Reel Cinema

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Reel Cinemas is a cinema chain.

reelcinemas.co.uk

Based on responses from 12 employees at Reel Cinema.

About jobs at Reel Cinema

Pay

    Bad
  • Most people aren’t paid a living wage

    Do Reel Cinema pay a living wage?

    Most people are not paid a living wage.

    How we know this

    90% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The new Living Wage rates were announced on Thursday 22 September 2022.

    The rates are now £10.90 per hour, and £11.95 per hour in London.

    Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.

    On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.

    Find out more in our explainer about the Real Living Wage.

  • Bad
  • Most people are paid below market rates

    Do Reel Cinema pay market rates?

    Most people are paid less than average for their job.

    How we know this

    90% of people are paid below average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Most people don’t get paid breaks

    Do workers at Reel Cinema get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    100% of people say they don’t get paid breaks.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Bad
  • Most people don’t get sick pay

    Do Reel Cinema pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    91% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 11 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Bad
  • Most people do unpaid extra work

    Do workers at Reel Cinema do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    75% of people report that they do extra work that they don’t get paid for.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Reel Cinema?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 100% of people with changing schedules report getting one week notice or less.
    • 0% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Reel Cinema worry about hours?

    Some people worry about getting enough hours.

    How we know this

    55% of people report they worry about getting enough hours.

    Based on data from 11 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Reel Cinema workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    36% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 11 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Reel Cinema?

    Most people find it easy to book holiday.

    How we know this

    75% of people report it’s easy to book holidays.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Bad
  • People work a lot more hours than their contract

    Do people work the same number they are contracted for at Reel Cinema?

    Most people work a lot more hours than their contact..

    How we know this

    82% of people report working 8 hours or more than their contract.

    Based on data from 11 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Workplace

    Okay
  • Only some people get proper breaks

    Do people at Reel Cinema get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    60% of people report that they don’t get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful to work at Reel Cinema?

    Most people feel stressed here.

    How we know this

    83% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Reel Cinema recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    58% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Bad
  • Most people don’t get enough training

    Do people get enough training when they start at Reel Cinema?

    Most people did’t get enough training when they started.

    How we know this

    70% of people report they didn’t get enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Reel Cinema?

    Only some people are given support to progress here.

    How we know this

    In the last year, 64% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 11 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think Reel Cinema head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 12 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Bad
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Reel Cinema is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    90% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between September 2021 and January 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Reel Cinema ranks

Reel Cinema ranks joint 82nd to work for out of entertainment companies.

  1. 82= Planet Ice
    3.8
  2. 82= Reel Cinema
    3.8
  3. 84 Twinlakes Park
    3.7

Rankings are based on Breakroom Ratings for employers with 5 or more quiz responses, accurate as of 7 February 2023.

Reel Cinema job reviews

  • Best thing

    Usually calm atmosphere

    Worst thing

    Poor management
    Cleaning up after messy customers
    rude customers

    6.8

    Reel Cinema Customer service assistant, January 2023

  • Best thing

    The people that work there

    Worst thing

    Incredibly long hours, sometimes as long as 14 hour shifts with less than 11 hours in between. No respect from head office, treated like robots. Having no social life or even a life at all, getting the rota a day before the next working week starts. And all of this for minimum wage

    1.6

    Reel Cinema Customer assistant, June 2022

Handy to know

What contracts are people on?

82%
zero hours
18%
part time

Based on 11 Reel Cinema employees

How are people paid?

By the hour 92% of people report they get paid by the hour.

Based on 12 Reel Cinema employees

How much notice do people get of their shifts?

1 week or less 100% of people with changing schedules report getting one week notice or less.

Based on 12 Reel Cinema employees