Saga Insurance

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Saga Insurance is a personal insurance provider for people over 50.

saga.co.uk/insurance

Saga Insurance job reviews

Showing 9 reviews

  • Best thing

    Great team leader and training

    Worst thing

    Some systems are poor within the company

    3.0

    Saga Insurance Claims handler, October 2023

  • Best thing

    You get to work from home.

    Worst thing

    A few to mention.

    The KPIs
    Someone always over your shoulder
    More about results than you
    No progression
    Regular cuts
    Work culture is not adhered to.

    5.5

    Saga Insurance Employee, September 2023

  • Best thing

    My team
    PMI

    Worst thing

    No reward for loyalty
    Lack of proper training
    Low pay

    7.3

    Saga Insurance Claims handler, February 2023

  • Best thing

    Customers
    Collegues
    Benefits

    Worst thing

    Stressful
    Out of touch management
    Cult-like environment

    4.6

    Saga Insurance Customer service, September 2022

  • Best thing

    Customers can be wonderful
    Working from home is good

    Worst thing

    Pay gets worse not better
    Shift rotas
    Late finishes
    Weekends
    Working in the office
    Word for word scripts
    Lack of autonomy

    3.0

    Saga Insurance Customer service advisor, August 2020

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  • Best thing

    Work colleagues, insentives and moral boosters, pmi, commission

    Worst thing

    Rely on others to do job correctly, some customers and aggressive language towards agents from unhappy customers.

    9.9

    Saga Insurance Insurance advisor, August 2020

  • Best thing

    The shifts, flexible shifts, colleagues

    Worst thing

    If you're off unplanned some jobs are not always fufilled

    10

    Saga Insurance Customer relations, August 2020

  • Best thing

    Job security, not too difficult

    Worst thing

    Pay,
    work 6 days a week,
    Holiday booking can be tight

    9.6

    Saga Insurance Call operator, June 2020

  • Best thing

    Doing a good job and customer satisfaction

    Worst thing

    Stress

    3.0

    Saga Insurance Office Administrator, April 2020