Receptionist at Premier Inn
People in this role may also be known as receptionists.
31 workers in this role at Premier Inn have taken the survey.
How much does Premier Inn pay receptionists?
Receptionist employees at Premier Inn are typically paid £8.51–9.74 an hour, based on data from 30 employees.
What is management like for receptionist employees at Premier Inn?
115 people shared what they think about this job…
Join Breakroom and get the inside scoop.
Join Breakroom-
Head office doesn’t understand the frontline
Do receptionists think Premier Inn head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work
How we know this
70% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they workBased on information from 27 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
-
Managers aren’t respectful
Do receptionists at Premier Inn feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
52% of people say they’re not treated with respect by their managersBased on information from 25 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
-
Best thing
Customer interactions.
Worst thing
Managers are horrible,
Overworked,
No one Listens to you,
Every holiday application gets ignored,
Shifts can finish at 23:00, but you’ll start again at 6:15am, then they’ll complain if you say you’re tired or need a break,
You’ll work through your break,
Managers don’t keep you updated and leave you hanging,
Not trained properly for different scenarios,
…I could go onEmployee, October 2021
Find out what other people are saying about working at Premier Inn
Thinking of working at Premier Inn?
Join Breakroom to unlock insights about Premier Inn and thousands of other employers.
Join BreakroomWhat are the hours like for receptionist employees at Premier Inn?
115 people shared what they think about this job…
Join Breakroom and get the inside scoop.
Join Breakroom-
Less than 4 weeks notice of shifts
How much notice do receptionists get of their shift pattern at Premier Inn?
People don’t get 4 weeks notice of when they’re working
How we know this
- 47% report getting one week notice or less
- 30% report getting two weeks notice
- 17% report getting three weeks notice
- 7% report getting four weeks notice or more
- 0% report having a fixed rota
Based on information from 30 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
-
Not easy to take sick leave
How easy is it for receptionists to take sick leave at Premier Inn?
Most people find it hard to take sick leave
How we know this
58% of people report that it’s hard to take time off if they are sickBased on information from 19 job reviews
-
Hard to choose shifts
Do receptionists at Premier Inn get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work
How we know this
52% report that their manager doesn’t give them enough choice over which shifts they workBased on information from 27 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
-
Shifts get changed at short notice
Do Premier Inn managers change receptionists shifts at short notice?
Most managers change people’s shifts at short notice
How we know this
55% of people say their manager changes their shifts at the last minuteBased on information from 29 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
-
People don’t get proper breaks
Do receptionists at Premier Inn get proper breaks?
Most people don’t get proper breaks
How we know this
74% of people report that they don’t get to take proper breaksBased on information from 23 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
-
Easy to book holiday
How easy is it for receptionists to book a holiday at Premier Inn?
Most people find it easy to book holidays
How we know this
58% of people report it’s easy to book holidaysBased on information from 26 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
-
No unpaid extra work
Do receptionists at Premier Inn do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work
How we know this
60% of people report that they don’t do extra unpaid workBased on information from 20 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
-
People don’t worry about getting enough hours
Do receptionists at Premier Inn worry about hours?
People don’t worry about getting enough hours
How we know this
77% of people report they don’t worry about getting enough hoursBased on information from 30 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
-
Best thing
The team and company
Worst thing
Odd hours at times, short staffed
Employee, April 2021
Find out what other people are saying about working at Premier Inn
What is career progression like for receptionists at Premier Inn?
115 people shared what they think about this job…
Join Breakroom and get the inside scoop.
Join Breakroom-
Enough training
Do receptionists get enough training when they start at Premier Inn?
Most people get enough training when they start
How we know this
59% of people report they got enough training when they started working hereBased on information from 29 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
-
Opportunities to progress
Are receptionists given support to progress at Premier Inn?
Most people are given support to progress here
How we know this
In the last year, 50% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 28 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Latest reviews from receptionists at Premier Inn
8 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
Join Breakroom-
Best thing
The pay is good for hourly paid work
Employee, August 2021
-
Best thing
Meeting different types of people
Worst thing
When you did everything but guest are still unhappy
Employee, July 2021
-
Best thing
Perks
Worst thing
Could work anytime which doesnt suit me
Employee, June 2021
-
Best thing
Doing my receptionist apprenticeship
Worst thing
Always getting a warning or put on management watch if im off sick .i have health issues which do not get taken into account
Employee, May 2021
-
Best thing
Colleagues and the nice guests.
Worst thing
Bad ignorant guests
Receptionist, February 2021
-
Best thing
Most of the people who come and stay
Worst thing
Some of my colleagues
Receptionist, January 2021
-
Best thing
Meeting guests work colleagues perks
Worst thing
Working nights
Night reception, December 2020
-
Best thing
Interaction with guests
Worst thing
Complaints and unnecessary comments
Receptionist, December 2019
Latest vacancies for receptionists at Premier Inn
- Night Receptionist, Premier Inn Darlington East (Morton Park) - posted 2 days ago
- Reception, Bar & Restaurant Team - F/T - Premier Inn Banbury M40 J11. OX16 4AE. - posted 3 days ago
- Night Reception - posted 3 days ago
- Receptionist - posted 3 days ago
- Receptionist - posted 3 days ago
- Receptionist - Premier Inn Haverfordwest - posted 3 days ago
- Reception, Bar & Restaurant Team - F/T - Premier Inn Banbury M40 J11. OX16 4AE. - posted 3 days ago
- Receptionist - posted 3 days ago
How Premier Inn ranks
Premier Inn ranks joint 12th to work for in receptionist employers
- 11 IVC Evidensia
- 12= Premier Inn
- 12= Travelodge