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Bar, restaurant and kitchen managers

Premier Inn

5.3

Not currently hiring

What do people say about working as a bar, restaurant and kitchen managers at Premier Inn?

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When Premier Inn workers have taken our quiz, we will share with you their best things and their worst things about working there.

What do other people say about working at Premier Inn?

  • Best thing

    The people I work with an the benefits

    Worst thing

    My manager, the large work load expected to be done within unrealistic times, not receiving rotas till 4 days in advance, having rotas changed constantly and being guilt tripped and manipulated when phoning in ill

    1.6

    Premier Inn Employee, April 2022

  • Best thing

    Team

    Worst thing

    Management, stressful environment lots of abuse from guests and unreasonable targets soul destroying

    1.7

    Premier Inn Employee, March 2022

  • Worst thing

    Lack of equiment. Things not working such as tills , key cutting systems .

    6.8

    Premier Inn Employee, March 2022

  • Best thing

    Works around my childcare needs, some great people to work with

    Worst thing

    Breaks aren't long
    Overworked
    Not given enough time to do tasks
    Make one mistake and it will always be notice but your hard work will be ignored
    Too much negativity
    Not taken seriously

    1.9

    Premier Inn Employee, March 2022

  • Best thing

    Getting to know different people and talking to people from all walks of life

    7.8

    Premier Inn Employee, February 2022

  • Best thing

    the breakfast room

    Worst thing

    the time limits on rooms

    8.0

    Premier Inn Employee, February 2022

  • Best thing

    Some of the people

    Some of the regular guests

    £2 lunch

    Worst thing

    Not enough staff

    No way to get a break but still have to take one

    Too many tasks for line workers

    1.7

    Premier Inn Employee, February 2022

  • Best thing

    Pay. The team is very friendly

    Worst thing

    On an evening shift it get abit boring as there is not a lot to do. Plus you get lonely as it’s just you in the hotel

    8.0

    Premier Inn Employee, February 2022

  • Best thing

    The pay and the people I work with

    Worst thing

    Guests can leave rooms atrocious with no repercussions and it takes longer to clean so you go over your time

    9.6

    Premier Inn Employee, February 2022

  • Best thing

    Close to home, some nice staff members

    Worst thing

    Stress, lack of respect and care for members of staff with more responsibilities, unable to give ideas and criticism to methods/managers

    2.3

    Premier Inn Employee, February 2022

  • Best thing

    dealling with nice guests

    Worst thing

    conpany not supporting staff and site enougth

    3.4

    Premier Inn Employee, February 2022

  • Best thing

    The pay rate

    Worst thing

    Awkward hours
    Under staffed
    Poor training and management

    1.7

    Premier Inn Employee, January 2022

  • Best thing

    No routine

    Worst thing

    No split beetwen rotas

    6.0

    Premier Inn Employee, January 2022

  • Best thing

    The pay is good at the end of the month.
    When nice costumers come in

    Worst thing

    Some staff & team leaders are bullies.
    Managers don’t resolve problems

    3.5

    Premier Inn Employee, December 2021

  • Best thing

    Nights you are in charge and no one to boss you about

    Worst thing

    Management

    5.5

    Premier Inn Employee, December 2021

  • Best thing

    Meeting many people on a daily basis and learning something new

    Worst thing

    Rude & entitled customers

    9.1

    Premier Inn Employee, December 2021

  • Best thing

    decent pay

    Worst thing

    don’t know when your shift will end until you get to work that day

    8.4

    Premier Inn Employee, December 2021

  • Best thing

    Morning and night shifts are great if you want a social life, apart from that not much.

    Worst thing

    Afternoon shifts means that day is gone for you, no questions asked. You can also complain about issues at your site, go back to work and nothing will have changed.

    2.3

    Premier Inn Employee, December 2021

  • Best thing

    The team
    Food at work discount
    Flexible shifts

    Worst thing

    They wont put you on for the right hours
    Breaks are taken but not often

    4.9

    Premier Inn Employee, December 2021

  • Best thing

    Everyone gets paid equal - young people get paid the same

    Always available hours

    Easy work

    Worst thing

    Chefs sexually harass the waitresses

    Managers are disrespectful and moan a lot while they do nothing

    Don’t take into employees opinions into consideration

    4.7

    Premier Inn Employee, December 2021

  • Best thing

    Working with guests

    Worst thing

    No communication

    4.6

    Premier Inn Employee, December 2021

  • Best thing

    I love the team and the people I think that’s the only reason I don’t want ark switch job.

    5.5

    Premier Inn Employee, November 2021

  • Best thing

    Customer interactions.

    Worst thing

    Managers are horrible,
    Overworked,
    No one Listens to you,
    Every holiday application gets ignored,
    Shifts can finish at 23:00, but you’ll start again at 6:15am, then they’ll complain if you say you’re tired or need a break,
    You’ll work through your break,
    Managers don’t keep you updated and leave you hanging,
    Not trained properly for different scenarios,
    …I could go on

    1.0

    Premier Inn Employee, October 2021

  • Best thing

    Different everyday 1 day is never the same.

    Worst thing

    Rushing around getting rooms done lack of communication & rules get made up along the way

    3.4

    Premier Inn Employee, September 2021

  • Best thing

    Team work
    I love a challenge

    Worst thing

    The mess the guests leave at weekends

    5.5

    Premier Inn Employee, September 2021

  • Best thing

    My colleagues who I work with
    The amount of hours
    Hourly pay

    8.4

    Premier Inn Employee, August 2021

  • Best thing

    Team work.

    Worst thing

    It's hard work making beds.

    6.0

    Premier Inn Employee, August 2021

  • Best thing

    The pay is good for hourly paid work

    3.0

    Premier Inn Employee, August 2021

  • Best thing

    Meeting different types of people

    Worst thing

    When you did everything but guest are still unhappy

    7.6

    Premier Inn Employee, July 2021

  • Best thing

    Suitable hours can be flexible on various contracts and days.
    Pay per progression can be good.
    Apprenticeship programs if you are interested.
    No pressure to work up the ladder of you dont wish to.
    Holiday entitlement good

    Worst thing

    High target cleaning times
    Rushed breaks when busy
    Very physically demanding
    Can be extremely stressful when busy
    Made to feel awful when calling in sick

    5.5

    Premier Inn Employee, June 2021

  • Best thing

    Perks

    Worst thing

    Could work anytime which doesnt suit me

    2.4

    Premier Inn Employee, June 2021

  • Best thing

    People I work wirh

    Worst thing

    Stressful

    2.4

    Premier Inn Employee, May 2021

  • Best thing

    Doing my receptionist apprenticeship

    Worst thing

    Always getting a warning or put on management watch if im off sick .i have health issues which do not get taken into account

    3.6

    Premier Inn Employee, May 2021

  • Best thing

    Being part of a big company allows you to make connections all around the country. Good opportunities for development.

    Worst thing

    Decisions that are made by people in top level management that are out of touch with what it’s really like to work in the hotels.

    4.6

    Premier Inn Employee, April 2021

  • Best thing

    Meeting new people

    Worst thing

    The late night shifts

    7.1

    Premier Inn Employee, April 2021

  • Best thing

    The team and company

    Worst thing

    Odd hours at times, short staffed

    9.1

    Premier Inn Employee, April 2021

  • Best thing

    Being social

    Worst thing

    Not being treated fairly

    8.0

    Premier Inn Employee, April 2021

  • Best thing

    Working in school hours

    Worst thing

    Site management

    5.5

    Premier Inn Team member, March 2021

  • Best thing

    Freedom to manage the hotel in my own way.

    Worst thing

    Absolutely no holiday cover available for myself or the team

    5.5

    Premier Inn Deputy manager, March 2021

  • Best thing

    Colleagues and the nice guests.

    Worst thing

    Bad ignorant guests

    4.5

    Premier Inn Receptionist, February 2021

  • Best thing

    Most of the people who come and stay

    Worst thing

    Some of my colleagues

    5.5

    Premier Inn Receptionist, January 2021

  • Best thing

    Lovely team

    Worst thing

    The arragant people that stay and trash the room for no reason

    8.2

    Premier Inn Housekeeper, January 2021

  • Best thing

    Meeting guests work colleagues perks

    Worst thing

    Working nights

    8.0

    Premier Inn Night reception, December 2020

  • Best thing

    Allowed to study once I have finished my duties which is good as a student.

    Worst thing

    Working over night

    9.1

    Premier Inn Night Shift, November 2020

  • Best thing

    Team

    Worst thing

    I have to work at Christmas time

    3.4

    Premier Inn Head housekeeping, August 2020

  • Best thing

    Never had holidays turned down aslong as book in advanced.
    Flexible rotas

    Worst thing

    Not enough training supplied to new staff putting strain on everyone else.
    Low pay for what you have to deal with
    Understaffed due to company trying to save on labour.
    Head office full of people who have never worked or run hotels, so have no idea what there doing.

    5.0

    Premier Inn Duty manager, April 2020

  • Worst thing

    Staff shortages and being over loaded with work . Never being able to inform childcare of a finish time in advance .

    1.8

    Premier Inn Housekeeper, March 2020

  • Best thing

    Friends and work colleagues

    Worst thing

    Management and not getting hours

    1.3

    Premier Inn Chief, January 2020

  • Best thing

    Interaction with guests

    Worst thing

    Complaints and unnecessary comments

    4.9

    Premier Inn Receptionist, December 2019

  • Best thing

    My work college

    Worst thing

    Main managers

    6.1

    Premier Inn Room attendant, October 2019