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Breakroom Rating based on 91 job reviews

5.8/10
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Premier Inn job reviews

Find out what Premier Inn jobs are really like…

91 Premier Inn employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

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  • 6.4/10

    Receptionist

    • £8.79 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Good for students
    2. Have had opportunities to progress
    3. Don’t get proper breaks
    Find out more
    July 2020
  • 6.3/10

    Assistant manager

    • Manages people
    • £9.92 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Have had opportunities to progress
    3. Doesn’t recommend their team
    Find out more
    July 2020
  • 7.8/10

    Front of house

    • £9.50 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Enough training
    3. Two weeks notice of their shifts
    Find out more
    June 2020
  • 5.5/10

    Duty manager

    • Manages people
    • £9.31 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Managers change their shifts at short notice
    3. No paid breaks

    Best thing

    Never had holidays turned down aslong as book in advanced.
    Flexible rotas

    Worst thing

    Not enough training supplied to new staff putting strain on everyone else.
    Low pay for what you have to deal with
    Understaffed due to company trying to save on labour.
    Head office full of people who have never worked or run hotels, so have no idea what there doing.

    Find out more
    April 2020
  • 8.4/10

    Nights reception

    • £9.37 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. No unpaid extra work
    2. Recommends their team
    3. One week notice of their shifts
    Find out more
    April 2020
  • 7.6/10

    Head housekeeper

    • Manages people
    • £8.89 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Easy to change shifts
    3. Two weeks notice of their shifts
    Find out more
    March 2020
  • 6.3/10

    Room checker

    • Manages people
    • £8.60 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Managers don’t change their shifts at short notice
    3. Don’t get proper breaks

    Best thing

    Team

    Worst thing

    Paid,stres,useless people

    Find out more
    March 2020
  • 6.4/10

    Head housekeeper

    • Manages people
    • £8.91 per hour
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Easy to take holidays
    2. Proper sick pay
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    The guess

    Worst thing

    The hours

    Find out more
    March 2020
  • 7.6/10

    receptionist

    • £8.61 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Paid breaks
    3. Not treated with respect

    Best thing

    nice people

    Worst thing

    working aline

    Find out more
    March 2020
  • 3.1/10

    Housekeeper

    • £8.61 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Hard to take holidays
    3. Employer doesn’t understand what’s happening on the ground

    Worst thing

    Staff shortages and being over loaded with work . Never being able to inform childcare of a finish time in advance .

    Find out more
    March 2020
  • 3.1/10

    Housekeeper

    • £8.71 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Doesn’t recommend their team
    3. Haven’t had any opportunities to progress
    Find out more
    February 2020
  • 7.6/10

    Front of house hotel receptionist

    • £8.51 per hour
    • 25–34 years old
    • Less than a year experience

    What they say about their job

    1. Not stressed
    2. Paid accurately
    3. No paid breaks

    Best thing

    Everything

    Worst thing

    Nothing

    Find out more
    February 2020
  • 1.6/10

    Night reception

    • £8.88 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Employer doesn’t understand what’s happening on the ground
    2. No paid breaks
    3. Hard to change shifts

    Best thing

    Guests

    Worst thing

    Rude

    Find out more
    February 2020
  • 5.9/10

    Housekeeping

    • £8.20 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Less than a week’s notice of their shifts
    3. Stressed
    Find out more
    January 2020
  • 2.2/10

    Chief

    • £8.46 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Less than a week’s notice of their shifts
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team

    Best thing

    Friends and work colleagues

    Worst thing

    Management and not getting hours

    Find out more
    January 2020
  • 8.7/10

    Reception

    • £8.61 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Paid accurately
    3. Minimum sick pay
    Find out more
    December 2019
  • 5.2/10

    Receptionist

    • £8.51 per hour
    • Under 18 years old
    • Less than a year experience

    What they say about their job

    1. Tips are shared fairly
    2. Doesn’t recommend their team
    3. Working lots of extra hours

    Best thing

    Interaction with guests

    Worst thing

    Complaints and unnecessary comments

    Find out more
    December 2019
  • 4.8/10

    Kitchen team member

    • £8.66 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not treated with respect
    3. Hard to change shifts
    Find out more
    December 2019
  • 4.0/10

    Lead receptionist

    • £8.41 per hour
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Enough training
    2. Stressed
    3. Managers change their shifts at short notice

    Best thing

    Guests

    Worst thing

    Dealing with management

    Find out more
    November 2019
  • 6.5/10

    Night receptionist

    • £9.06 per hour
    • 34–44 years old
    • 1–3 years experience

    What they say about their job

    1. Paid accurately
    2. Easy to change shifts
    3. Stressed

    Worst thing

    Lack of communication

    Find out more
    November 2019
  • 2.9/10

    Duty manager

    • Manages people
    • £8.91 per hour
    • 45–54 years old
    • 1–3 years experience

    What they say about their job

    1. Employer doesn’t understand what’s happening on the ground
    2. Hard to change shifts
    3. Working lots of extra hours
    Find out more
    November 2019
  • 6.4/10

    Room attendant

    • £8.40 per hour
    • 34–44 years old

    What they say about their job

    1. Easy to take holidays
    2. Easy to change shifts
    3. No paid breaks

    Best thing

    My work college

    Worst thing

    Main managers

    Find out more
    October 2019
  • 5.9/10

    Deputy hotel manager

    • Manages people
    • £25,000 per year, working a 48 hour week
    • 21–24 years old

    What they say about their job

    1. Recommends their team
    2. Stressed
    3. No paid breaks
    Find out more
    October 2019
  • 3.6/10

    Duty manager

    • Manages people
    • £8.50 per hour
    • 25 or older

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Haven’t had any opportunities to progress
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    September 2019
  • 4.0/10

    Server

    • £8.21 per hour
    • 21–24 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Minimum sick pay
    3. Less than a week’s notice of their shifts
    Find out more
    August 2019