ScotRail

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ScotRail is a train operator. They run train services across Scotland.

scotrail.co.uk

ScotRail job reviews

Showing 27 reviews

  • Best thing

    Good opportunities

    Worst thing

    Hours can be antisocial

    9.9

    ScotRail Employee, December 2023

  • Best thing

    Good shifts, plenty overtime available

    Worst thing

    Lack of communication between departments, lack of forward planning by management

    9.8

    ScotRail Maintenance engineer, November 2023

  • Best thing

    Flexible (if you're accepted for flexible working), fun, very little input from managers, scenic, unionised to the hilt, brilliant conditions

    Worst thing

    Not exactly safe, infrastructure lacking, dirty, shifts that might not suit everyone

    8.2

    ScotRail Train driver, October 2023

  • Best thing

    Free travel, long weekends, 28 days annual leave plus days in lieu.

    Worst thing

    Anti social behaviour.

    4.8

    ScotRail Employee, July 2023

  • Best thing

    Visit new place everyday
    Driving a variety of Trains

    Worst thing

    Dealing with people
    Fatalities

    9.4

    ScotRail Train driver, May 2023

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  • Worst thing

    Shift work, working most weekends, antisocial behaviour, very poor management who don't support staff.

    6.0

    ScotRail Conductor, March 2023

  • Best thing

    Driving trains, the hours and the breaks

    Worst thing

    Mental health, shift work, fatigue

    8.7

    ScotRail Train driver, January 2023

  • Best thing

    Good amount of Holidays
    Not micro managed

    Worst thing

    Shiftwork
    Safety critical
    Hard to take holiday days

    6.8

    ScotRail Train driver, June 2022

  • Best thing

    Managers are very understanding always willing to help. Constant mental health support. Just being able to assist pax & make someone’s day easier.

    Worst thing

    Constant verbal abuse from pax

    9.1

    ScotRail CSA, February 2022

  • Best thing

    Good time off, sick pay and pension

    Worst thing

    Extreme shifts

    9.0

    ScotRail Train driver, June 2021

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  • Best thing

    Good colleagues and sense of camaraderie. Free and discounted rail travel.

    Worst thing

    Terrible shifts. Very tiring environment. Difficult and sometimes unsafe environment. No support from management and no real care for challenges staff face. A toxic place at times.

    4.6

    ScotRail Conductor, June 2021

  • Best thing

    Good shifts, good pay and pensions, sick pay

    Worst thing

    Incompetent managers, never enough equipment in stores, equipment misplaced or broken

    9.4

    ScotRail Employee, May 2021

  • Best thing

    I drive trains

    Worst thing

    I don’t get to drive them on the mainline

    9.4

    ScotRail Depot operative, April 2021

  • Best thing

    The scenery.
    Being out and about
    Freedom

    Worst thing

    Dealing with people
    Working alone

    4.7

    ScotRail Ticket examiner, March 2021

  • Best thing

    Work life balance.

    Worst thing

    Some unsociable hours.

    10

    ScotRail Conductor, March 2021

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  • Best thing

    Security

    Worst thing

    Working alone a lot

    9.9

    ScotRail Employee, March 2021

  • Best thing

    Salary and conditions

    Worst thing

    Shift work

    9.8

    ScotRail Driver, February 2021

  • Best thing

    Love my job enjoy most of it

    Worst thing

    Shift work, the hours.

    8.2

    ScotRail Conductor, January 2021

  • Best thing

    pay, perks

    Worst thing

    management, covid, non essential passengers

    9.4

    ScotRail Customer service advisor, January 2021

  • Best thing

    Pay, conditions and time off.

    Worst thing

    Management being clueless.
    Idiotic passengers.

    9.9

    ScotRail Gateline, December 2020

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  • Best thing

    Pay, time off, free travel

    Worst thing

    Out of date safety systems, paper rosters done weekly, rail track side poor vegetation management and poor signage and signals

    6.0

    ScotRail Driver, December 2020

  • Best thing

    Conditions, and job security

    Worst thing

    Shifts can sometimes be tiring

    9.7

    ScotRail Driver, December 2020

  • Best thing

    Pay
    Working hours
    Colleagues

    Worst thing

    Abusive customers
    Early shifts

    9.9

    ScotRail Conductor, October 2020

  • Best thing

    Money and helping people

    Worst thing

    Last minute shift changes and management poor decisions

    5.5

    ScotRail Retail assistant, October 2020

  • Best thing

    Time off, rate of pay, benefits

    Worst thing

    Late night services which can be rowdy

    9.9

    ScotRail Ticket examiner, August 2020

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  • Best thing

    wages and conditiond

    Worst thing

    tolerating nasty people

    8.0

    ScotRail Sgb, August 2020

  • Best thing

    Good pay, good work/life balance, good co-workers

    Worst thing

    Invisible management, nepotism among management

    9.2

    ScotRail Maintenance engineer, November 2019