Saga Insurance

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Saga Insurance is a personal insurance provider for people over 50.

saga.co.uk/insurance

What's the average pay for a customer service at Saga Insurance?

The average pay for a customer service at Saga Insurance is between £17.9k and £25.2k per year.

The top paying employers for call and contact centre staff are Legal & General, Royal Mail and Barclays.

Last updated 13 February 2024

What is the Real Living Wage?

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

Location Real Living Wage
London £13.15
Rest of the UK £12.00

What is the legal minimum wage?

The minimum wage is the legal minimum you must be paid per hour.

Age group Legal minimum wage
23 or older £10.42
21-22 £10.18
18-20 £7.49
Under 18 £5.28
Apprentices £5.28

How we know this

Based on data from 13 people who took the Breakroom Quiz between April 2022 and February 2024.

Who pays call and contact centre staff the most?

What are call and contact centre staff saying about pay at Saga Insurance?

  • Best thing

    My team
    PMI

    Worst thing

    No reward for loyalty
    Lack of proper training
    Low pay

    7.3

    Saga Insurance Claims handler, February 2023

  • Best thing

    Customers can be wonderful
    Working from home is good

    Worst thing

    Pay gets worse not better
    Shift rotas
    Late finishes
    Weekends
    Working in the office
    Word for word scripts
    Lack of autonomy

    3.0

    Saga Insurance Customer service advisor, August 2020

  • Best thing

    Job security, not too difficult

    Worst thing

    Pay,
    work 6 days a week,
    Holiday booking can be tight

    9.6

    Saga Insurance Call operator, June 2020

Read more reviews