Good news! Pret A Manger has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.

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Pret A Manger

Pret A Manger is a sandwich shop franchise. They're popularly referred to as Pret.

pret.co.uk

Breakroom Rating

5.9

3rd of 28 cafés

Rating based on 424 employees who took the Breakroom Quiz

About Pret A Manger, in their own words:

Mission: To serve freshly made food and good organic coffee, whilst also trying to do the right thing.

Be part of a great team, learn a lot and have fun! At Pret, we have a wide range of shop roles, from Team Members and Baristas to Kitchen Leaders and General Managers

Apprenticeships

The Pret Apprenticeship offers in-depth training, career progression and qualifications.

Starting out as a Team Member, the apprenticeship can take you all the way to a fully-funded BA Business Management Undergraduate degree. You'll be paid throughout and can progress at your own pace. We care about your qualities, not your qualifications. So long as you're passionate about a career in hospitality, we'll support you with Pret.

Diversity, Equity & Belonging

We’ve carved out a unique culture here at Pret, where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.

Read more

The best things about working at Pret A Manger

  • 76% of students say it’s good
  • 71% say they get enough training
  • 70% of parents and carers say it’s good

Featured by Pret A Manger, based on 424 employees who took the Breakroom Quiz

What Pret A Manger say

Perks of working at Pret A Manger from Pret A Manger

  • 💰 Industry leading pay
  • 💸 Up to £250 cash reward for wowing our customers
  • 👯 Earn up to £200 cash when you successfully refer a friend
  • 🥙 Free food when you’re working and 50% off when not
  • 🕴️ The Pret Academy — outstanding training and development opportunities (over 85% of our Managers started as Team Members)
  • 🎁 Generous discounts across retailers, gyms and supermarkets

Company values from Pret A Manger

At Pret, we believe happy teams means happy customers, and try to live by the 3 B’s:

Be Kind
Be Honest
Be Generous

Diversity and inclusion statement from Pret A Manger

At Pret, D&I is at the heart of our culture, and to ensure voices are heard, we have belonging groups. What is a belonging group? We’ve created inclusive communities, shaped & led by employees, from across our shops and support centre. Each group will aim to support, strengthen & benefit the communities – making real and lasting positive change to our culture, with the support of allies.

Pret’s team stand smiling behind a coffee cup that is held near to the camera
A Pret chef works in the kitchen
A Pret team member stand behind the counter ready to serve customers
A Pret team member puts a pastry in to a paper page

What Pret A Manger employees say

424 Pret A Manger employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:

Breakroom Rating for Pret A Manger

5.9

Pret A Manger

Based on 424 employees from Pret A Manger who took the Breakroom Quiz

5.4

Cafés average

Based on 8,197 employees from cafés who took the Breakroom Quiz

Pay

    Good
  • Most people are paid a living wage

    Do Pret A Manger pay a living wage?

    Most people are paid a living wage.

    How we know this

    67% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 114 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Pret A Manger pay market rates?

    Most people are paid above average for their job.

    How we know this

    93% of people are paid above average for the type of work they do.

    Based on data from 107 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 18s get paid less than everyone else

    Do Pret A Manger pay the same regardless of age?

    No, people under the age of 18 get paid less than those above 21.

    See what Pret A Manger pays different age groups

    How we know this

    The average pay of under 18s is less than those who are over 21.

    Based on data from 139 people who took the Breakroom Quiz between January 2022 and March 2024.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Pret A Manger get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    93% of people say they don’t get paid breaks.

    Based on data from 117 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Pret A Manger pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    82% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 106 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Pret A Manger do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    45% of people report that they do extra work that they don’t get paid for.

    Based on data from 102 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Pret A Manger?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 76% of people with changing schedules report getting one week notice or less.
    • 16% of people with changing schedules report getting two weeks notice.
    • 5% of people with changing schedules report getting three weeks notice.
    • 4% of people with changing schedules report getting four weeks notice or more.

    Based on data from 111 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Pret A Manger worry about hours?

    Some people worry about getting enough hours.

    How we know this

    40% of people report they worry about getting enough hours.

    Based on data from 91 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Pret A Manger workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    47% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 95 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Pret A Manger workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    49% of people report that it’s hard to change shifts if they need to.

    Based on data from 77 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Pret A Manger?

    Most people find it easy to book holiday.

    How we know this

    79% of people report it’s easy to book holidays.

    Based on data from 108 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Pret A Manger managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    41% of people say their manager changes their shifts at the last minute.

    Based on data from 106 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Pret A Manger?

    Some people find it hard to take sick leave.

    How we know this

    38% of people report that it’s hard to take time off if they are sick.

    Based on data from 104 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is a Pret A Manger job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    76% of students report this is a good place to work if you’re studying.

    Based on data from 62 people who took the Breakroom Quiz between February 2022 and February 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Good
  • Most parents say it’s good

    Is working at Pret A Manger good if you’re a parent or carer?

    Most parents and carers say this is a good place to work.

    How we know this

    70% of people who care for a child or other relative report this is a good place to work.

    Based on data from 27 people who took the Breakroom Quiz between March 2022 and March 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Pret A Manger feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    71% of people say they’re treated with respect by their managers.

    Based on data from 106 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Pret A Manger get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    39% of people report that they don’t get to take proper breaks.

    Based on data from 112 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Pret A Manger?

    Most people feel stressed here.

    How we know this

    74% of people say they often feel stressed at work.

    Based on data from 114 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Pret A Manger enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    41% of people report they don’t enjoy their job.

    Based on data from 88 people who took the Breakroom Quiz between March 2023 and March 2024.

  • Okay
  • Only some people recommend their team

    Do people at Pret A Manger recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    51% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 122 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Pret A Manger?

    Most people got enough training when they started.

    How we know this

    71% of people report they got enough training when they started working here.

    Based on data from 109 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Pret A Manger?

    Only some people are given support to progress here.

    How we know this

    In the last year, 39% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 111 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Pret A Manger head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    81% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 102 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Pret A Manger is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    38% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 102 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Pret A Manger job reviews

  • Best thing

    Good food, nice people

    Worst thing

    Day to day changes, cutting hours, no respect from head office

    7.3

    Pret A Manger General manager, January 2024

  • Best thing

    i love doing coffee and restocking they’re calming

    Worst thing

    certain people of management they’re rude and discriminatory making it an unpleasant experience and unprofessional situation

    5.5

    Pret A Manger Employee, September 2023

More about cafés

Pret A Manger ranks joint 3rd to work for out of cafés.

  1. 3= Black Sheep Coffee
    5.9
  2. 3= Pret A Manger
    5.9
  3. 5= The Cornish Bakery
    5.7

Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of 19 March 2024.

Pret’s team stand smiling behind a coffee cup that is held near to the camera
A Pret chef works in the kitchen
A Pret team member stand behind the counter ready to serve customers
A Pret team member puts a pastry in to a paper page