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ResQ is a contact centre company. They provide contact services on behalf of other businesses.

Do workers at ResQ do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work at ResQ.

Call Centres who don't require unpaid extra work include Hastings Direct, Centrica and Aviva.

Last updated 23 February 2024

How we know this

Based on data from 59 people who took the Breakroom Quiz between February 2022 and February 2024.

69% of people report that they don’t do extra unpaid work.

Why this matters

Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Which call centres don't require unpaid extra work?