ResQ
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DismissResQ is a contact centre company. They provide contact services on behalf of other businesses.
resqcs.co.ukResQ job reviews
Showing 11 reviews
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Best thing
Home time
Worst thing
Communication, shifts, lack of know-how, rules made up as we go along, silly call mark criteria to name a few
ResQ Customer service, February 2024
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Best thing
Like a family
Worst thing
The customers
ResQ Sales advisor, September 2023
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Best thing
Uncapped commission
Worst thing
Constant call dialling, nothing else to do
ResQ Employee, July 2023
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Best thing
Good money and commission
Nice easy job
Hours are office hours
Allowed to make your hours up if you're sick
Coffee shop on weekdaysWorst thing
Sometimes work until 10pm on weekdays
Loud office makes some calls difficult
Heating usually goes up and down in the office
No proper canteen in the office and no coffee shop on weekendsResQ Call centre agent, April 2023
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Best thing
I get to speak to new people everyday
Worst thing
My manager
ResQ Sales advisor, December 2022
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Best thing
The people
Worst thing
After working extremely hard to hit all of the many targets given to get any commission from the client, ResQ then create any reasons to deduct upto 90% of it back off you...leaving you with hardly anything and them taking it all from you every month.
ResQ Sales advisor, November 2022
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Best thing
My colleagues and the enviroment we create among ourselves.
Worst thing
The management have no respect or care for their staff, they make the job look brilliant to new staff but once you're in the job you're made to feel like you're just another name on the rota.
ResQ Employee, October 2022
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Best thing
the people
Worst thing
No one knows what to do
ResQ Sales assistant, September 2022
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Best thing
the pay but the commission structure is messed up
Worst thing
the customers are usually horrible and rude
stressful enviromentResQ Sales advisor, September 2022
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Best thing
Nothing it's the worst job
Worst thing
The fact my boss hates me unless I make him money
ResQ Employee, August 2022
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Best thing
Commission
Worst thing
10% commission deduction per day taken off sick
ResQ Sales advisor, July 2022