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Primark job reviews

Showing 106 reviews from:

  • Best thing

    It’s like a family unit

    Worst thing

    Rude customers

    8.3

    Employee, May 2021

    • £8.51 per hour
    • 18–20 years old
  • Best thing

    My work colleagues

    Worst thing

    The managers

    2.5

    Employee, May 2021

    • £9.09 per hour
    • 45–54 years old
  • Best thing

    the other employees

    Worst thing

    mangers don't really listen and you can't change your hours.

    5.5

    Employee, May 2021

    • £8.90 per hour
    • 18–20 years old
  • Best thing

    Short shifts, easy to get holidays off

    Worst thing

    Expected to know how to do many things without training, made to feel bad for sick days

    5.2

    Employee, May 2021

    • £8.90 per hour
    • 25–34 years old
  • Best thing

    the pay

    Worst thing

    the late shifts

    7.8

    Employee, April 2021

    • £8.51 per hour
    • Under 18 years old
  • Best thing

    Staff discount and fellow staff

    4.9

    Employee, April 2021

    • £6.59 per hour
    • Under 18 years old
  • Best thing

    Getting to meet people every day!

    10.0

    Employee, April 2021

    • £8.00 per hour
    • 18–20 years old
  • Best thing

    stacking shelves

    Worst thing

    Being behind till

    5.5

    Employee, April 2021

    • £7.00 per hour
    • Under 18 years old
  • Best thing

    No much stress
    Friendly environment
    Supportive co-workers

    Worst thing

    Lift breakdown

    9.4

    Employee, April 2021

    • £9.80 per hour
    • 25–34 years old
  • Best thing

    The people

    Worst thing

    A lot of different staff to know.

    8.6

    Employee, March 2021

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    Colleagues

    Worst thing

    Lack of progression, decent discounts and low pay

    6.0

    Retail assistant, March 2021

    • £8.90 per hour
    • 25 or older
  • Best thing

    my hours and the till work

    Worst thing

    when have to deal with irate people

    6.8

    Employee, March 2021

    • £7.80 per hour
    • 25 or older
  • Best thing

    The hours, people I work with, my role - no day is the same job

    Worst thing

    Dealing with customers who don’t care about others, customers who show no respect for the staff, people not wearing masks or socially distancing

    6.6

    Visual merchandiser, March 2021

    • £8.90 per hour
    • 25 or older
  • Best thing

    Good team work

    Worst thing

    Not enough is done when bad customers come in

    4.8

    Retail assistant, February 2021

    • £8.80 per hour
    • 25 or older
  • Best thing

    Opportunity for overtime
    Pay is fair
    Good for the retail buzz as it’s always busy

    Worst thing

    Pressure to complete tasks with inappropriate timescales
    No Team spirit

    4.5

    Sales assistant, February 2021

    • £8.90 per hour
    • 25 or older
  • Best thing

    Fixed hours, good rate of pay

    Worst thing

    Management getting stressed unable to cope with minimal staff and passing the stress on to everyone

    6.8

    Retail assistant, February 2021

    • £10.00 per hour
    • 25 or older
  • Best thing

    Having lots of staff to be around
    Always jobs to be doing

    Worst thing

    Getting bored on shift

    9.4

    Retail assistant, February 2021

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    Friendly colleagues

    Worst thing

    Customers can be rude

    8.4

    Sales assistant, February 2021

    • £8.35 per hour
    • 18–20 years old
  • Best thing

    Co-workers and managers are all friendly and good to work with and get along with.

    Worst thing

    The commute, my shift starts at 6am so I have to wake up at 5am in order to leave at 5:30.

    9.4

    Sales assistant, February 2021

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    Co workers and weekends off..

    Worst thing

    Being watched all the time... miserable managers.. rude manager's

    4.2

    Cashier, February 2021

    • £8.80 per hour
    • 25 or older
  • Best thing

    Work on tills

    Worst thing

    Don’t extend or offer longer shifts

    5.2

    Sales assistant, January 2021

    • £8.35 per hour
    • 18–20 years old
  • Best thing

    The staff members. The pay.

    Worst thing

    Superior members of staff using authority in the wrong way.

    8.8

    Retail assistant, January 2021

    • £8.30 per hour
    • Under 18 years old
  • Best thing

    The people and the opportunity to Progress

    Worst thing

    Lack of understanding of what really happens in store

    8.1

    Supervisor, January 2021

    • Manages people
    • £9.25 per hour
    • 25 or older
  • Best thing

    Colleagues and management are easy to get along with

    Worst thing

    Can be stressful as you deal with a lot of rude people, however this can be said for any customer service job.

    9.0

    Sales assistant, January 2021

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    Great colleagues and get to have fun

    Worst thing

    Managers sometimes don’t appreciate your efforts

    6.2

    Retail assistant, December 2020

    • £7.80 per hour
    • 18–20 years old
  • Best thing

    Constantly moving around and not being lazy and sitting

    Worst thing

    Customers complaining rude customers

    8.3

    Retail assistant, December 2020

    • £8.45 per hour
    • Under 18 years old
  • Best thing

    The wages

    Worst thing

    The hours, the type of job it is, the customers I have to deal with

    6.4

    Sales assistant, December 2020

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    The staff, the environment

    Worst thing

    Standing up all day

    8.9

    Retail assistant, December 2020

    • £8.70 per hour
    • 18–20 years old
  • Best thing

    The support and salary

    Worst thing

    Customers

    9.3

    Sales assistant, December 2020

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    Part time & near to home

    Worst thing

    Unable to change my shifts with another colleague permanently

    8.6

    Retail assistant, November 2020

    • £8.00 per hour
    • 25 or older
  • Best thing

    Working in a team

    Worst thing

    Rude customers, sometimes too busy

    8.9

    Sales assistant, November 2020

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    The people I work with 100% make my job, I would’ve left ages ago if it wasn’t for them. There are a variety of shifts available and the overtime is 3 weeks in advance which really helps compared to having to wait the days before the new week starts to see what’s available, so you can always plan around things instead of it being last minute. This is probably one of the best things Primark does as an employer, especially compared to other companies. The management teams are generally really organised too so most of the time you know exactly what you’re doing or what needs doing.

    Worst thing

    The shift patterns are generally in 4hr shifts, which can be annoying when you’d rather work a full day. Some employees have full day shifts but from what I know there aren’t many. The job can be extremely repetitive too, cause you work the same contracted shift and do the same things everyday. Being acknowledged for any hard work or extra work you’ve done is extremely rare and one of the biggest things the management teams need to work on. Cause going out of your way to help others but then being overlooked and ignored sucks and is a real kick in the teeth. I’ve gradually learnt to just do my bit and leave it at that - although then they complain at how untidy things are etc. 10% discount only 4 times a year is crap too, it should be all year.

    6.3

    Retail assistant, November 2020

    • £7.80 per hour
    • 18–20 years old
  • Best thing

    You get a lot of support from the management from supervisors upwards. There is a focus group once a month the people used are from each department and are kept for about 5 meetings then they are changed so there is a complete overview of the store. You are rewarded with employee of the month and of the quarter. If you are having any issues the managers listen.and take things seriously and if you feel like you would be better used elsewhere they take that in to account as well.

    Worst thing

    The discount is only once a quarter and there is a cap on overtime.

    8.2

    Store assistant, November 2020

    • £8.90 per hour
    • 25 or older
  • Best thing

    Good pay, enjoyable, good colleagues and good work environment

    Worst thing

    Often working in departments I don’t want to, don’t get to work in places I would prefer to

    8.6

    Retail assistant, November 2020

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    The people I work with

    Worst thing

    Not enough staff and vacancies not covered

    5.2

    Supervisor, October 2020

    • Manages people
    • £9.25 per hour
    • 25 or older
  • Best thing

    The staff and management all working together as a team

    Worst thing

    Poor communication

    4.2

    Shop assistant, October 2020

    • £8.30 per hour
    • 21–24 years old
  • Best thing

    Routine, shifts are the same every week. Working with the same team, unless you’re working overtime.
    Clean canteen space, generally secure premises.

    Worst thing

    Generally low pay, still have to apply for benefits to top up income. Unfortunately end up being WORSE OFF doing occasional overtime.
    Would like more if the pay was enough to live on with out needing to be still on benefits.

    Difficult to social distance from other colleagues and customers

    6.1

    Retail operative, September 2020

    • £8.90 per hour
    • 25 or older
  • Best thing

    The ppl I work with

    Worst thing

    They way manager treat you

    2.5

    Management, September 2020

    • Manages people
    • £21,000 per year, working a 30 hour week
    • 25 or older
  • Best thing

    The people I work with

    Worst thing

    Rude customers

    7.9

    Retail assistant, September 2020

    • £8.90 per hour
    • 25 or older
  • Best thing

    No shift is ever the same

    Worst thing

    To few employees to spread the workload

    5.2

    Retail operative, August 2020

    • £8.90 per hour
    • 25 or older
  • Best thing

    Great colleagues, pay and hours

    Worst thing

    Rude customers

    8.1

    Customer assistant, August 2020

    • £8.50 per hour
    • 25 or older
  • Best thing

    The staff I’m lucky to work with and have made friends with.

    Worst thing

    The worst thing is management, I feel disregarded, ignored, lost & depressed.

    4.6

    Retail assisstant, August 2020

    • £8.35 per hour
    • 21–24 years old
  • Best thing

    Making friends with people who do the same thing as you, being able to get overtime

    Worst thing

    Physical and mental stress, pressures of understaffing and feeling like you're expected to do more than is possible, dealing with the public if they're aggressive or unreasonable

    5.8

    Retail assistant, July 2020

    • £8.35 per hour
    • 21–24 years old
  • Best thing

    The pay and amount of hours

    Worst thing

    The customers

    5.0

    Sales assistant, July 2020

    • £8.25 per hour
    • 18–20 years old
  • Best thing

    Engaging with colleagues and customers.
    Picking up shifts at different departments so I’m not restricted to my usual area.

    Worst thing

    Can receive abuse from customers.
    Some of the managers are inconsiderate and don’t care about what I do, they do not check up on me and actually ignore me.

    6.1

    Sales assistant, June 2020

    • £8.30 per hour
    • 21–24 years old
  • Best thing

    Hourly pay and hour

    Worst thing

    Boring

    8.6

    Sales assistant, June 2020

    • £8.35 per hour
    • Under 18 years old
  • Best thing

    Friendly colleagues.

    Worst thing

    Lack of dialogue between management and shop floor staff.

    5.5

    Cashier, April 2020

    • £8.90 per hour
    • 25 or older
  • Best thing

    Team I work with

    Worst thing

    Customers

    8.2

    Retail assistant, March 2020

    • £8.50 per hour
    • 25 or older
  • Best thing

    The people

    Worst thing

    Attitude of customers

    7.8

    Retail assistant, March 2020

    • £7.80 per hour
    • 18–20 years old
  • Best thing

    Friends

    Worst thing

    Dealing with rude customers

    4.6

    Supervisor, February 2020

    • £8.70 per hour
    • 34–44 years old