Prestwick Care

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Prestwick Care is a care service provider. They own and manage care homes in North East England.

prestwickcare.co.uk

Rating based on 25 employees who took the Breakroom Quiz

About jobs at Prestwick Care

Pay

    Needs improving
  • Most people are paid below market rates

    Do Prestwick Care pay market rates?

    Most people are paid less than average for their job.

    How we know this

    100% of people are paid below average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Prestwick Care get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    100% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Prestwick Care?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 47% of people with changing schedules report getting one week notice or less.
    • 27% of people with changing schedules report getting two weeks notice.
    • 7% of people with changing schedules report getting three weeks notice.
    • 20% of people with changing schedules report getting four weeks notice or more.

    Based on data from 15 people who took the Breakroom Quiz between February 2021 and January 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at Prestwick Care worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    100% of people report they don’t worry about getting enough hours.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Prestwick Care workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    40% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Workplace

    Needs improving
  • Most people don’t get proper breaks

    Do people at Prestwick Care get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    70% of people report that they don’t get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Only some people recommend their team

    Do people at Prestwick Care recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    50% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Prestwick Care?

    Most people got enough training when they started.

    How we know this

    80% of people report they got enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Prestwick Care?

    Only some people are given support to progress here.

    How we know this

    In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Prestwick Care head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between March 2022 and January 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Prestwick Care is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    93% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 14 people who took the Breakroom Quiz between February 2021 and January 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Prestwick Care ranks

Prestwick Care ranks joint 201st to work for out of social care providers.

  1. 201= Richmond Fellowship
    4.0
  2. 201= Prestwick Care
    4.0
  3. 201= Advinia
    4.0

Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of 29 March 2024.

Prestwick Care job reviews

  • Best thing

    going in and looking after all the elderly

    Worst thing

    low pay and no respect for staff

    2.8

    Prestwick Care Care assistant, December 2020

  • Best thing

    The hours are,ok

    Worst thing

    Expected to do too much even if you are short staffed. Pay is rubbish. We have to work to get our first weekend off ( we work two in two off) you are no more thought if you do extra hrs or extra work load

    3.0

    Prestwick Care Domestic/ laundry assistant, February 2020

Handy to know

How much notice do people get of their shifts?

47% of people with changing schedules report getting one week notice or less.
27% of people with changing schedules report getting two weeks notice.
7% of people with changing schedules report getting three weeks notice.
20% of people with changing schedules report getting four weeks notice or more.

Based on 15 Prestwick Care employees

How are people paid?

By the hour 100% of people report they get paid by the hour.

Based on 10 Prestwick Care employees