SIDES
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eatsides.comAbout jobs at SIDES
Pay
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Needs improving
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Most people aren’t paid a living wage
Do SIDES pay a living wage?
Most people are not paid a living wage.
How we know this
80% of people say they are paid below the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ13.45 per hour, and ÂŁ14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
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Only some people are paid market rates
Do SIDES pay market rates?
Only some people are paid above average for their job.
How we know this
40% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get sick pay
Do SIDES pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at SIDES?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 90% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 10% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Needs improving
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Most people worry about their hours
Do workers at SIDES worry about hours?
Most people worry about getting enough hours.
How we know this
80% of people report they worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Workplace
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Okay
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Only some people recommend their team
Do people at SIDES recommend working with their team?
Only some people recommend working with their team.
How we know this
60% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at SIDES?
Most people aren’t given support to progress here.
How we know this
In the last year, 80% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think SIDES head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between November 2023 and October 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how SIDES is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between February 2024 and February 2026.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
SIDES job reviews
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Best thing
Free Staff Meal
Worst thing
Understaffed
Poor ManagementCrew member at SIDES, August 2024
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Best thing
The people not the managers
Worst thing
The management
Shift manager at SIDES, April 2024
Handy to know
How are people paid?
Based on 10 SIDES employees
How much notice do people get of their shifts?
Based on 10 SIDES employees