Royal Mail
335 job reviews
Overview of Royal Mail
Royal Mail is a major British postal service, which has been operating for over 500 years. They are run by Royal Mail Group Limited, who also run Parcelforce Worldwide. Royal Mail are known for their bright red pillar post boxes, that can be found across the UK.
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Featured job reviews
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Best thing
The hour I can finish so can be home when my child finishes school
Worst thing
The managers the work load the stress that goes with it
Postman, September 2020 -
Best thing
Being outside and start/ finish times
Worst thing
Amount of work
Postman, September 2020
Royal Mail shifts and hours
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This employer mostly uses part time and full time contracts
This employer mostly uses part time and full time contracts
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What Royal Mail employees say
- 2% report having zero hours contracts
- 1% report having low hours contracts (less than 16 hours)
- 42% report having part time contracts (16-35 hours)
- 55% report having full time contracts (more than 35 hours)
Based on 311 employee responses
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Most people work the same number of hours they’re contracted for
Most people work the same number of hours they’re contracted for
Close
What Royal Mail employees say
28% of people report working 8 hours or more than they’re contracted for each week
Based on 267 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
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People don’t worry about getting enough hours
People don’t worry about getting enough hours
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What Royal Mail employees say
13% of people report they worry about getting enough hours
Based on 318 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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Most people don’t get 4 weeks notice of when they’re working
Most people don’t get 4 weeks notice of when they’re working
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What Royal Mail employees say
- 60% report getting one week notice or less
- 11% report getting two weeks notice
- 2% report getting three weeks notice
- 27% report getting four weeks notice or more
Based on 325 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
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What Royal Mail employees say
29% of people say their manager changes their shifts at the last minute
Based on 315 employee responses
Good
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Most people don't get enough choice over which shifts they work
Most people don't get enough choice over which shifts they work
Close
What Royal Mail employees say
47% report that their manager gives them enough choice over which shifts they work
Based on 279 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Most people find it hard to change shifts
Most people find it hard to change shifts
Close
What Royal Mail employees say
45% of people report that it’s easy to change shifts if they need to
Based on 172 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
This employer mostly uses part time and full time contracts
This employer mostly uses part time and full time contracts
CloseWhat Royal Mail employees say
- 2% report having zero hours contracts
- 1% report having low hours contracts (less than 16 hours)
- 42% report having part time contracts (16-35 hours)
- 55% report having full time contracts (more than 35 hours)
Based on 311 employee responses
Most people work the same number of hours they’re contracted for
Most people work the same number of hours they’re contracted for
CloseWhat Royal Mail employees say
28% of people report working 8 hours or more than they’re contracted for each week
Based on 267 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
People don’t worry about getting enough hours
People don’t worry about getting enough hours
CloseWhat Royal Mail employees say
13% of people report they worry about getting enough hours
Based on 318 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Most people don’t get 4 weeks notice of when they’re working
Most people don’t get 4 weeks notice of when they’re working
CloseWhat Royal Mail employees say
- 60% report getting one week notice or less
- 11% report getting two weeks notice
- 2% report getting three weeks notice
- 27% report getting four weeks notice or more
Based on 325 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
CloseWhat Royal Mail employees say
29% of people say their manager changes their shifts at the last minute
Based on 315 employee responses
Most people don't get enough choice over which shifts they work
Most people don't get enough choice over which shifts they work
CloseWhat Royal Mail employees say
47% report that their manager gives them enough choice over which shifts they work
Based on 279 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Most people find it hard to change shifts
Most people find it hard to change shifts
CloseWhat Royal Mail employees say
45% of people report that it’s easy to change shifts if they need to
Based on 172 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Royal Mail benefits
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Most people get proper breaks
Most people get proper breaks
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What Royal Mail employees say
74% of people report that they get to take proper breaks
Based on 304 employee responses
Good
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People find it easy to take sick leave
People find it easy to take sick leave
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What Royal Mail employees say
82% of people report that it’s easy to take time off if they are sick
Based on 278 employee responses
Excellent
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Most people find it hard to book holidays
Most people find it hard to book holidays
Close
What Royal Mail employees say
48% of people report it’s easy to book holidays
Based on 303 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Most people get proper breaks
Most people get proper breaks
CloseWhat Royal Mail employees say
74% of people report that they get to take proper breaks
Based on 304 employee responses
People find it easy to take sick leave
People find it easy to take sick leave
CloseWhat Royal Mail employees say
82% of people report that it’s easy to take time off if they are sick
Based on 278 employee responses
Most people find it hard to book holidays
Most people find it hard to book holidays
CloseWhat Royal Mail employees say
48% of people report it’s easy to book holidays
Based on 303 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Royal Mail teams and managers
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Most people don’t feel stressed here
Most people don’t feel stressed here
Close
What Royal Mail employees say
50% of people say they often feel stressed at work
Based on 311 employee responses
Good
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Most people recommend working with their team
Most people recommend working with their team
Close
What Royal Mail employees say
53% of people report that they would recommend working with their immediate team to a friend
Based on 303 employee responses
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
Close
What Royal Mail employees say
59% of people say they’re treated with respect by their managers
Based on 277 employee responses
Good
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Students say this is a good place to work if you’re studying
Students say this is a good place to work if you’re studying
Close
What Royal Mail employees say
83% of students report this is a good place to work if you’re studying
Based on 6 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
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Most people say this is a good place to work if you care for a child or other relative
Most people say this is a good place to work if you care for a child or other relative
Close
What Royal Mail employees say
71% of people who care for a child or other relative report this is a good place to work
Based on 103 employee responses
Good
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Most people get enough training when they start
Most people get enough training when they start
Close
What Royal Mail employees say
71% of people report they got enough training when they started working here
Based on 314 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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People think their workplace is safe
People think their workplace is safe
Close
What Royal Mail employees say
82% of people report that their workplace is safe
Based on 279 employee responses
Excellent
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Only some people are given support to progress here
Only some people are given support to progress here
Close
What Royal Mail employees say
In the last year, 27% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 281 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
Close
What Royal Mail employees say
54% of people feel that they are kept well informed about how the company is doing as a whole
Based on 300 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
Close
What Royal Mail employees say
13% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 282 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Most people don’t feel stressed here
Most people don’t feel stressed here
CloseWhat Royal Mail employees say
50% of people say they often feel stressed at work
Based on 311 employee responses
Most people recommend working with their team
Most people recommend working with their team
CloseWhat Royal Mail employees say
53% of people report that they would recommend working with their immediate team to a friend
Based on 303 employee responses
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
CloseWhat Royal Mail employees say
59% of people say they’re treated with respect by their managers
Based on 277 employee responses
Students say this is a good place to work if you’re studying
Students say this is a good place to work if you’re studying
CloseWhat Royal Mail employees say
83% of students report this is a good place to work if you’re studying
Based on 6 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Most people say this is a good place to work if you care for a child or other relative
Most people say this is a good place to work if you care for a child or other relative
CloseWhat Royal Mail employees say
71% of people who care for a child or other relative report this is a good place to work
Based on 103 employee responses
Most people get enough training when they start
Most people get enough training when they start
CloseWhat Royal Mail employees say
71% of people report they got enough training when they started working here
Based on 314 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
People think their workplace is safe
People think their workplace is safe
CloseWhat Royal Mail employees say
82% of people report that their workplace is safe
Based on 279 employee responses
Only some people are given support to progress here
Only some people are given support to progress here
CloseWhat Royal Mail employees say
In the last year, 27% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 281 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
CloseWhat Royal Mail employees say
54% of people feel that they are kept well informed about how the company is doing as a whole
Based on 300 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat Royal Mail employees say
13% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 282 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Royal Mail ranks 1st to work for in delivery companies
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