What it’s like working at Plumbase

5 employees told us the worst thing about this employer…

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Bad
  • Head office doesn’t understand the frontline

    Do people think Plumbase head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful to work at Plumbase?

    People feel stressed here

    How we know this

    100% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks aren’t paid

    Do workers at Plumbase get paid breaks?

    No. People don’t get paid breaks

    How we know this

    100% of people say they don’t get paid breaks

    Based on information from 5 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • No career progression

    Are people given support to progress at Plumbase?

    People aren’t given support to progress here

    How we know this

    In the last year, 80% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t get proper breaks

    Do people at Plumbase get proper breaks?

    People don’t get proper breaks

    How we know this

    80% of people report that they don’t get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t get sick pay

    Does Plumbase pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    80% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Uninformed about head office

    Do workers feel well informed about how Plumbase is doing?

    People don’t feel well informed about how the company is doing

    How we know this

    80% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Not great
  • People are paid below market rates

    Does Plumbase pay market rates?

    Most people are not paid market rates

    How we know this

    60% of people are paid below the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t recommend their team

    Do people at Plumbase recommend working with their team?

    Only some people recommend working with their team

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Unsafe workplace

    Do people think Plumbase is a safe place to work?

    Most people think their workplace is unsafe

    How we know this

    60% of people report that their workplace isn’t safe

    Based on information from 5 job reviews

    Why this matters

    No-one should be worried about their safety at work.

  • Managers aren’t respectful

    Do people at Plumbase feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    60% of people say they’re not treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Good
  • Easy to book holiday

    How easy is it to book a holiday at Plumbase?

    Most people find it easy to book holidays

    How we know this

    60% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Enough training

    Do people get enough training when they start at Plumbase?

    Most people get enough training when they start

    How we know this

    60% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Plumbase Q+A

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How Plumbase ranks

Plumbase ranks 32nd to work for in diy and builders merchants

  1. 30 Cef
    4.7
  2. 31 Rexel
    4.5
  3. 32 Plumbase
    3.1

Plumbase job reviews

  • Best thing

    Not working weekends

    Worst thing

    Travel to work

    4.0

    Employee, July 2021

About

Plumbase is a plumbing merchant. They specialise in plumbing and heating products, along with boiler spares.

plumbase.co.uk

Handy to know

How are people paid?

20%
by the hour
80%
an annual salary

Based on 5 employees

Thinking of working at Plumbase?

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