ResQ

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ResQ is a contact centre company. They provide contact services on behalf of other businesses.

resqcs.co.uk

Do ResQ pay by the hour or annually?

People get paid by the hour at ResQ.

69%
by the hour
31%
an annual salary
  • 69% of people report they get paid by the hour.
  • 31% of people report they get paid an annual salary.

Last updated 17 March 2024

How we know this

Based on data from 75 people who took the Breakroom Quiz between May 2022 and March 2024.

What employees are saying about ResQ

  • Best thing

    Home time

    Worst thing

    Communication, shifts, lack of know-how, rules made up as we go along, silly call mark criteria to name a few

    1.9

    ResQ Customer service, February 2024

  • Best thing

    Good money and commission
    Nice easy job
    Hours are office hours
    Allowed to make your hours up if you're sick
    Coffee shop on weekdays

    Worst thing

    Sometimes work until 10pm on weekdays
    Loud office makes some calls difficult
    Heating usually goes up and down in the office
    No proper canteen in the office and no coffee shop on weekends

    6.4

    ResQ Call centre agent, April 2023

  • Best thing

    I get to speak to new people everyday

    Worst thing

    My manager

    6.4

    ResQ Sales advisor, December 2022

  • Best thing

    the pay but the commission structure is messed up

    Worst thing

    the customers are usually horrible and rude
    stressful enviroment

    5.5

    ResQ Sales advisor, September 2022

  • Best thing

    Commission

    Worst thing

    10% commission deduction per day taken off sick

    4.6

    ResQ Sales advisor, July 2022

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