Reel Cinema job reviews

Showing 5 reviews

• Best thing

  The team
  The perks
  The customers

  Worst thing

  Being understaffed
  Not getting enough recognition
  Unstable hours or pay

  8.2

  Front of house at Reel Cinema, November 2024

• Best thing

  I enjoy the chats with work mates and getting to talk about movies and what we see. Also discussing ideas that would be nice to try

  Worst thing

  Sometimes their are things we can not do and some we can do example is getting to know what films are on by the week not every month. Sometimes the machines don’t work and some are broken parts around the seats but unable to repair because office does not make the change

  3.9

  Customer service at Reel Cinema, June 2023

• Best thing

  The staff and free tickets.

  Worst thing

  Head office and customers.

  3.7

  Shift supervisor at Reel Cinema, June 2023

• Best thing

  Usually calm atmosphere

  Worst thing

  Poor management
  Cleaning up after messy customers
  rude customers

  6.8

  Customer service assistant at Reel Cinema, January 2023

• Best thing

  The people that work there

  Worst thing

  Incredibly long hours, sometimes as long as 14 hour shifts with less than 11 hours in between. No respect from head office, treated like robots. Having no social life or even a life at all, getting the rota a day before the next working week starts. And all of this for minimum wage

  1.6

  Customer assistant at Reel Cinema, June 2022