Pizza Express
Good news! Pizza Express has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissPizza Express is restaurant chain. They serve Italian food and their speciality is pizza.
pizzaexpress.comPizza Express job reviews
Showing 107 reviews
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Best thing
The people I work with
Worst thing
Low pay high stress nothing gets fixed in a right time frame meany problems with head office not understanding
Pizza Express Employee, January 2025
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Best thing
Free food
Worst thing
Head office , managers overstep authority
Pizza Express Cook, January 2025
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Best thing
Paid day
Worst thing
Rude Costumers, nit enough staff when us busy
Pizza Express Waitress, December 2024
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Best thing
the nice and friendly staff
Worst thing
smell of grease
Pizza Express Waiter, November 2024
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Best thing
Is being able to chat to customers that are friends and have children or work in hospitality themselves as I feel like I can get away from the stress of it all with having a friendly conversation with the customers
Worst thing
My manager always feeling I’m the reason to blame when something goes wrong when it’s way out of my hands that I had no control over and the way some of the staff talk down to me as well makes going there so much more less enjoyable
Pizza Express Waitress, November 2024
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Best thing
Some people I work with
Worst thing
Talking to people
Some people that work therePizza Express Runner, October 2024
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Best thing
food is decent
Worst thing
no progression. company alienates their surah
Pizza Express Server, September 2024
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Best thing
Good staff and good service tips
Good staff discounts and free foodWorst thing
Stressful working environment and the customers
Pizza Express Front of house staff, September 2024
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Best thing
The people
Worst thing
The pay
The cutting of hours
Head officePizza Express Waitress, August 2024
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Best thing
Pay is decent enough for now once tips are factored in. However this may change with Fair Tipping Act introduced by government
Worst thing
Labour is too tight now compared with a couple of years ago. If labour is cut any further it will most likely be unsustainable
Pizza Express Server, August 2024
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Best thing
I get to eat at work, and I can easily book holidays
Worst thing
I need to do more than I am asked. Managers always ask for more. Managers create unrealistic rotas where we are always understaffed. My work colleagues are lazy.
Pizza Express Pizzaiolo, August 2024
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Best thing
Team, customers and place
Worst thing
Labour policy and profit management
Pizza Express Shift manager, August 2024
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Best thing
Free food
50% off
Nice teamWorst thing
Not enough notice when working
Staff get called off shifts
Head office have no clue what it's like in restaurant.
Pretend and push "we are a family". Whilst cutting people's hoursPizza Express Pizzaiolo Trainer, May 2024
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Best thing
The people are either really good or a complete disaster
Worst thing
Hours, expected to work on minimum people and comply with Pizza Express' ridiculous trial ideas that they're never properly prepared for and just trials to maximise money with no thought to employee welfare. Progression is non-existent and they'd rather hire externally which is normally a complete disaster.
Pizza Express Pizzaiolo, May 2024
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Best thing
The people and food
Worst thing
Arguments
Bad customers
Long hoursPizza Express Waitress, May 2024
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Best thing
Talking to customers, tips/ service charge
Worst thing
Some customers are really annoying, on your feet a lot
Pizza Express Waiter, March 2024
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Worst thing
Unpaid hours, awful salary / hourly pay severely understaffed
Pizza Express Deputy General Manager, February 2024
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Best thing
The team
Worst thing
The pay and customers
Pizza Express Waitress, February 2024
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Best thing
There is good managers
Worst thing
We don’t work as a team and everyone does whatever they want
Pizza Express Food Runner, February 2024
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Best thing
Working with my team, friendly environment
Worst thing
How busy it gets on takeaway
Pizza Express Runner, January 2024
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Best thing
Free food on shifts longer than 4hrs
50% offWorst thing
The customers
Manager lectured me over little mistakes
The way I get treated by most of my team and my manager
Notice of shifts
Not enough training
Was never given a lot of notice for shiftsPizza Express Runner, January 2024
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Best thing
Fun team, good free food, safe.
Worst thing
Anyone above restaurant managers do not care about what is happening within the restaurants.
Pizza Express Runner, December 2023
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Best thing
Free food
Worst thing
Hours, pay, company has changed over the years and focuses more on discounts than employees
Pizza Express Chef, November 2023
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Best thing
Having a good team on
Worst thing
Understaffed
Stressful shifts
No thanksPizza Express Head chef, November 2023
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Best thing
Free meals on shift
Worst thing
Bad pay long hours
Pizza Express Kitchen porter, November 2023
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Best thing
Doing what i want to do not having to communicate if i dont want to most of the time
Worst thing
Not much just want to get paid a bit more and theres a lot of shady stuff happening aswell
Pizza Express Runner, November 2023
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Best thing
Benefits of being employed by the company such as discounts, free food.
Worst thing
High Stress, Low Pay, Low hours for runners and no tips. Treated like below all other staff
Pizza Express Runner, November 2023
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Best thing
Free food
Worst thing
Long hours no life
Pizza Express Pizzaiolo, August 2023
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Best thing
Free stuff
Worst thing
Horrible hours, understaffed, overworked, huge amounts of stress, was on the rota for 40+ hours when taken on as part time.
Pizza Express Waitress, August 2023
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Best thing
The team I work work
Worst thing
The stress it brings me
Pizza Express Assistant manager, August 2023
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Worst thing
Not appreciated
how busy it gets without asking chefs if they’re able to cope
the pay
Manager doesn’t care about staff
Not enough staff on busy shiftsPizza Express Chef, July 2023
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Best thing
The friends that I have made from working there
Worst thing
The massive cuts in hours, I asked for more shifts and got less
Pizza Express Pizzaiolo, July 2023
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Best thing
Having a laugh with nice colleagues
Worst thing
Staff always not turning up for their shift
Pizza Express Deputy manager, July 2023
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Best thing
Co workers not managers
Worst thing
Management and above and not fair pay or tip share
Pizza Express Chef, June 2023
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Best thing
The people
Worst thing
The pay and the hours
Pizza Express Waiter, May 2023
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Best thing
Some of the team friendly
Worst thing
Is how the head chef treat the traine chef
Pizza Express Chef, May 2023
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Best thing
Flexibility
The other waitersWorst thing
Pay is put at risk- if you don't get enough sales and reviews your hours get cut. Very distressing as we are paid hourly so if you don't get reviews you may not be able to afford rent! An atrocious business terribly and upper management are horrific and do not care about their staff. They treat you like robots and expect the world out of you despite offering no respect and the lowest pay that is legally allowed! Do not work here it will be the worst decision you ever make.
Pizza Express Waitress, May 2023
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Best thing
The customers and free food
Worst thing
Everything - the staff, the responsibilities and the pay
Pizza Express Waitress, April 2023
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Best thing
Good atmosphere, plenty of hours, keeps you busy
Worst thing
Rotas less than a week in advance, customers are vile!!! Tips aren't as good as you hope
Pizza Express Waiter, April 2023
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Best thing
Free pizza
Worst thing
Manager had a sort of god-complex and constantly threatens me with job loss for small mistakes. Unhealthy work environment and underpaid
Pizza Express Waiter, April 2023
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Best thing
Free food
Worst thing
Long hours shifts, no breaks
Pizza Express Deputy manager, March 2023
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Best thing
The people I work with are all amazing in their own way. We are a massive family.
Worst thing
The stress both physical and mental is a lot. Busy rush hour periods can be hectic and leaves you drained
Pizza Express Chef, March 2023
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Best thing
great team, great perks, really fair tips so as a waiter you get much more than your normal pay (unless you’re bad at your job). also in our restaurant we have cleaners so no scrubbing toilets
Worst thing
bad customers
Pizza Express Waitress, February 2023
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Best thing
The people can be lovely and have supported me all the way through
Worst thing
However with that being said it is a toxic workplace and head office don’t care about the safety of their staff. The managers are truly disrespectful even more so to younger members of staff.
Pizza Express Employee, February 2023
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Best thing
free food, service charges to the wages
Worst thing
poor training, no accountability, poor pay and long hours but you wouldn't give break even if you were to work 8 hours
Pizza Express Head Waiter, February 2023
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Best thing
Co workers
Worst thing
Out of touch management and head office
Pizza Express Pizzaiolo, February 2023
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Best thing
Free food on shift
50% off everything
Friendly staff
Very flexible shiftsWorst thing
Stressful when understaffed
Pizza Express Waitress, January 2023
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Best thing
Supporting colleges
Worst thing
Customers staying late as I finish when everything is done/cleaned
Pizza Express Cleaner, January 2023
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Best thing
Nee experiences
Worst thing
Long hours and no paid travailing
Pizza Express Trainee, December 2022
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Best thing
The food
Worst thing
The unreliability of team, the lack of pay, the lack of opportunities to progress within my store, the unpaid breaks and the rota is awful
Pizza Express Chef, December 2022