5.0

Pizza Express

Waiter at Pizza Express

People in this role may also be known as waiters and waitresses or waitress.

20 workers in this role at Pizza Express have taken the survey.

How much does Pizza Express pay waiters?

Waiter at Pizza Express
£6.55–8.91
Typical range
£4.60–9.00

Waiter employees at Pizza Express are typically paid £6.55–8.91 an hour, based on data from 20 employees.

Compare pay rates at Pizza Express

What is management like for waiter employees at Pizza Express?

78 people shared what they think about this job…

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Good
  • Head office understands the frontline

    Do waiters think Pizza Express head office understands what's happening where they work?

    Most people think head office understands what’s happening where they work

    How we know this

    59% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 17 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do waiters at Pizza Express feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    82% of people say they’re treated with respect by their managers

    Based on information from 11 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    As KP jobs go, it's about as good as they get, the pay is only NLW, but you get a meal every 4 hours and my manager is great and my team is nice.

    Training is paid as well.

    We do feel a little rushed on time and slightly understaffed, but that's hospitality for you, definitely better than most other hospitality places.

    Worst thing

    Close.
    Closing sucks, it's a big rush and right at the end of the day after a long shift.

    I'm getting better at it, but definitely my least favourite part.

    7.8

    Employee, June 2021

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What are the hours like for waiter employees at Pizza Express?

78 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do waiters get of their shift pattern at Pizza Express?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 90% report getting one week notice or less
    • 10% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 20 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do waiters work the same number they are contracted for at Pizza Express?

    Only some people work the same number of hours they’re contracted for

    How we know this

    72% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 18 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Good
  • Easy to take sick leave

    How easy is it for waiters to take sick leave at Pizza Express?

    Most people find it easy to take sick leave

    How we know this

    67% of people report that it’s easy to take time off if they are sick

    Based on information from 6 job reviews

  • Good choice of shifts

    Do waiters at Pizza Express get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    68% report that their manager gives them enough choice over which shifts they work

    Based on information from 19 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Pizza Express managers change waiters shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    55% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 20 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t worry about getting enough hours

    Do waiters at Pizza Express worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    70% of people report they don’t worry about getting enough hours

    Based on information from 20 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How easy is it for waiters to book a holiday at Pizza Express?

    People find it easy to book holidays

    How we know this

    76% of people report it’s easy to book holidays

    Based on information from 17 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    Do waiters at Pizza Express get proper breaks?

    People get proper breaks

    How we know this

    77% of people report that they get to take proper breaks

    Based on information from 13 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do waiters at Pizza Express do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    92% of people report that they don’t do extra unpaid work

    Based on information from 13 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Here’s a recent review that mentions hours:

  • Best thing

    Staff discount, flexible hours

    Worst thing

    Not appreciated for the hard work you do

    3.8

    Employee, December 2021

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What is career progression like for waiters at Pizza Express?

78 people shared what they think about this job…

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Good
  • Opportunities to progress

    Are waiters given support to progress at Pizza Express?

    Most people are given support to progress here

    How we know this

    In the last year, 53% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 17 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do waiters get enough training when they start at Pizza Express?

    People get enough training when they start

    How we know this

    79% of people report they got enough training when they started working here

    Based on information from 19 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from waiters at Pizza Express

5 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Can make good cash tips

    Worst thing

    Unpaid breaks, 50% deduction of credit card tips. Terrible hours. Minimum wage with ridiculous expectations within job role

    2.9

    Employee, May 2021

  • Best thing

    Tips, family like team. Rewarding work.

    Worst thing

    Karens.

    7.5

    Waiter, March 2021

  • Best thing

    overtime, free food

    Worst thing

    very busy, low pay

    4.8

    Waitress, January 2021

  • Best thing

    It's an amazing place to work, fun, learn alot great friends and training

    Worst thing

    That one day I'll leave for uni

    9.0

    Customer assistant, January 2021

  • Best thing

    My team members

    Worst thing

    Everything else. Company only cares about figures and not staff or customers.

    2.3

    Waiter, December 2019

Latest vacancies for waiters at Pizza Express

See all Pizza Express waiter jobs

How Pizza Express ranks

Pizza Express ranks joint 9th to work for in waiter or waitress employers

  1. 9= Miller & Carter Steakhouse
    5.0
  2. 9= Pizza Express
    5.0
  3. 9= Prezzo
    5.0