Premier Inn job reviews

Showing 66 reviews

• Best thing

  Friendly and good pay

  Worst thing

  The rotas I never get a weekend off with my daughter

  7.6

  Premier Inn Receptionist, August 2022

• Best thing

  The staff are lovely. The job is very enjoyable

  Worst thing

  Rotas not far in advanced enough

  9.3

  Premier Inn Employee, August 2022

• Best thing

  The perks, and the system in place.

  Worst thing

  Noone gollows any rules. Everyone is rude and backstabbing people collecting evidence about everyone to then use it against them. Very toxic environment.

  1.9

  Premier Inn Employee, August 2022

• Best thing

  The people

  Worst thing

  The guest who are really messy

  8.8

  Premier Inn Housekeeper, August 2022

• Best thing

  Working with my colleagues

  Worst thing

  Pay, rota sometimes, lack of staff due to people not wanting to work

  6.4

  Premier Inn Employee, July 2022

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• Best thing

  The hours/pay

  Worst thing

  It can become repetitive as can any cleaning

  8.6

  Premier Inn Employee, July 2022

• Best thing

  There’s a multitude of benefits.

  Worst thing

  Customers and management can be awful at times and management has no understanding of how to be a team member.

  1.4

  Premier Inn Employee, July 2022

• Best thing

  Sooooo many discounts and benefits in a lot of retailers. Never work more than you’re supposed to unless you agree to it

  Worst thing

  The customers

  8.9

  Premier Inn Employee, July 2022

• Best thing

  Working alone.
  Early finish time sometimes

  Worst thing

  Management is toxic.
  Group chats are negative and put you down constantly. You never get praise or acknowledgement for how hard you work, only what staff are doing wrong.
  Dodgy policies are pit in place that aren't legal.

  2.8

  Premier Inn Employee, July 2022

• Best thing

  Money

  Worst thing

  Some managers. No respect given and they expect respect back. All they care about is the company and not you and your health

  1.5

  Premier Inn Employee, July 2022

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• Best thing

  Discoun

  Worst thing

  Everything delivery days are the worse

  2.4

  Premier Inn Employee, July 2022

• Best thing

  The people I work with

  Worst thing

  Unfair pay. Workload too high

  3.4

  Premier Inn Employee, June 2022

• Best thing

  Good hours and decent pay

  Worst thing

  Management not understanding stress of dealing with difficult customers on a daily basis

  6.1

  Premier Inn Employee, June 2022

• Best thing

  Pay, guaranteed hours, variety of tasks

  Worst thing

  Understaffed, lack of control on staff members

  8.9

  Premier Inn Employee, May 2022

• Best thing

  Money

  Worst thing

  Rude customers and managers

  3.9

  Premier Inn Employee, May 2022

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• Best thing

  The people I work with an the benefits

  Worst thing

  My manager, the large work load expected to be done within unrealistic times, not receiving rotas till 4 days in advance, having rotas changed constantly and being guilt tripped and manipulated when phoning in ill

  1.6

  Premier Inn Employee, April 2022

• Best thing

  Team

  Worst thing

  Management, stressful environment lots of abuse from guests and unreasonable targets soul destroying

  1.7

  Premier Inn Employee, March 2022

• Worst thing

  Lack of equiment. Things not working such as tills , key cutting systems .

  6.8

  Premier Inn Employee, March 2022

• Best thing

  Works around my childcare needs, some great people to work with

  Worst thing

  Breaks aren't long
  Overworked
  Not given enough time to do tasks
  Make one mistake and it will always be notice but your hard work will be ignored
  Too much negativity
  Not taken seriously

  1.9

  Premier Inn Employee, March 2022

• Best thing

  Getting to know different people and talking to people from all walks of life

  7.8

  Premier Inn Employee, February 2022

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• Best thing

  the breakfast room

  Worst thing

  the time limits on rooms

  8.0

  Premier Inn Employee, February 2022

• Best thing

  Some of the people

  Some of the regular guests

  £2 lunch

  Worst thing

  Not enough staff

  No way to get a break but still have to take one

  Too many tasks for line workers

  1.7

  Premier Inn Employee, February 2022

• Best thing

  Pay. The team is very friendly

  Worst thing

  On an evening shift it get abit boring as there is not a lot to do. Plus you get lonely as it’s just you in the hotel

  8.0

  Premier Inn Employee, February 2022

• Best thing

  The pay and the people I work with

  Worst thing

  Guests can leave rooms atrocious with no repercussions and it takes longer to clean so you go over your time

  9.6

  Premier Inn Employee, February 2022

• Best thing

  Close to home, some nice staff members

  Worst thing

  Stress, lack of respect and care for members of staff with more responsibilities, unable to give ideas and criticism to methods/managers

  2.3

  Premier Inn Employee, February 2022

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• Best thing

  dealling with nice guests

  Worst thing

  conpany not supporting staff and site enougth

  3.4

  Premier Inn Employee, February 2022

• Best thing

  The pay rate

  Worst thing

  Awkward hours
  Under staffed
  Poor training and management

  1.7

  Premier Inn Employee, January 2022

• Best thing

  No routine

  Worst thing

  No split beetwen rotas

  6.0

  Premier Inn Employee, January 2022

• Best thing

  The pay is good at the end of the month.
  When nice costumers come in

  Worst thing

  Some staff & team leaders are bullies.
  Managers don’t resolve problems

  3.5

  Premier Inn Employee, December 2021

• Best thing

  Nights you are in charge and no one to boss you about

  Worst thing

  Management

  5.5

  Premier Inn Employee, December 2021

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• Best thing

  Meeting many people on a daily basis and learning something new

  Worst thing

  Rude & entitled customers

  9.1

  Premier Inn Employee, December 2021

• Best thing

  decent pay

  Worst thing

  don’t know when your shift will end until you get to work that day

  8.4

  Premier Inn Employee, December 2021

• Best thing

  Morning and night shifts are great if you want a social life, apart from that not much.

  Worst thing

  Afternoon shifts means that day is gone for you, no questions asked. You can also complain about issues at your site, go back to work and nothing will have changed.

  2.3

  Premier Inn Employee, December 2021

• Best thing

  The team
  Food at work discount
  Flexible shifts

  Worst thing

  They wont put you on for the right hours
  Breaks are taken but not often

  4.9

  Premier Inn Employee, December 2021

• Best thing

  Everyone gets paid equal - young people get paid the same

  Always available hours

  Easy work

  Worst thing

  Chefs sexually harass the waitresses

  Managers are disrespectful and moan a lot while they do nothing

  Don’t take into employees opinions into consideration

  4.7

  Premier Inn Employee, December 2021

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• Best thing

  Working with guests

  Worst thing

  No communication

  4.6

  Premier Inn Employee, December 2021

• Best thing

  Working with some of the team who ate nice

  Worst thing

  being told to do too much things when it is not written on your contract

  3.5

  Premier Inn Employee, December 2021

• Best thing

  I love the team and the people I think that’s the only reason I don’t want ark switch job.

  5.5

  Premier Inn Employee, November 2021

• Best thing

  Customer interactions.

  Worst thing

  Managers are horrible,
  Overworked,
  No one Listens to you,
  Every holiday application gets ignored,
  Shifts can finish at 23:00, but you’ll start again at 6:15am, then they’ll complain if you say you’re tired or need a break,
  You’ll work through your break,
  Managers don’t keep you updated and leave you hanging,
  Not trained properly for different scenarios,
  …I could go on

  1.0

  Premier Inn Employee, October 2021

• Best thing

  Different everyday 1 day is never the same.

  Worst thing

  Rushing around getting rooms done lack of communication & rules get made up along the way

  3.4

  Premier Inn Employee, September 2021

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• Best thing

  Team work
  I love a challenge

  Worst thing

  The mess the guests leave at weekends

  5.5

  Premier Inn Employee, September 2021

• Best thing

  My colleagues who I work with
  The amount of hours
  Hourly pay

  8.4

  Premier Inn Employee, August 2021

• Best thing

  Team work.

  Worst thing

  It's hard work making beds.

  6.0

  Premier Inn Employee, August 2021

• Best thing

  The pay is good for hourly paid work

  3.0

  Premier Inn Employee, August 2021

• Best thing

  Meeting different types of people

  Worst thing

  When you did everything but guest are still unhappy

  7.6

  Premier Inn Employee, July 2021

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• Best thing

  Suitable hours can be flexible on various contracts and days.
  Pay per progression can be good.
  Apprenticeship programs if you are interested.
  No pressure to work up the ladder of you dont wish to.
  Holiday entitlement good

  Worst thing

  High target cleaning times
  Rushed breaks when busy
  Very physically demanding
  Can be extremely stressful when busy
  Made to feel awful when calling in sick

  5.5

  Premier Inn Employee, June 2021

• Best thing

  Perks

  Worst thing

  Could work anytime which doesnt suit me

  2.4

  Premier Inn Employee, June 2021

• Best thing

  People I work wirh

  Worst thing

  Stressful

  2.4

  Premier Inn Employee, May 2021

• Best thing

  Doing my receptionist apprenticeship

  Worst thing

  Always getting a warning or put on management watch if im off sick .i have health issues which do not get taken into account

  3.6

  Premier Inn Employee, May 2021

• Best thing

  Being part of a big company allows you to make connections all around the country. Good opportunities for development.

  Worst thing

  Decisions that are made by people in top level management that are out of touch with what it’s really like to work in the hotels.

  4.6

  Premier Inn Employee, April 2021