Post Office
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They care about what their frontline employees think and want to be a good employer.
DismissPost Office is a retailer. They sell stamps, and provide financial and parcel delivery services.
postoffice.co.ukPost Office job reviews
Showing 66 reviews
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Best thing
Working with people
Worst thing
People not understanding when things can't be done but I am following government guidelines
Post Office Employee, March 2024
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Best thing
Work Experience in different fields
Worst thing
Unfriendly and rude staff and piers, rude customers, unfair pay, etc.
Post Office Customer advisor, January 2024
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Best thing
Nothing it's awful
Worst thing
The customers
Post Office Sales assistant, July 2023
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Best thing
Work environment
Staff
LocationWorst thing
Not enough hours
Not enough payPost Office Supervisor, June 2023
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Best thing
It’s a nice job not to hard and the boss respects everyone and I’m happy with the team I work with
Worst thing
Asking for more money and I think that’s not gonna happen
Post Office Till operator, May 2023
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Best thing
The best thing is that my job is remote and I can work from home any time any day. My job is permanent and full time, allowing me to get a decent amount of hours done per week.
Worst thing
Having to occasionally visit the office to meet my colleagues face to face. Also, having to work 1 Saturday every 1-2 month.
Post Office Customer service advisor, April 2023
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Best thing
Working from home
Worst thing
Expectations for additional hours to be worked to meet business needs
Post Office Customer assistant, February 2023
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Best thing
The Hours
Worst thing
The customers
Dealing with very complex matters that were are not well prepared forPost Office Clerk, December 2022
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Best thing
The role itself serving customers and running the office and accounting
Worst thing
The pay rate. Unpaid breaks and unpaid sick
Post Office Manager, October 2022
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Best thing
Own boss when on the road
Worst thing
High up management haven't got a clue and change on agreements with executive actions
Post Office Postman, August 2022
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Best thing
Staff are friendly
Worst thing
Work life balance
Post Office Employee, August 2022
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Best thing
Meet new people
Worst thing
Low wage
Post Office Manager, April 2022
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Best thing
Always something different every day
Worst thing
Lone working
Post Office Clerk, March 2022
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Best thing
Friendly people
Worst thing
Not enough training and left on my own one shift a week
Post Office Employee, March 2022
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Best thing
I just go in do and go
Worst thing
Not knowing if I am going to be pulled into the office
Post Office Employee, November 2021
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Best thing
Good team work
A lot of different services provided
Some customers niceWorst thing
Management
Rude customersPost Office Customer service advisor, October 2021
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Best thing
only a short drive to work, being part of the community.
Worst thing
negative customers when all you want is to give them the best service
Post Office Counter assistant, October 2021
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Best thing
Serving the public making someone's day
Worst thing
24/7 never clock off
Post Office Employee, September 2021
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Best thing
Nice colleagues, nice job,nice customers.
Worst thing
Nothing really, maybe I could lie in if I wasn't working 😄
Post Office Employee, September 2021
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Best thing
Meeting people
Worst thing
Too much to do and not enough staff!
Post Office Clerk, September 2021
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Best thing
Meeting new people
Worst thing
No break at all
Post Office Clerk, August 2021
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Best thing
Having knowledge to help customers
Worst thing
Customers telling you how to do your job
Post Office Employee, July 2021
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Best thing
Customers
Worst thing
Self employed on minimum wage
Post Office Employee, July 2021
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Best thing
Good team
Close to home
Some nice customersWorst thing
pressure and targets
Hard selling
No trust in managementPost Office Customer service advisor, June 2021
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Best thing
outdoors, meeting people
Worst thing
bad weather, bulk postings, elections, christmas
Post Office Postman, June 2021
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Best thing
The staff and friends
Worst thing
The shifts
Post Office Employee, May 2021
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Best thing
I get on well with my colleagues and enjoy helping our customers
Worst thing
Our branch is not given the hours we need to run effectively over busy periods. Eg xmas
Post Office Employee, May 2021
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Best thing
Meeting the local community when delivering door-to-door.
Worst thing
Delivering post through dirty doors and grotty post boxes
Post Office Postman, May 2021
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Best thing
Job satisfaction
Worst thing
Ever changing products, high amounts of money, stressful
Post Office Assistant manager, April 2021
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Best thing
My loyal customers that I’ve known for 18 years are like my family
Worst thing
Not enough pay for the things I do no respect to busy & not enough staff made to feel guilty for taking my holidays no bonuses or incentives
Post Office Employee, April 2021
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Best thing
The hours and holiday's are good.
Worst thing
The customer's.
Post Office Employee, April 2021
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Best thing
Finish early
Worst thing
12 miles walk a day
Post Office Postman, April 2021
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Best thing
The loyal customers
Worst thing
Low pay,pressure
Post Office Counter assistant, April 2021
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Best thing
Co worker
Worst thing
Lack of space and no proper breaks on a 10 hour shift
Post Office Counter assistant, April 2021
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Best thing
The lads I work with
Worst thing
The long hours
Post Office Employee, April 2021
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Best thing
The customer journey always has to be paramount
Worst thing
Horrible customers
Post Office Manager, March 2021
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Best thing
Meeting new people
Worst thing
Not enough support
Post Office Deputy manager, March 2021
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Best thing
Very busy, varied tasks. Easy to get on with others.
Worst thing
Not enough staff cover
Post Office Shop assistant, March 2021
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Best thing
Helping long term customers with their needs.
Worst thing
Can be very busy at times, and no coverage for leave at the moment.
Post Office Manager, March 2021
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Best thing
It’s pays ok. Plenty of leave
Worst thing
Just a number
Post Office Administrator, February 2021
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Best thing
The colleagues and no Sunday work
Worst thing
No progression
Too many silly rules
Not up to date with technologyPost Office Customer advisor, February 2021
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Best thing
Meeting customers
Worst thing
Rude and late customers
Post Office Postmaster, February 2021
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Worst thing
Feeling uncomfortable and like a lower class person
Post Office Assistant, February 2021
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Best thing
The employees are all friendly and so is the boss.
Customers are sometimes nice .Worst thing
Don’t get paid for breaks
Post Office Sales assistant/cashier, January 2021
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Best thing
Good pay,pleasant job helping customers
Worst thing
Insecurity
Post Office Employee, January 2021
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Best thing
My colleagues
Worst thing
Very long days
Post Office Post office assistant, January 2021
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Best thing
I'm good at it
Worst thing
Lots of responsibility for the pay
Post Office Counter clerk, January 2021
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Best thing
It's easy, you just have to wake up early and collect the papers for your designated round then work for roughly an hour a day and the rounds are usually fit to where you live
Worst thing
When the papers do not come and you have to wait for them but that is not your fault or the post offices fault it is the newspaper company's fault.
Post Office Paper round, January 2021
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Best thing
Fresh air and meeting people
Worst thing
Weekend work
Post Office Delivery driver, January 2021
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Best thing
Flexible shifts
Good team environmentWorst thing
On your feet all day
Post Office Mail sorter, January 2021