Pizza Express

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Pizza Express is restaurant chain. They serve Italian food and their speciality is pizza.

pizzaexpress.com

Pizza Express job reviews

Showing 61 reviews

  • Best thing

    Free food on shift
    50% off everything
    Friendly staff
    Very flexible shifts

    Worst thing

    Stressful when understaffed

    7.4

    Pizza Express Waitress, January 2023

  • Best thing

    Supporting colleges

    Worst thing

    Customers staying late as I finish when everything is done/cleaned

    7.0

    Pizza Express Cleaner, January 2023

  • Best thing

    Nee experiences

    Worst thing

    Long hours and no paid travailing

    7.0

    Pizza Express Employee, December 2022

  • Best thing

    The food

    Worst thing

    The unreliability of team, the lack of pay, the lack of opportunities to progress within my store, the unpaid breaks and the rota is awful

    1.1

    Pizza Express Chef, December 2022

  • Best thing

    The people

    Worst thing

    Overworked, unfair shift patterns, poorly organised shifts, lack of sympathy from managers, understaffed all the time, poorly trained staff, the list goes on ….

    2.3

    Pizza Express Shift manager, December 2022

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  • Best thing

    The work mates

    Worst thing

    The manger

    2.4

    Pizza Express Employee, November 2022

  • Best thing

    Good friends made for life

    Worst thing

    Lack of support from management when needed

    1.9

    Pizza Express Shift manager, October 2022

  • Best thing

    Helping the customers

    Worst thing

    The pay isn’t the best and I find it worrying when I Finnish late at night

    6.6

    Pizza Express Waitress, October 2022

  • Best thing

    free food

    Worst thing

    rude managers and horrible customers

    4.3

    Pizza Express Waitress, September 2022

  • Best thing

    Never bored as its normally busy, once you get to know people they become like family

    Worst thing

    Being 1 of 2 trained chefs it's very tiring closing everyday, current general manager increases stress, disrespectful at times

    4.5

    Pizza Express Employee, September 2022

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  • Best thing

    The team that I work with us the best part of the job

    Worst thing

    The constant stress and lack of resources and communication, i.e always running out of food

    1.0

    Pizza Express Chef, August 2022

  • Best thing

    The coworkers are so friendly and you learn easily from people.

    Worst thing

    Rude customers, you can get tangled up easily (making deserts along with drinks)

    7.1

    Pizza Express Waitress, August 2022

  • Best thing

    Free food and working with some good people

    Worst thing

    The manager, rotas, stressful

    1.9

    Pizza Express Chef, August 2022

  • Best thing

    My co workers are amazing, helpful and friendly. There is a real sense of team. I also enjoy the interaction I have with customers.

    Worst thing

    Having to juggle many roles at once, like making drinks for customers, taking orders, cleaning tables, making desserts for customers and taking payments all at once !

    8.0

    Pizza Express waitress, August 2022

  • Best thing

    discount, friends you make

    Worst thing

    manager not respecting you

    6.0

    Pizza Express Waitress, July 2022

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  • Best thing

    The team

    Worst thing

    Some managers aren't too good

    8.0

    Pizza Express Front of house, July 2022

  • Best thing

    The people is like family
    Training & incentives

    Worst thing

    Labour cutting from the hierarchy
    Closing down processes when understaffed

    4.2

    Pizza Express Chef, July 2022

  • Best thing

    good hours
    ok pay

    Worst thing

    managers are rude
    staff are disrespectful

    1.4

    Pizza Express Bartender, July 2022

  • Best thing

    Cooking is enjoyable
    Friendly Environment
    Staff Discount
    Staff / Free Food

    Worst thing

    Team are hardly a team at all. A lot of rumour spreading, slander etc.

    People who are lower than the store manager taking control of things that should be the manager's decision.

    Favouritism.

    No consistency in shifts.

    2.8

    Pizza Express Employee, July 2022

  • Best thing

    Genuinely good company to work for, the food, discount and overall more liberal approach to service is fun

    Worst thing

    Individual team members or managers can be annoying but that is to be expected. Head office is very disconnected and is evident that they care little about their employees

    6.7

    Pizza Express Waiter waitress, June 2022

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  • Best thing

    Easy to get to, good team to work with

    Worst thing

    Stress, passive aggressive managers

    4.1

    Pizza Express Assistant manager, June 2022

  • Best thing

    £10 a hour at 17, 50% discount, able to change shifts easily, managers are lovely, other staff are nice. Paid overtime, paid break, paid holiday.

    Worst thing

    Stressful when working, heavy workload on busy days, no sick pay

    9.3

    Pizza Express Employee, June 2022

  • Best thing

    easy to do

    Worst thing

    unreasonable hours

    5.5

    Pizza Express Team member, May 2022

  • Best thing

    Free food on shift

    Worst thing

    Left to do everything.
    Paid the same as people who do nothing.
    Not enough breaks.
    Too many hours.
    Disrespect from co-workers and managers : including insults.
    Do not take into account I am in full education.

    1.1

    Pizza Express Employee, May 2022

  • Best thing

    Get on with every one I work with in general and have met some amazing people, Busy most of the time so time flysheet and tips can be good,

    > Busy 90% of the time so never
    Really get bored & time flys
    > Tips can be good
    > I get on great with all of my
    Co-workers (Feels like a Family unit)
    > Generally quite relaxed attitude
    with most things if you do your job
    things

    Worst thing

    > Short notice on Rotas
    > Differing levels of job pride

    1.7

    Pizza Express Employee, May 2022

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  • Best thing

    Lovely Managers
    Staff all get along very well
    Managers encourage development in career

    Worst thing

    May have to work extra hours however its paid

    Super busy

    8.0

    Pizza Express Waitress, May 2022

  • Best thing

    The team
    The regular customers
    Building of confidence

    Worst thing

    Staff not being in
    Rude customers

    5.5

    Pizza Express Waitress, April 2022

  • Best thing

    50%staff discount

    Worst thing

    - Management is a joke
    - staff mess around and talk too much they even vape in potwash!
    - bullying in a work place
    - no help if busy

    1.0

    Pizza Express Cleaner, March 2022

  • Best thing

    Discount
    People you work with
    Tips

    Worst thing

    Management are unaware of how bad they are - set unreal expectations of you but never drive changes themselves.

    7.1

    Pizza Express Waitress, March 2022

  • Best thing

    The staff are amazing they’re like family. Everyone is kind, funny and very welcoming. You get awesome tips if you’re attentive and friendly to customers.

    Worst thing

    Saturday lunch rush :)

    7.8

    Pizza Express Waitress, March 2022

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  • Best thing

    Friendly team
    Good food
    Hands on

    Worst thing

    Can be stressful
    Busy

    8.5

    Pizza Express Employee, February 2022

  • Best thing

    Staff discount, free food on shift, the mangers, the pay

    Worst thing

    Stressful customers, understaffed, long hours

    6.6

    Pizza Express Waitress, February 2022

  • Best thing

    The team spirit

    Worst thing

    No consideration for first time parents

    2.0

    Pizza Express Cleaner, February 2022

  • Best thing

    Coworkers are chill and easy to get on with

    Worst thing

    It gets hot

    9.2

    Pizza Express Chef, January 2022

  • Best thing

    the customers and the friends i’ve made there

    Worst thing

    sexual harassment

    1.1

    Pizza Express Front of house, January 2022

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  • Best thing

    The team
    Customers
    Transferable skills

    Worst thing

    Stress
    No respect from managers
    Often understaffed which can be detrimental to completing tasks and customers feeling satisfied
    Only recieve 50% of card tips plus tax

    3.9

    Pizza Express Waiter waitress, January 2022

  • Best thing

    Getting to talk to all the costumers
    The discount

    Worst thing

    Some people are cliquey
    The STRESSSS!!!
    Underpaid for everything we have to do

    2.3

    Pizza Express Waitress, December 2021

  • Best thing

    the people and getting to keep tips

    Worst thing

    hours and being asked to stay longer

    3.5

    Pizza Express Front of house, December 2021

  • Best thing

    Discount, other staff members, free food

    Worst thing

    Not provided with equipment like gloves for washing, scary managers

    4.5

    Pizza Express Kitchen assistant, December 2021

  • Best thing

    Discount, keep all cash tips.

    Worst thing

    Minimum wage

    7.3

    Pizza Express Waitress, December 2021

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  • Best thing

    The team and the people

    Worst thing

    Managers
    Little breaks for long shifts
    Working 11 hours for a week straight
    Card gratuity split
    Stress

    2.1

    Pizza Express Waiter, December 2021

  • Best thing

    free food, good pay for age, nice people

    Worst thing

    unachievable daily standards

    6.7

    Pizza Express Chef, December 2021

  • Best thing

    staff members that stay are normally great and easy to develop friendships

    Worst thing

    management don’t coordinate and staff turn over is immense

    3.2

    Pizza Express Waiter, December 2021

  • Best thing

    Free food

    Worst thing

    Stressful
    Long shifts

    1.7

    Pizza Express Waitress, December 2021

  • Worst thing

    long shifts and rushes but it’s manageable

    8.6

    Pizza Express Employee, December 2021

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  • Best thing

    I would say the people that you meet and getting to eat for free

    Worst thing

    A complete lack of care from management on changing your rota without asking sometimes the restaurant is too busy to even take a break, the work is very stressful and the complete random hours some weeks I am 38 hours and some I can be nearer to 70

    1.8

    Pizza Express Employee, December 2021

  • Best thing

    Staff discount, flexible hours

    Worst thing

    Not appreciated for the hard work you do

    2.8

    Pizza Express Employee, December 2021

  • Best thing

    Free meal

    Worst thing

    Too many hours

    1.3

    Pizza Express General manager, November 2021

  • Best thing

    Making pizzas

    Worst thing

    You have to learn all the ingredients especially during every season they bring out new recipes and ingredients so it could be hard to manage for students. Poor training management and performance of employees.

    1.1

    Pizza Express Employee, October 2021

  • Best thing

    Colleagues

    Worst thing

    Hours, pay & lack of support

    4.2

    Pizza Express Restaurant manager, August 2021