Pizza Express

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Pizza Express is restaurant chain. They serve Italian food and their speciality is pizza.

pizzaexpress.com

Pizza Express job reviews

Showing 107 reviews

  • Best thing

    The people I work with

    Worst thing

    Low pay high stress nothing gets fixed in a right time frame meany problems with head office not understanding

    5.0

    Pizza Express Employee, January 2025

  • Best thing

    Free food

    Worst thing

    Head office , managers overstep authority

    2.3

    Pizza Express Cook, January 2025

  • Best thing

    Paid day

    Worst thing

    Rude Costumers, nit enough staff when us busy

    7.3

    Pizza Express Waitress, December 2024

  • Best thing

    the nice and friendly staff

    Worst thing

    smell of grease

    9.8

    Pizza Express Waiter, November 2024

  • Best thing

    Is being able to chat to customers that are friends and have children or work in hospitality themselves as I feel like I can get away from the stress of it all with having a friendly conversation with the customers

    Worst thing

    My manager always feeling I’m the reason to blame when something goes wrong when it’s way out of my hands that I had no control over and the way some of the staff talk down to me as well makes going there so much more less enjoyable

    2.3

    Pizza Express Waitress, November 2024

  • Best thing

    Some people I work with

    Worst thing

    Talking to people
    Some people that work there

    7.6

    Pizza Express Runner, October 2024

  • Best thing

    food is decent

    Worst thing

    no progression. company alienates their surah

    1.5

    Pizza Express Server, September 2024

  • Best thing

    Good staff and good service tips
    Good staff discounts and free food

    Worst thing

    Stressful working environment and the customers

    8.5

    Pizza Express Front of house staff, September 2024

  • Best thing

    The people

    Worst thing

    The pay
    The cutting of hours
    Head office

    5.5

    Pizza Express Waitress, August 2024

  • Best thing

    Pay is decent enough for now once tips are factored in. However this may change with Fair Tipping Act introduced by government

    Worst thing

    Labour is too tight now compared with a couple of years ago. If labour is cut any further it will most likely be unsustainable

    6.0

    Pizza Express Server, August 2024

  • Best thing

    I get to eat at work, and I can easily book holidays

    Worst thing

    I need to do more than I am asked. Managers always ask for more. Managers create unrealistic rotas where we are always understaffed. My work colleagues are lazy.

    2.5

    Pizza Express Pizzaiolo, August 2024

  • Best thing

    Team, customers and place

    Worst thing

    Labour policy and profit management

    7.6

    Pizza Express Shift manager, August 2024

  • Best thing

    Free food
    50% off
    Nice team

    Worst thing

    Not enough notice when working
    Staff get called off shifts
    Head office have no clue what it's like in restaurant.
    Pretend and push "we are a family". Whilst cutting people's hours

    4.7

    Pizza Express Pizzaiolo Trainer, May 2024

  • Best thing

    The people are either really good or a complete disaster

    Worst thing

    Hours, expected to work on minimum people and comply with Pizza Express' ridiculous trial ideas that they're never properly prepared for and just trials to maximise money with no thought to employee welfare. Progression is non-existent and they'd rather hire externally which is normally a complete disaster.

    2.8

    Pizza Express Pizzaiolo, May 2024

  • Best thing

    The people and food

    Worst thing

    Arguments
    Bad customers
    Long hours

    3.7

    Pizza Express Waitress, May 2024

  • Best thing

    Talking to customers, tips/ service charge

    Worst thing

    Some customers are really annoying, on your feet a lot

    8.2

    Pizza Express Waiter, March 2024

  • Worst thing

    Unpaid hours, awful salary / hourly pay severely understaffed

    1.1

    Pizza Express Deputy General Manager, February 2024

  • Best thing

    The team

    Worst thing

    The pay and customers

    3.9

    Pizza Express Waitress, February 2024

  • Best thing

    There is good managers

    Worst thing

    We don’t work as a team and everyone does whatever they want

    4.6

    Pizza Express Food Runner, February 2024

  • Best thing

    Working with my team, friendly environment

    Worst thing

    How busy it gets on takeaway

    8.0

    Pizza Express Runner, January 2024

  • Best thing

    Free food on shifts longer than 4hrs
    50% off

    Worst thing

    The customers
    Manager lectured me over little mistakes
    The way I get treated by most of my team and my manager
    Notice of shifts
    Not enough training
    Was never given a lot of notice for shifts

    2.3

    Pizza Express Runner, January 2024

  • Best thing

    Fun team, good free food, safe.

    Worst thing

    Anyone above restaurant managers do not care about what is happening within the restaurants.

    5.5

    Pizza Express Runner, December 2023

  • Best thing

    Free food

    Worst thing

    Hours, pay, company has changed over the years and focuses more on discounts than employees

    1.2

    Pizza Express Chef, November 2023

  • Best thing

    Having a good team on

    Worst thing

    Understaffed
    Stressful shifts
    No thanks

    1.2

    Pizza Express Head chef, November 2023

  • Best thing

    Free meals on shift

    Worst thing

    Bad pay long hours

    1.4

    Pizza Express Kitchen porter, November 2023

  • Best thing

    Doing what i want to do not having to communicate if i dont want to most of the time

    Worst thing

    Not much just want to get paid a bit more and theres a lot of shady stuff happening aswell

    2.8

    Pizza Express Runner, November 2023

  • Best thing

    Benefits of being employed by the company such as discounts, free food.

    Worst thing

    High Stress, Low Pay, Low hours for runners and no tips. Treated like below all other staff

    2.1

    Pizza Express Runner, November 2023

  • Best thing

    Free food

    Worst thing

    Long hours no life

    2.6

    Pizza Express Pizzaiolo, August 2023

  • Best thing

    Free stuff

    Worst thing

    Horrible hours, understaffed, overworked, huge amounts of stress, was on the rota for 40+ hours when taken on as part time.

    3.0

    Pizza Express Waitress, August 2023

  • Best thing

    The team I work work

    Worst thing

    The stress it brings me

    5.0

    Pizza Express Assistant manager, August 2023

  • Worst thing

    Not appreciated
    how busy it gets without asking chefs if they’re able to cope
    the pay
    Manager doesn’t care about staff
    Not enough staff on busy shifts

    1.0

    Pizza Express Chef, July 2023

  • Best thing

    The friends that I have made from working there

    Worst thing

    The massive cuts in hours, I asked for more shifts and got less

    2.4

    Pizza Express Pizzaiolo, July 2023

  • Best thing

    Having a laugh with nice colleagues

    Worst thing

    Staff always not turning up for their shift

    2.3

    Pizza Express Deputy manager, July 2023

  • Best thing

    Co workers not managers

    Worst thing

    Management and above and not fair pay or tip share

    2.6

    Pizza Express Chef, June 2023

  • Best thing

    The people

    Worst thing

    The pay and the hours

    6.0

    Pizza Express Waiter, May 2023

  • Best thing

    Some of the team friendly

    Worst thing

    Is how the head chef treat the traine chef

    5.5

    Pizza Express Chef, May 2023

  • Best thing

    Flexibility
    The other waiters

    Worst thing

    Pay is put at risk- if you don't get enough sales and reviews your hours get cut. Very distressing as we are paid hourly so if you don't get reviews you may not be able to afford rent! An atrocious business terribly and upper management are horrific and do not care about their staff. They treat you like robots and expect the world out of you despite offering no respect and the lowest pay that is legally allowed! Do not work here it will be the worst decision you ever make.

    1.2

    Pizza Express Waitress, May 2023

  • Best thing

    The customers and free food

    Worst thing

    Everything - the staff, the responsibilities and the pay

    1.7

    Pizza Express Waitress, April 2023

  • Best thing

    Good atmosphere, plenty of hours, keeps you busy

    Worst thing

    Rotas less than a week in advance, customers are vile!!! Tips aren't as good as you hope

    4.7

    Pizza Express Waiter, April 2023

  • Best thing

    Free pizza

    Worst thing

    Manager had a sort of god-complex and constantly threatens me with job loss for small mistakes. Unhealthy work environment and underpaid

    1.0

    Pizza Express Waiter, April 2023

  • Best thing

    Free food

    Worst thing

    Long hours shifts, no breaks

    1.8

    Pizza Express Deputy manager, March 2023

  • Best thing

    The people I work with are all amazing in their own way. We are a massive family.

    Worst thing

    The stress both physical and mental is a lot. Busy rush hour periods can be hectic and leaves you drained

    6.4

    Pizza Express Chef, March 2023

  • Best thing

    great team, great perks, really fair tips so as a waiter you get much more than your normal pay (unless you’re bad at your job). also in our restaurant we have cleaners so no scrubbing toilets

    Worst thing

    bad customers

    8.4

    Pizza Express Waitress, February 2023

  • Best thing

    The people can be lovely and have supported me all the way through

    Worst thing

    However with that being said it is a toxic workplace and head office don’t care about the safety of their staff. The managers are truly disrespectful even more so to younger members of staff.

    1.4

    Pizza Express Employee, February 2023

  • Best thing

    free food, service charges to the wages

    Worst thing

    poor training, no accountability, poor pay and long hours but you wouldn't give break even if you were to work 8 hours

    1.6

    Pizza Express Head Waiter, February 2023

  • Best thing

    Co workers

    Worst thing

    Out of touch management and head office

    1.9

    Pizza Express Pizzaiolo, February 2023

  • Best thing

    Free food on shift
    50% off everything
    Friendly staff
    Very flexible shifts

    Worst thing

    Stressful when understaffed

    7.4

    Pizza Express Waitress, January 2023

  • Best thing

    Supporting colleges

    Worst thing

    Customers staying late as I finish when everything is done/cleaned

    7.0

    Pizza Express Cleaner, January 2023

  • Best thing

    Nee experiences

    Worst thing

    Long hours and no paid travailing

    7.0

    Pizza Express Trainee, December 2022

  • Best thing

    The food

    Worst thing

    The unreliability of team, the lack of pay, the lack of opportunities to progress within my store, the unpaid breaks and the rota is awful

    1.1

    Pizza Express Chef, December 2022