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Royal Opera House

The Royal Opera House is an opera house and major performing arts venue in Covent Garden, central London. It is the home of The Royal Opera, The Royal Ballet, and the Orchestra of the Royal Opera House.

roh.org.uk

Breakroom Rating

7.7

4th of 27 theatres

Rating based on 23 employees who took the Breakroom Quiz

About Royal Opera House, in their own words:

Home to The Royal Ballet, The Royal Opera and the Orchestra of the Royal Opera House, the Royal Opera House (ROH) brings together world-class performers and trailblazing creative teams to share unforgettable performances with audiences near and far.

We house the busiest theatres in the world, delivering more than 400 performances and around 1,350 learning events each year. We employ 1000 permanent staff and generate a turnover of £135m, attracting 1.5m attendances in Covent Garden and in cinemas.

We’re at the forefront of innovation in ways in which audiences can experience opera and ballet. Our work is accessed and experienced across the UK and globally through streams, tours, cinema relays, radio broadcasts and TV output.

We work across three sites, all enabling us to produce exceptional performances – our theatres and offices at Covent Garden, our production workshop at Thurrock and our storage facility at Aberdare.

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The best things about working at Royal Opera House

  • 95% say they enjoy their job
  • 90% report their pay meets the Real Living Wage
  • 82% say they get paid breaks

Featured by Royal Opera House, based on 23 employees who took the Breakroom Quiz

What Royal Opera House say

Perks of working at Royal Opera House from Royal Opera House

  • 🏝️ 28 days annual leave (inc. bank holidays), increasing with length of service
  • 🥙 Subsidised canteen and coffee bar
  • 💰 Membership of the ROH Pension scheme
  • 💃 Staff offers on performance tickets and access to general rehearsals
  • 😊 Interest free season ticket loan after your probation period and onsite, secure cycle storage (subject to availability)
  • 💞 Family Friendly policies
  • 👶 Childcare vouchers scheme
  • 🙇 Access to our Employee Assistance Programme providing 24 hour advice and counselling services
  • 🛟 Access to the ROH Benevolent Fund, providing confidential support and assistance
  • 🤕 Special arrangements for Healthcare including a health cash plan for employees and healthcare support for performers
  • ⭐️ Discounts on alternative and physical therapies provided in-house
  • 🛍️ Concessions at a wide range of local Covent Garden shops, restaurants and gyms
  • 👟 Discounted staff ballet, Pilates and yoga classes
  • 💸 Discounts at the ROH Shop

Company values from Royal Opera House

Our Vision, Values and Behaviours

We believe the art forms of opera and ballet can both entertain and offer deep emotional and intellectual fulfilment: they are a direct link to the combined experiences of past generations and a lens on the contemporary world. Engaging with opera and ballet has the potential to enhance the wellbeing of individuals and communities. Extraordinary, world-class performances are at the absolute heart of our vision and we especially prioritise investment in new work.

The Royal Opera House is dedicated to nurturing, creating and sharing astonishing, world-class opera, ballet and theatre craft. We are driven by an urge to deepen our impact – our impact on the continuing development of opera and ballet as living, breathing art forms, and our impact on people in the UK and overseas.

Values: Treat each other with Respect | Be Open | Value the Highest Standards

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Diversity and inclusion statement from Royal Opera House

Work for us – Everyone is welcome

We want many more people to enjoy and engage with exceptional ballet and opera.

We believe diversity is about making sure we can attract and develop talented people who bring more because of their different backgrounds, experiences, cultures and outlooks.

Recruiting and working with these talented people is just part of the work. We are committed to creating an environment where everyone believes they belong and can do their best work.

We operate a fair and open recruitment and selection process. Every role is open to all sections of society and we welcome your application, regardless of your sex, race, religion or belief, ethnic origin, different physical ability, age, gender identity or sexual orientation.

We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within the Royal Opera House. As a Disability Confident employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

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A smiling person next to a spotlight, working as a Technical Theatre Apprentice
A person arranging material for a theatrical costume, depicting what it is like working in the Royal Opera House's Dye Shop
A film camera filming the auditorium of the a theatre for "Live from Covent Garden, 27 June 2020"
A person standing in a storage room which is full of prop swords for theatrical performances. They are inspecting one of the swords. This shows what it is like working at The armoury at the Royal Opera House
A person arranging the curls in a wig for a theatrical costume. This shows what it is like doing Apprenticeships and Creative & Technical work at the Royal Opera House
A photo of the props room which has floor to ceiling shelves which are full of well organised props and boxes. In the foreground is a table which also has boxes and cloth piled on to it.

What Royal Opera House employees say

23 Royal Opera House employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:

Breakroom Rating for Royal Opera House

7.7

Royal Opera House

Based on 23 employees from Royal Opera House who took the Breakroom Quiz

6.3

Theatres average

Based on 669 employees from theatres who took the Breakroom Quiz

Pay

    Good
  • Most people are paid a living wage

    Do Royal Opera House pay a living wage?

    Most people are paid a living wage.

    How we know this

    90% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 21 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people get paid breaks

    Do workers at Royal Opera House get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    82% of people say they get paid breaks.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Royal Opera House pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    43% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 21 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Royal Opera House do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    70% of people report that they don’t do extra unpaid work.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Royal Opera House?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 12% of people with changing schedules report getting one week notice or less.
    • 65% of people with changing schedules report getting two weeks notice.
    • 18% of people with changing schedules report getting three weeks notice.
    • 6% of people with changing schedules report getting four weeks notice or more.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Royal Opera House worry about hours?

    Some people worry about getting enough hours.

    How we know this

    63% of people report they worry about getting enough hours.

    Based on data from 16 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Royal Opera House workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    35% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Royal Opera House workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 14 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Royal Opera House?

    Most people find it easy to book holiday.

    How we know this

    84% of people report it’s easy to book holidays.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Royal Opera House managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    72% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 18 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Royal Opera House?

    Most people find it easy to take sick leave.

    How we know this

    94% of people report that it’s easy to take time off if they are sick.

    Based on data from 18 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do people work the same number they are contracted for at Royal Opera House?

    Most people work a lot more hours than their contact..

    How we know this

    71% of people report working 8 hours or more than their contract.

    Based on data from 14 people who took the Breakroom Quiz between May 2022 and February 2024.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Royal Opera House feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    81% of people say they’re treated with respect by their managers.

    Based on data from 21 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at Royal Opera House get proper breaks?

    Most people get proper breaks.

    How we know this

    80% of people report that they get to take proper breaks.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Royal Opera House?

    Some people feel stressed here.

    How we know this

    62% of people say they often feel stressed at work.

    Based on data from 21 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Royal Opera House enjoy their jobs?

    Most people enjoy their job.

    How we know this

    95% of people report they enjoy their job.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and March 2024.

  • Good
  • Most people recommend their team

    Do people at Royal Opera House recommend working with their team?

    Most people recommend working with their team.

    How we know this

    70% of people report that they would recommend working with their immediate team to a friend.

    Based on data from 23 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Royal Opera House?

    Most people got enough training when they started.

    How we know this

    68% of people report they got enough training when they started working here.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Royal Opera House?

    Only some people are given support to progress here.

    How we know this

    In the last year, 44% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 18 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Royal Opera House head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    68% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Royal Opera House is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    65% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Royal Opera House job reviews

  • Best thing

    The people

    Worst thing

    Un social hours

    9.6

    Royal Opera House Technician, November 2023

  • Best thing

    The place is stunning
    People are always willing to help

    Worst thing

    Job is not always guaranteed

    9.9

    Royal Opera House Employee, December 2022

More about theatres

Royal Opera House ranks 4th to work for out of theatres.

  1. 3 Bristol Old Vic
    7.8
  2. 4 Royal Opera House
    7.7
  3. 5 Royal Shakespeare Company
    7.6

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 29 March 2024.

A smiling person next to a spotlight, working as a Technical Theatre Apprentice
A person arranging material for a theatrical costume, depicting what it is like working in the Royal Opera House's Dye Shop
A film camera filming the auditorium of the a theatre for "Live from Covent Garden, 27 June 2020"
A person standing in a storage room which is full of prop swords for theatrical performances. They are inspecting one of the swords. This shows what it is like working at The armoury at the Royal Opera House
A person arranging the curls in a wig for a theatrical costume. This shows what it is like doing Apprenticeships and Creative & Technical work at the Royal Opera House
A photo of the props room which has floor to ceiling shelves which are full of well organised props and boxes. In the foreground is a table which also has boxes and cloth piled on to it.