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Sitel is an outsourcing company. They provide sales, customer care and technical support services for other businesses.

Do Sitel pay breaks?

No. Most people don’t get paid breaks at Sitel.

Call Centres who pay breaks include Hastings Direct, Bet365 and Sky.

Last updated 30 May 2023

How we know this

Based on data from 83 people who took the Breakroom Quiz between May 2022 and May 2023.

88% of people say they don’t get paid breaks.

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Which call centres pay breaks?

Jobs at Sitel

See more jobs at Sitel

Jobs where breaks are paid

What people are saying about sick pay at Sitel

  • Best thing

    Holiday is relatively easy to book and working from home saves me some money.

    Worst thing

    Constantly monitored, timed toilet breaks. 11 hour shifts. Extremely boring, demeaning and demoralising.


    Sitel Customer service, December 2021

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