Do you work for Sanctuary Group?
Do your managers treat you with respect?
Do you get to take proper breaks?
Do you enjoy your job?
Get your rating

Why does Sanctuary Group get a rating of 6.1?

57 Sanctuary Group employees told us the following about their jobs.

57 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Not great
  • Head office doesn’t understand the frontline

    How we know this

    31% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 48 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    How we know this

    61% of people say they often feel stressed at work

    Based on information from 49 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks aren’t paid

    How we know this

    25% of people say they get paid breaks

    Based on information from 55 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid below market rates

    How we know this

    40% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 40 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t recommend their team

    How we know this

    48% of people report that they would recommend working with their immediate team to a friend

    Based on information from 56 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How we know this

    • 15% report getting one week notice or less
    • 19% report getting two weeks notice
    • 2% report getting three weeks notice
    • 36% report getting four weeks notice or more
    • 28% report having a fixed rota

    Based on information from 47 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t get sick pay

    How we know this

    30% of people say they would get paid if they were sick but scheduled to work

    Based on information from 53 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Good
  • Easy to change shifts

    How we know this

    64% of people report that it’s easy to change shifts if they need to

    Based on information from 28 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Easy to take sick leave

    How we know this

    63% of people report that it’s easy to take time off if they are sick

    Based on information from 48 job reviews

  • Good choice of shifts

    How we know this

    59% report that their manager gives them enough choice over which shifts they work

    Based on information from 39 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    How we know this

    71% of people report they got enough training when they started working here

    Based on information from 48 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    How we know this

    67% of people who care for a child or other relative report this is a good place to work

    Based on information from 24 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • No short notice shift changes

    How we know this

    32% of people say their manager changes their shifts at the last minute

    Based on information from 44 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Opportunities to progress

    How we know this

    In the last year, 57% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 51 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People get proper breaks

    How we know this

    50% of people report that they get to take proper breaks

    Based on information from 50 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Managers are respectful

    How we know this

    72% of people say they’re treated with respect by their managers

    Based on information from 43 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    How we know this

    31% of people report that they do extra work that they don’t get paid for

    Based on information from 45 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    How we know this

    63% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 46 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Excellent
  • Easy to book holiday

    How we know this

    81% of people report it’s easy to book holidays

    Based on information from 52 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People are paid enough to live on

    How we know this

    80% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 50 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t worry about getting enough hours

    How we know this

    10% of people report they worry about getting enough hours

    Based on information from 39 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

How does your job compare? Take the Breakroom survey to find out.

About

Sanctuary Group is a housing association and care provider.

sanctuary-group.co.uk

How Sanctuary Group ranks

Sanctuary Group ranks joint 34th to work for in Best care companies to work for in the UK

  1. 34= Real Life Options
    6.1
  2. 34= Sanctuary Group
    6.1

Pay ranges at Sanctuary Group

  1. £8.91–9.69 per hour

  2. £16.70–18.27 per hour

Sanctuary Group job reviews

  • Best thing

    The interaction with the residents, the relationships between staff members.

    Worst thing

    Time constraints

    5.2

    Team leader, February 2021

    • Manages people
    • £20,000 per year, working a 39 hour week
    • 25 or older
  • Best thing

    Seeing people move on into their own accommodation

    Worst thing

    The lone work and not having resources

    6.5

    Support worker, February 2021

    • £9.97 per hour
    • 25 or older

Jobs by location

  1. 31 job openings

  2. 28 job openings

  3. 14 job openings

  4. 13 job openings

  5. 13 job openings

  6. 13 job openings

  7. 12 job openings

  8. 11 job openings

  9. 9 job openings

  10. 9 job openings

  11. 8 job openings

  12. 8 job openings

  13. 8 job openings

  14. 7 job openings

  15. 7 job openings

  16. 6 job openings

  17. 5 job openings

  18. 5 job openings

Handy to know

How much notice do people get of their shifts?

15% report getting one week notice or less
19% report getting two weeks notice
2% report getting three weeks notice
36% report getting four weeks notice or more
28% report having a fixed rota

Based on 47 employees

What contracts are people on?

8% report having zero hours contracts
46% report having part time contracts (16-35 hours)
46% report having full time contracts (more than 35 hours)

Based on 37 employees

How are people paid?

68%
by the hour
32%
an annual salary

Based on 57 employees

How does your employer compare?

Take the Breakroom survey to find out how your job and employer stack up.