Schuh
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They care about what their frontline employees think and want to be a good employer.
DismissSchuh is a retailer. They sell footwear for women, men and children.
schuh.co.ukSchuh job reviews
Showing 45 reviews
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Best thing
Flexible hours and a great team
Worst thing
Pay is low and the employee benefits aren’t good
Schuh Sales assistant, February 2024
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Best thing
The team
The perksWorst thing
Not enough training
Schuh Supervisor, January 2024
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Best thing
The team & getting to speak to new people on a day-to-day basis, knowing that I’ve atleast helped somebody that day.
Worst thing
The travel time & over-staffed leading to scarce shifts or lack of room to extend.
Schuh Sales advisor, October 2023
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Best thing
The teams, the discount, the progression opportunities.
Worst thing
Having to work most weekends and not having time off at Christmas to spend it with family
Schuh Store manager, October 2023
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Best thing
most staff, discount
Worst thing
the managers power-head, favouritism
Schuh Sales assistant, September 2023
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Best thing
Working with friends
Worst thing
The manager
Schuh Deputy manager, August 2023
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Best thing
Discount
Worst thing
No regard for mental health problems
No respect towards staffSchuh Sales advisor, July 2023
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Best thing
Rotas in advance
Worst thing
The pay
Schuh Sales assistant, July 2023
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Best thing
The staff
Worst thing
They don’t care about mental health, unpaid work, stressed
Schuh Employee, July 2023
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Worst thing
No one enjoys it. Not even management.
Schuh Sales assistant, April 2023
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Best thing
The team and the interaction with others
Worst thing
Dealing with rude customers
Schuh Supervisor, January 2023
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Best thing
Staff discount and the other staff
Schuh Sales advisor, January 2023
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Best thing
The discount is good and if you are looking for a job to transfer around with uni it’s perfect.
Worst thing
The company as a whole does not treat the staff with respect, managers are horrible as they know that they can get away with that. They dislike any form of being unwell and cut hours as a form of punishment, the work place is not positive to work within and is very stressful.
Schuh Sales assistant, December 2022
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Best thing
Most of the sales team are pretty nice people
Worst thing
Management breathing down your neck all the time
Extremely high targets always under pressure to perform
No emotional support
Pay is pretty below standard to me
Expected to be fully invested in the company and to eat sleep and breathe it... its retail I’m not saving livesSchuh Employee, November 2022
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Best thing
The low workload, friendly mangers/colleagues
Schuh Employee, November 2022
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Best thing
friendly team, easy work, decent pay and discount
Worst thing
no support, no proper training, no communication
Schuh Supervisor, November 2022
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Best thing
some of my colleagues are amazing and you get massive discounts off shoes
Worst thing
most of the managers are horrific and speak down to you like you are a child and act like you are going to stay there forever when in reality you aren’t
Schuh Sales assistant, October 2022
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Best thing
Nice coworkers
Good if you have an interest in shoes
Fun chatting to customersWorst thing
Big push on sales which can be stressful
Customers can be rudeSchuh Sales assistant, September 2022
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Best thing
Fellow employees are very nice and the job isn’t usually too stressful when there isn’t any events going on (back to school, Christmas)
Worst thing
Where things are so loose, annoying managers will make stupid decisions that drastically affect quality of work with zero thought or consideration to the employees
Schuh Sales assistant, September 2022
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Best thing
Good team
Understanding of my parental responsibilitiesWorst thing
Pay could be better
Schuh Employee, August 2022
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Best thing
Flexible around college
Worst thing
Managers don’t listen, rude, change rotas last minute
Schuh Sales advisor, July 2022
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Best thing
Working with the team members who are not manager
Worst thing
Targets targets targets plus a high turnover of staff
Schuh Sales assistant, July 2022
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Best thing
The teams
The atmosphere
Discount
Progressional opportunitiesWorst thing
Very demanding compared to same role in other companies pay isn't reflective
Schuh Store manager, July 2022
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Best thing
It’s a really great experience if you were looking to integrate into the work world after school
Worst thing
Kind of stressful and harsh at times
Schuh Sales advisor, June 2022
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Best thing
I get to do different things throughout the whole day and it’s easy
Worst thing
Working weekend or until 8 on weekdays
Schuh Customer advisor, June 2022
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Best thing
People
Worst thing
Managers
The stairs
And no understandingSchuh Sales advisor, May 2022
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Best thing
the team and my managers, the support and the pay
Worst thing
sometimes get put in shifts i’ve asked not to do
Schuh Sales assistant, May 2022
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Best thing
the people you work with and the customers
Worst thing
1. sexual harassment happens a lot within the company (not just at the location i worked at)
2. expected to stay after your shift has finished and not getting paid
3. unpaid breaks which aren’t even on time
4. expected to work all the time and when you decline they get upset with you
5. if you’re a student don’t even bother applying cause you only work like 5 hours max a week
6. managers are really pushy on multi selling
7. expected to sell loads of shoes and promised more hours when you do however it never even happens
8. favouritismSchuh Sales advisor, April 2022
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Best thing
The workers are all nice, funny and ready to help
Schuh Sales advisor, March 2022
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Best thing
The people who work there, being able to change days, the holiday pay
Worst thing
The stress of trying to complete a job but then being asked to start another task and then being told off cause the other previous tasks aren’t done
Schuh Sales assistant, February 2022
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Best thing
Great Discounts
Good banter with co-workersWorst thing
Management are either power-hungry or incompetent and blame employees.
Rota isn't posted far enough in advance.
Schuh Sales assistant, February 2022
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Best thing
The support system and employees are all kind
Worst thing
Serving children and too much emphasis on KPI's
Schuh Sales assistant, February 2022
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Best thing
Discount
Worst thing
Poor management.
Poor pay.
Talks about the importance of mental health but does nothing to actually support staff.Schuh Employee, January 2022
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Best thing
The staff
Worst thing
Expect a lot from you
Schuh Sales advisor, December 2021
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Best thing
Discounts/perks
PeopleWorst thing
Lunch breaks
Tiring
Can get really busySchuh Sales assistant, December 2021
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Best thing
The people and the pay
Worst thing
Can get really boring if there’s not much to do
Schuh Employee, December 2021
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Best thing
flexibility
colleagues
socialWorst thing
physically demanding
Schuh Sales advisor, December 2021
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Best thing
Discounts
Worst thing
Working long hours and not getting extra pay due to being salaried.
Demands from head office and regional manager to do so many tasks and there just isn't enough hours in the day. Pay isn't great for the amount of stress, time and effort you give.Schuh Deputy manager, November 2021
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Best thing
The people I work with and pay
Worst thing
The customers
Schuh Sales assistant, April 2021
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Best thing
Discount
Good Ethics and payWorst thing
Busy and Stress
A lot of customer service requirements
Running up and down stairsSchuh Sales assistant, April 2021
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Best thing
Most staff are great, flexibility for time off in most circumstances. full time/part time available, various shifts, security, good discount but still expensive at times. Good pension.
Worst thing
Favouritism, No credit where credit due. Apply for internal jobs you don't want to get up the ladder or complain enough or just give them a sob story. No consistency across the board. Lacks communication from some, don't have time to sit and read emails every day
Schuh Goods in marshall/team leader, March 2021
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Best thing
I enjoy seeing colleagues and talking to customers
Worst thing
Unstable hours, not being able to complete tasks before being told to stop and start a new task
Schuh Sales assistant, January 2021
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Best thing
The team
Worst thing
It gets really busy
Schuh Sales assistant, November 2020
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Best thing
The people and the benefits
Worst thing
None
Schuh Sales advisor, August 2020
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Best thing
People you work with
Worst thing
Argumentative customers
Schuh Sales assistant, November 2019