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Best thing
THE EXIT DOOR
Worst thing
Nothing good. EXTREMELY LIW WAGES THAT ARE OFTEN WRONG. VERY AGRESSIVE ABUSIVE AND ARGUMENTATIVE ATMOSPHERE.
MANAGERS TREAT EMPLOYEES LIKE DIRT AND OFTEN CALL THEM NAMES AND INSULT THEM.FEELS LIkE BEING IN A CORRECTIONAL CENTRE .Sky Call handler, March 2024
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Best thing
I get to come in only 3 days
Worst thing
I feel it can be a bit school like in terms of what is and isn’t allowed
Sky Employee, February 2024
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Best thing
Free Sky TV, discounted broadband, private use of the company van.
Worst thing
Pressure to sell in a non selling job, difficult to hit targets, lack of control in meeting KPI's
Sky Employee, November 2023
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Best thing
The team
Worst thing
How we are treated
Sky Employee, October 2023
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Best thing
The commission is very good
Worst thing
The stress of always having to hit target
Sky Sales assistant, June 2023
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Best thing
My work colleagues and store benefits
Worst thing
Night shifts
Sky Employee, May 2023
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Best thing
I work out in the field installing Sky Q, servicing Sky Q and servicing Sky broadband for customers so you kind of have that you are your own boss feeling.
Being out in the field and working out and about means I’m not stuck behind a desk or in the same place everyday like an office or retail job.
I do enjoy my own company so being a lone worker can be nice too.
Most customers are really nice and enjoyable to be around and talk to.
The amount of health and safety we have to do means I’m very safe when I’m working.Worst thing
The health and safety can be over the top and make jobs longer than they need to be.
The rude customers that can sometimes get aggressive but I’ve only had 3 in my 3 years working at Sky.
We sometimes feel like we aren’t listened to or heard when we want changes made.Sky Employee, May 2023
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Best thing
Plenty of benefits, good enviorment, company cares
Worst thing
Doing multiple roles from technical for 4 different products, billing, complaints, provisioning, sometimes numbers and stats are the only priority
Sky Customer service advisor, May 2023
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Best thing
The benefits of free sky
The team i work in are all lovely
Hybrid workingWorst thing
Strict time schedules
Increasingly difficult goals to meet
Constantly changing sales/bonus scheme
Lack of fixing problems within company and systemSky Customer service, March 2023
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Best thing
Creating news and telling people what’s going on in the world. Feel like you’re part of history and telling people important stories
Worst thing
Hours, poor pay, poor management
Sky Employee, February 2023
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Best thing
Free sky
Worst thing
Underpaid and overworked
Sky Customer advisor, February 2023
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Best thing
Free sky
Holidays
ShiftsWorst thing
Bad pay for income generated to company
Extremely stressful and the company asks a lot
Often felt like a cult and those at corporate didn’t care about those on the floor
Using “ benifits “ and “ superstar wages “ these were just lies to make people feel they were important however it was just a sketchy tactic by sky
Will threaten disaplinarys if you are truely ill
Made to feel bad about toilet breaks also esspecially as a male and when it was genuine
Woke agendaSky Sales advisor, February 2023
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Best thing
free sky tv
Worst thing
the hours, the actual work itself
Sky Sales advisor, January 2023
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Best thing
Free tv and personal use of van
Worst thing
Working in all weathers,
Sky Service engineer, January 2023
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Best thing
Free sky
Worst thing
Too many jobs
Sky Service engineer, December 2022
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Best thing
Free tv
Worst thing
No respect. No flexibility. Treated like numbers
Sky Sales advisor, December 2022
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Best thing
Free tv
Worst thing
Pay, manager, shifts
Sky Sales advisor, November 2022
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Best thing
Free sky
Worst thing
Work weekends sometimes
Sky Engineer, November 2022
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Best thing
The people you work with
Worst thing
The customers you deal with and the abuse you have to deal with
Sky Employee, November 2022
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Best thing
Friendly people, inclusive employer, well-paid, flexible to a certain point, understanding of personal circumstances, progression opportunities
Worst thing
Understaffed, stressful, lack of communication within departments,
Sky Employee, October 2022
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Best thing
Being close to a team and being able to have a close friendship with my manager
Worst thing
The stress customers give you
Sky Customer advisor, August 2022
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Best thing
One of the better paid call centre jobs
Worst thing
Stressful, management don’t care about you, workplace is very dirty
Sky Sales advisor, July 2022
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Best thing
Some of the benefits and meeting new people everyday
Worst thing
Can't book holidays, target figures are to high. Constant pressure to upsell on jobs
Sky Field service engineer, July 2022
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Best thing
The perks that come with the job
Worst thing
Very annoying people over the phone
Sky Sales assistant, July 2022
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Best thing
Being out and about on your own, meeting lovely customers.
Worst thing
The managers treat you with no respect, company is only interested in penny pinching, on site sales is more important than quality of work, you are just a number.
Sky Field service engineer, July 2022
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Best thing
Colleagues
Worst thing
Pressure upper management pay
Sky Employee, June 2022
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Best thing
Good agents and very close knit group
Worst thing
Hours
Sky Sales advisor, June 2022
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Best thing
Only positive about the job is meeting the advisors, other than that possibly the canteen.
Worst thing
Pressure to sell, unrealistic targets, lie about the contract, unsocial hours.
Sky Customer advisor, March 2022
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Best thing
Easy to do
Worst thing
Management can be poor , Customers can be rude and disrespectful
Sky Customer service advisor, February 2022
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Best thing
The overall benifits
Worst thing
The customers & Pay
Sky Sales advisor, February 2022
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Best thing
Some team members I work with.
Worst thing
Poor management.
Sky Customer advisor, November 2021
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Best thing
The people I work with, the benefits and pay
Worst thing
Work load is getting heavier, no time to do things, customers being rude and abusive
Sky Employee, October 2021
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Best thing
Free sky
Worst thing
For and sell
Sky Customer service, July 2021
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Best thing
The people I work with are like family
Worst thing
Pressure to hit targets
Sky Customer advisor, July 2021
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Best thing
It's all shiney on the out side but lacks substance
Worst thing
The support. I'm I'll and it has been a battle to get the help.
Sky Sales advisor, July 2021
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Best thing
Meeting new customers
Well supported
Lots of benefitsWorst thing
Bad weather
Hard to deal with customersSky Service engineer, July 2021
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Worst thing
Work more hours than you are told
Sky Sales assistant, June 2021
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Best thing
Pay benefits free sky discounted mobile and broadband.
Worst thing
Trying to get a holiday at weekend and school holiday .Target for everything even comfort break are monitored .Bonus scheme keeps changing
Sky Sales advisor, June 2021
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Best thing
Best staff ever lots help and support being able to be your self
Worst thing
Customers not understanding that we are humans
Sky Customer service, May 2021
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Best thing
Good rates of pay and decent benefits
Worst thing
Very stressful, lack of recognition for job you do, higher management do not understand the job stresses
Sky Customer advisor, May 2021
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Best thing
Free sky and bonusus
Worst thing
Wet weather
Sky Service engineer, May 2021
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Best thing
People
Worst thing
Work loads and long days
Sky Field engineer, April 2021
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Best thing
Helping people
Worst thing
Having customers disrespect you
Sky Customer advisor, March 2021
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Best thing
The money the perks the bonuses
Worst thing
The targets
Sky Sales advisor, February 2021
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Best thing
The people iWork with
Worst thing
Targets
Sky Customer service, February 2021
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Best thing
At the moment being at home
Worst thing
Being called a customer service advisor when really it’s sales , no support
Sky Customer advisor, February 2021
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Best thing
Perks
Worst thing
Have to know everything about the products
Sky Customer service advisor, January 2021
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Best thing
Free sky and brilliant pay
Worst thing
Stress of customer service and long hours
Sky Sales advisor, January 2021
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Best thing
The best things about my jobs are the benefits I receive through working.
Worst thing
Worst things about my job are the long hours and stress.
Sky Customer advisor, January 2021
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Best thing
The wages and the perks
Worst thing
The pressure and unrealistic targets
Sky Retention call handler, December 2020