6.9

ServiceMaster Clean

What it’s like working at ServiceMaster Clean

9 people shared what they think about working at ServiceMaster Clean…

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Bad
  • People are not paid enough to live on

    Does ServiceMaster Clean pay enough to live on?

    People are not paid enough to live on

    How we know this

    83% of people say they are paid below the Real Living Wage for where they live

    Based on information from 6 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    Does ServiceMaster Clean pay market rates?

    People are not paid market rates

    How we know this

    88% of people are paid below the typical pay for the type of work they do

    Based on information from 8 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t get sick pay

    Does ServiceMaster Clean pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    89% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 9 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Uninformed about head office

    Do workers feel well informed about how ServiceMaster Clean is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    56% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 9 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Head office understands the frontline

    Do people think ServiceMaster Clean head office understands what's happening where they work?

    Most people think head office understands what’s happening where they work

    How we know this

    50% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 6 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People enjoy their job

    Do people at ServiceMaster Clean enjoy their jobs?

    Most people enjoy their job

    How we know this

    50% of people report they enjoy their job

    Based on information from 6 job reviews

  • Opportunities to progress

    Are people given support to progress at ServiceMaster Clean?

    Most people are given support to progress here

    How we know this

    In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 6 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People recommend their team

    Do people at ServiceMaster Clean recommend working with their team?

    Most people recommend working with their team

    How we know this

    67% of people report that they would recommend working with their immediate team to a friend

    Based on information from 9 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • No unpaid extra work

    Do workers at ServiceMaster Clean do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    63% of people report that they don’t do extra unpaid work

    Based on information from 8 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Easy to book holiday

    How easy is it to book a holiday at ServiceMaster Clean?

    People find it easy to book holidays

    How we know this

    88% of people report it’s easy to book holidays

    Based on information from 8 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it to take sick leave at ServiceMaster Clean?

    People find it easy to take sick leave

    How we know this

    100% of people report that it’s easy to take time off if they are sick

    Based on information from 7 job reviews

  • Good choice of shifts

    Do ServiceMaster Clean workers get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    80% report that their manager gives them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    Do people get enough training when they start at ServiceMaster Clean?

    People get enough training when they start

    How we know this

    88% of people report they got enough training when they started working here

    Based on information from 8 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People aren’t stressed

    Is it stressful to work at ServiceMaster Clean?

    People don’t feel stressed here

    How we know this

    89% of people say they don’t feel stressed at work

    Based on information from 9 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • No short notice shift changes

    Do ServiceMaster Clean managers change shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    100% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 7 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • 4+ weeks notice of shifts

    How much notice do people get of their shift pattern at ServiceMaster Clean?

    People get 4 weeks notice of when they’re working

    How we know this

    • 13% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 13% report getting four weeks notice or more
    • 75% report having a fixed rota

    Based on information from 8 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Managers are respectful

    Do people at ServiceMaster Clean feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    83% of people say they’re treated with respect by their managers

    Based on information from 6 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • People don’t worry about getting enough hours

    Do workers at ServiceMaster Clean worry about hours?

    People don’t worry about getting enough hours

    How we know this

    75% of people report they don’t worry about getting enough hours

    Based on information from 8 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Ask someone at ServiceMaster Clean

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Pay ranges at ServiceMaster Clean

  1. £8.72–9.33 per hour

ServiceMaster Clean job reviews

  • Best thing

    Seeing a clean tidy school

    Worst thing

    Being constantly under pressure

    4.3

    Employee, June 2021

  • Best thing

    I am well treated by management and clients

    Worst thing

    Nothing

    9.3

    Employee, December 2020

About

ServiceMaster Clean provide specialist cleaning services for carpets and upholstery.

servicemasterclean.co.uk

Handy to know

How much notice do people get of their shifts?

13% report getting one week notice or less
13% report getting four weeks notice or more
75% report having a fixed rota

Based on 8 employees

What contracts are people on?

14% report having zero hours contracts
43% report having low hours contracts (less than 16 hours)
43% report having part time contracts (16-35 hours)

Based on 7 employees

How are people paid?

By the hour 89% of people report they get paid by the hour

Based on 9 employees

Thinking of working at ServiceMaster Clean?

Join Breakroom to unlock insights about ServiceMaster Clean and thousands of other employers.

Join Breakroom