Pizza Express

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Pizza Express is restaurant chain. They serve Italian food and their speciality is pizza.

pizzaexpress.com

Pizza Express job reviews

Showing 92 reviews

  • Best thing

    Talking to customers, tips/ service charge

    Worst thing

    Some customers are really annoying, on your feet a lot

    8.2

    Pizza Express Waiter, March 2024

  • Worst thing

    Unpaid hours, awful salary / hourly pay severely understaffed

    1.1

    Pizza Express Employee, February 2024

  • Best thing

    The team

    Worst thing

    The pay and customers

    3.9

    Pizza Express Waitress, February 2024

  • Best thing

    There is good managers

    Worst thing

    We don’t work as a team and everyone does whatever they want

    4.6

    Pizza Express Employee, February 2024

  • Best thing

    Working with my team, friendly environment

    Worst thing

    How busy it gets on takeaway

    8.0

    Pizza Express Runner, January 2024

  • Best thing

    Free food on shifts longer than 4hrs
    50% off

    Worst thing

    The customers
    Manager lectured me over little mistakes
    The way I get treated by most of my team and my manager
    Notice of shifts
    Not enough training
    Was never given a lot of notice for shifts

    2.3

    Pizza Express Runner, January 2024

  • Best thing

    Fun team, good free food, safe.

    Worst thing

    Anyone above restaurant managers do not care about what is happening within the restaurants.

    5.5

    Pizza Express Runner, December 2023

  • Best thing

    Free food

    Worst thing

    Hours, pay, company has changed over the years and focuses more on discounts than employees

    1.2

    Pizza Express Chef, November 2023

  • Best thing

    Having a good team on

    Worst thing

    Understaffed
    Stressful shifts
    No thanks

    1.2

    Pizza Express Head chef, November 2023

  • Best thing

    Free meals on shift

    Worst thing

    Bad pay long hours

    1.4

    Pizza Express Kitchen porter, November 2023

  • Best thing

    Doing what i want to do not having to communicate if i dont want to most of the time

    Worst thing

    Not much just want to get paid a bit more and theres a lot of shady stuff happening aswell

    2.8

    Pizza Express Runner, November 2023

  • Best thing

    Benefits of being employed by the company such as discounts, free food.

    Worst thing

    High Stress, Low Pay, Low hours for runners and no tips. Treated like below all other staff

    2.1

    Pizza Express Runner, November 2023

  • Best thing

    Free food

    Worst thing

    Long hours no life

    2.6

    Pizza Express Pizzaiolo, August 2023

  • Best thing

    Free stuff

    Worst thing

    Horrible hours, understaffed, overworked, huge amounts of stress, was on the rota for 40+ hours when taken on as part time.

    3.0

    Pizza Express Waitress, August 2023

  • Best thing

    The team I work work

    Worst thing

    The stress it brings me

    5.0

    Pizza Express Assistant manager, August 2023

  • Worst thing

    Not appreciated
    how busy it gets without asking chefs if they’re able to cope
    the pay
    Manager doesn’t care about staff
    Not enough staff on busy shifts

    1.0

    Pizza Express Chef, July 2023

  • Best thing

    The friends that I have made from working there

    Worst thing

    The massive cuts in hours, I asked for more shifts and got less

    2.4

    Pizza Express Pizzaiolo, July 2023

  • Best thing

    Having a laugh with nice colleagues

    Worst thing

    Staff always not turning up for their shift

    2.3

    Pizza Express Deputy manager, July 2023

  • Best thing

    Co workers not managers

    Worst thing

    Management and above and not fair pay or tip share

    2.6

    Pizza Express Chef, June 2023

  • Best thing

    The people

    Worst thing

    The pay and the hours

    6.0

    Pizza Express Waiter, May 2023

  • Best thing

    Some of the team friendly

    Worst thing

    Is how the head chef treat the traine chef

    5.5

    Pizza Express Chef, May 2023

  • Best thing

    Flexibility
    The other waiters

    Worst thing

    Pay is put at risk- if you don't get enough sales and reviews your hours get cut. Very distressing as we are paid hourly so if you don't get reviews you may not be able to afford rent! An atrocious business terribly and upper management are horrific and do not care about their staff. They treat you like robots and expect the world out of you despite offering no respect and the lowest pay that is legally allowed! Do not work here it will be the worst decision you ever make.

    1.2

    Pizza Express Waitress, May 2023

  • Best thing

    The customers and free food

    Worst thing

    Everything - the staff, the responsibilities and the pay

    1.7

    Pizza Express Waitress, April 2023

  • Best thing

    Good atmosphere, plenty of hours, keeps you busy

    Worst thing

    Rotas less than a week in advance, customers are vile!!! Tips aren't as good as you hope

    4.7

    Pizza Express Waiter, April 2023

  • Best thing

    Free pizza

    Worst thing

    Manager had a sort of god-complex and constantly threatens me with job loss for small mistakes. Unhealthy work environment and underpaid

    1.0

    Pizza Express Waiter, April 2023

  • Best thing

    Free food

    Worst thing

    Long hours shifts, no breaks

    1.8

    Pizza Express Deputy manager, March 2023

  • Best thing

    The people I work with are all amazing in their own way. We are a massive family.

    Worst thing

    The stress both physical and mental is a lot. Busy rush hour periods can be hectic and leaves you drained

    6.4

    Pizza Express Chef, March 2023

  • Best thing

    great team, great perks, really fair tips so as a waiter you get much more than your normal pay (unless you’re bad at your job). also in our restaurant we have cleaners so no scrubbing toilets

    Worst thing

    bad customers

    8.4

    Pizza Express Waitress, February 2023

  • Best thing

    The people can be lovely and have supported me all the way through

    Worst thing

    However with that being said it is a toxic workplace and head office don’t care about the safety of their staff. The managers are truly disrespectful even more so to younger members of staff.

    1.4

    Pizza Express Employee, February 2023

  • Best thing

    free food, service charges to the wages

    Worst thing

    poor training, no accountability, poor pay and long hours but you wouldn't give break even if you were to work 8 hours

    1.6

    Pizza Express Employee, February 2023

  • Best thing

    Co workers

    Worst thing

    Out of touch management and head office

    1.9

    Pizza Express Employee, February 2023

  • Best thing

    Free food on shift
    50% off everything
    Friendly staff
    Very flexible shifts

    Worst thing

    Stressful when understaffed

    7.4

    Pizza Express Waitress, January 2023

  • Best thing

    Supporting colleges

    Worst thing

    Customers staying late as I finish when everything is done/cleaned

    7.0

    Pizza Express Cleaner, January 2023

  • Best thing

    Nee experiences

    Worst thing

    Long hours and no paid travailing

    7.0

    Pizza Express Employee, December 2022

  • Best thing

    The food

    Worst thing

    The unreliability of team, the lack of pay, the lack of opportunities to progress within my store, the unpaid breaks and the rota is awful

    1.1

    Pizza Express Chef, December 2022

  • Best thing

    The people

    Worst thing

    Overworked, unfair shift patterns, poorly organised shifts, lack of sympathy from managers, understaffed all the time, poorly trained staff, the list goes on ….

    2.3

    Pizza Express Shift manager, December 2022

  • Best thing

    The work mates

    Worst thing

    The manger

    2.4

    Pizza Express Employee, November 2022

  • Best thing

    Good friends made for life

    Worst thing

    Lack of support from management when needed

    1.9

    Pizza Express Shift manager, October 2022

  • Best thing

    Helping the customers

    Worst thing

    The pay isn’t the best and I find it worrying when I Finnish late at night

    6.6

    Pizza Express Waitress, October 2022

  • Best thing

    free food

    Worst thing

    rude managers and horrible customers

    4.3

    Pizza Express Waitress, September 2022

  • Best thing

    Never bored as its normally busy, once you get to know people they become like family

    Worst thing

    Being 1 of 2 trained chefs it's very tiring closing everyday, current general manager increases stress, disrespectful at times

    4.5

    Pizza Express Employee, September 2022

  • Best thing

    The team that I work with us the best part of the job

    Worst thing

    The constant stress and lack of resources and communication, i.e always running out of food

    1.0

    Pizza Express Chef, August 2022

  • Best thing

    The coworkers are so friendly and you learn easily from people.

    Worst thing

    Rude customers, you can get tangled up easily (making deserts along with drinks)

    7.1

    Pizza Express Waitress, August 2022

  • Best thing

    Free food and working with some good people

    Worst thing

    The manager, rotas, stressful

    1.9

    Pizza Express Chef, August 2022

  • Best thing

    My co workers are amazing, helpful and friendly. There is a real sense of team. I also enjoy the interaction I have with customers.

    Worst thing

    Having to juggle many roles at once, like making drinks for customers, taking orders, cleaning tables, making desserts for customers and taking payments all at once !

    8.0

    Pizza Express waitress, August 2022

  • Best thing

    discount, friends you make

    Worst thing

    manager not respecting you

    6.0

    Pizza Express Waitress, July 2022

  • Best thing

    The team

    Worst thing

    Some managers aren't too good

    8.0

    Pizza Express Front of house, July 2022

  • Best thing

    The people is like family
    Training & incentives

    Worst thing

    Labour cutting from the hierarchy
    Closing down processes when understaffed

    4.2

    Pizza Express Chef, July 2022

  • Best thing

    good hours
    ok pay

    Worst thing

    managers are rude
    staff are disrespectful

    1.4

    Pizza Express Bartender, July 2022

  • Best thing

    Cooking is enjoyable
    Friendly Environment
    Staff Discount
    Staff / Free Food

    Worst thing

    Team are hardly a team at all. A lot of rumour spreading, slander etc.

    People who are lower than the store manager taking control of things that should be the manager's decision.

    Favouritism.

    No consistency in shifts.

    2.8

    Pizza Express Employee, July 2022