Roys
Good news! Roys has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissRoys is a department store company. Their stores can be found in Norfolk and Suffolk.
roys.co.uk
Rating based on 26 employees who took the Breakroom Quiz
About jobs at Roys
Pay
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Okay
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Only some people are paid market rates
Do Roys pay market rates?
Only some people are paid above average for their job.
How we know this
50% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Roys get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Roys pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
50% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do workers at Roys worry about hours?
Most people don’t worry about getting enough hours.
How we know this
91% of people report they don’t worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Roys workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
36% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Roys?
Some people find it hard to book holiday.
How we know this
40% of people report it’s hard to book holidays.Based on data from 10 people who took the Breakroom Quiz between April 2023 and January 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Roys managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
50% of people say their manager changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Roys feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Roys get proper breaks?
Most people get proper breaks.
How we know this
80% of people report that they get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Roys?
Most people feel stressed here.
How we know this
90% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do people at Roys recommend working with their team?
Not many people recommend working with their team.
How we know this
80% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Roys?
Some people didn’t get enough training when they started.
How we know this
64% of people report they didn’t get enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Roys is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Roys ranks
Roys ranks last to work for out of department stores.
- 15 House of Fraser
- 16 Debenhams
- 17 Roys
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 20 May 2025.
Roys job reviews
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Best thing
Very nice people to work with
Worst thing
Very tight, the management and head office really let the place down with ignoring pressing issues and not providing budget where it it is needed. Very understaffed most of the time.
Sales assistant at Roys, March 2022
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Best thing
the store manger and team leaders are lovely people to work with and are understanding.
colleges are also nice to but its sometimes hard to interact with themWorst thing
pay is quite poor , i think it should be higher than it is for the work i do
and they are always short on staff and so hours are always extended.
customers can also be hard to deal with sometimesSales assistant at Roys, September 2021
Handy to know
How are people paid?
Based on 11 Roys employees