Premier Inn
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premierinn.com/gb/en/home.htmlPremier Inn job reviews
Showing 103 reviews
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Best thing
Money
Worst thing
Some managers. No respect given and they expect respect back. All they care about is the company and not you and your health
Premier Inn Chef, July 2022
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Best thing
Discoun
Worst thing
Everything delivery days are the worse
Premier Inn Employee, July 2022
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Best thing
The people I work with
Worst thing
Unfair pay. Workload too high
Premier Inn Receptionist, June 2022
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Best thing
Good hours and decent pay
Worst thing
Management not understanding stress of dealing with difficult customers on a daily basis
Premier Inn Front of house, June 2022
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Best thing
Pay, guaranteed hours, variety of tasks
Worst thing
Understaffed, lack of control on staff members
Premier Inn Employee, May 2022
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Best thing
Money
Worst thing
Rude customers and managers
Premier Inn Crew member, May 2022
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Best thing
The people I work with an the benefits
Worst thing
My manager, the large work load expected to be done within unrealistic times, not receiving rotas till 4 days in advance, having rotas changed constantly and being guilt tripped and manipulated when phoning in ill
Premier Inn Housekeeper, April 2022
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Best thing
Team
Worst thing
Management, stressful environment lots of abuse from guests and unreasonable targets soul destroying
Premier Inn Team member, March 2022
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Worst thing
Lack of equiment. Things not working such as tills , key cutting systems .
Premier Inn Receptionist, March 2022
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Best thing
Works around my childcare needs, some great people to work with
Worst thing
Breaks aren't long
Overworked
Not given enough time to do tasks
Make one mistake and it will always be notice but your hard work will be ignored
Too much negativity
Not taken seriouslyPremier Inn Employee, March 2022
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Best thing
the breakfast room
Worst thing
the time limits on rooms
Premier Inn Employee, February 2022
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Best thing
Some of the people
Some of the regular guests
£2 lunch
Worst thing
Not enough staff
No way to get a break but still have to take one
Too many tasks for line workers
Premier Inn Receptionist, February 2022
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Best thing
Pay. The team is very friendly
Worst thing
On an evening shift it get abit boring as there is not a lot to do. Plus you get lonely as it’s just you in the hotel
Premier Inn Receptionist, February 2022
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Best thing
The pay and the people I work with
Worst thing
Guests can leave rooms atrocious with no repercussions and it takes longer to clean so you go over your time
Premier Inn Employee, February 2022
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Best thing
Close to home, some nice staff members
Worst thing
Stress, lack of respect and care for members of staff with more responsibilities, unable to give ideas and criticism to methods/managers
Premier Inn Duty manager, February 2022
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Best thing
dealling with nice guests
Worst thing
conpany not supporting staff and site enougth
Premier Inn Receptionist, February 2022
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Best thing
The pay rate
Worst thing
Awkward hours
Under staffed
Poor training and managementPremier Inn Front of house, January 2022
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Best thing
No routine
Worst thing
No split beetwen rotas
Premier Inn Receptionist, January 2022
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Best thing
The pay is good at the end of the month.
When nice costumers come inWorst thing
Some staff & team leaders are bullies.
Managers don’t resolve problemsPremier Inn Food and beverage assistant, December 2021
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Best thing
Nights you are in charge and no one to boss you about
Worst thing
Management
Premier Inn Employee, December 2021
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Best thing
Meeting many people on a daily basis and learning something new
Worst thing
Rude & entitled customers
Premier Inn Employee, December 2021
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Best thing
decent pay
Worst thing
don’t know when your shift will end until you get to work that day
Premier Inn Housekeeper, December 2021
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Best thing
Morning and night shifts are great if you want a social life, apart from that not much.
Worst thing
Afternoon shifts means that day is gone for you, no questions asked. You can also complain about issues at your site, go back to work and nothing will have changed.
Premier Inn Receptionist, December 2021
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Best thing
The team
Food at work discount
Flexible shiftsWorst thing
They wont put you on for the right hours
Breaks are taken but not oftenPremier Inn Front of house, December 2021
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Best thing
Everyone gets paid equal - young people get paid the same
Always available hours
Easy work
Worst thing
Chefs sexually harass the waitresses
Managers are disrespectful and moan a lot while they do nothing
Don’t take into employees opinions into consideration
Premier Inn Employee, December 2021
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Best thing
Working with guests
Worst thing
No communication
Premier Inn Front of house, December 2021
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Best thing
Working with some of the team who ate nice
Worst thing
being told to do too much things when it is not written on your contract
Premier Inn Receptionist, December 2021
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Best thing
Customer interactions.
Worst thing
Managers are horrible,
Overworked,
No one Listens to you,
Every holiday application gets ignored,
Shifts can finish at 23:00, but you’ll start again at 6:15am, then they’ll complain if you say you’re tired or need a break,
You’ll work through your break,
Managers don’t keep you updated and leave you hanging,
Not trained properly for different scenarios,
…I could go onPremier Inn Floor staff, October 2021
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Best thing
Different everyday 1 day is never the same.
Worst thing
Rushing around getting rooms done lack of communication & rules get made up along the way
Premier Inn Housekeeper, September 2021
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Best thing
Team work
I love a challengeWorst thing
The mess the guests leave at weekends
Premier Inn Cleaner, September 2021
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Best thing
Team work.
Worst thing
It's hard work making beds.
Premier Inn Housekeeper, August 2021
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Best thing
Meeting different types of people
Worst thing
When you did everything but guest are still unhappy
Premier Inn Receptionist, July 2021
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Best thing
Suitable hours can be flexible on various contracts and days.
Pay per progression can be good.
Apprenticeship programs if you are interested.
No pressure to work up the ladder of you dont wish to.
Holiday entitlement goodWorst thing
High target cleaning times
Rushed breaks when busy
Very physically demanding
Can be extremely stressful when busy
Made to feel awful when calling in sickPremier Inn Housekeeper, June 2021
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Best thing
Perks
Worst thing
Could work anytime which doesnt suit me
Premier Inn Receptionist, June 2021
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Best thing
People I work wirh
Worst thing
Stressful
Premier Inn Housekeeper, May 2021
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Best thing
Doing my receptionist apprenticeship
Worst thing
Always getting a warning or put on management watch if im off sick .i have health issues which do not get taken into account
Premier Inn Employee, May 2021
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Best thing
Being part of a big company allows you to make connections all around the country. Good opportunities for development.
Worst thing
Decisions that are made by people in top level management that are out of touch with what it’s really like to work in the hotels.
Premier Inn Deputy hotel manager, April 2021
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Best thing
Meeting new people
Worst thing
The late night shifts
Premier Inn Employee, April 2021
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Best thing
The team and company
Worst thing
Odd hours at times, short staffed
Premier Inn Deputy manager, April 2021
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Best thing
Being social
Worst thing
Not being treated fairly
Premier Inn Kitchen porter, April 2021
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Best thing
Working in school hours
Worst thing
Site management
Premier Inn Team member, March 2021
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Best thing
Freedom to manage the hotel in my own way.
Worst thing
Absolutely no holiday cover available for myself or the team
Premier Inn Deputy manager, March 2021
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Best thing
Colleagues and the nice guests.
Worst thing
Bad ignorant guests
Premier Inn Receptionist, February 2021
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Best thing
Most of the people who come and stay
Worst thing
Some of my colleagues
Premier Inn Receptionist, January 2021
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Best thing
Lovely team
Worst thing
The arragant people that stay and trash the room for no reason
Premier Inn Housekeeper, January 2021
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Best thing
Meeting guests work colleagues perks
Worst thing
Working nights
Premier Inn Night reception, December 2020
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Best thing
Allowed to study once I have finished my duties which is good as a student.
Worst thing
Working over night
Premier Inn Night Shift, November 2020
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Best thing
Team
Worst thing
I have to work at Christmas time
Premier Inn Head housekeeping, August 2020
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Best thing
Never had holidays turned down aslong as book in advanced.
Flexible rotasWorst thing
Not enough training supplied to new staff putting strain on everyone else.
Low pay for what you have to deal with
Understaffed due to company trying to save on labour.
Head office full of people who have never worked or run hotels, so have no idea what there doing.Premier Inn Duty manager, April 2020
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Worst thing
Staff shortages and being over loaded with work . Never being able to inform childcare of a finish time in advance .
Premier Inn Housekeeper, March 2020