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Helping customers to help their pets

Pressure to hit loyalty kpis

The team (for the most part)

The constant pressure. Horrible customers. Company higher ups seem to be disconnected from the stores.

20% staff discount
Birthday leave

Very basic training which doesn’t really empower you
Minimal hours contracts
Salary doesn’t reflect the workload per store that you work at as their is such variation. Knowledge, experience and skill are not factored in either

Quite relaxed
Not too stressful to do

Lots of heavy lifting

I do my own rota

Boring

No any chance for promotion. Low sallary

job security

company only sees you as a number.

Hours work around my lifestyle

Unpredictable delivery size

The team
The pets

Some customers

Patients and staff

Not being listened to, or respected

Rewarding. The colleagues

Management. Stressful. No work/home life balance. No recognition for how hard we work.

People work with
Lots of training and development

Unrealistic targets
Lack of support

People I work with working with animals

Late shifts

the team

Too much expected with hours cuts and a lot of pressure on KPI performance despite stores taking enough money.

The team

Hours and pay

The other store collegue. Work as a team

Management and above. Unrealistic targets

Being with animals all the time

cleaning the store after a busy day

The team and animal experience

I think the pay is low considering all the training and knowledge we’re expected to have

the animals

the rude customers

The people

The way people treat retail staff

Animals, and our team

Head office will not give us enough hours, we are so busy and there are never enough people in. Too many targets, when they don’t care about us, I don’t care about them and their targets.

The team I work with

Rude customers - but that comes with any retail

Meeting pets

Customers attitude when they don’t get what they want and shout abuse or physical abuse

Discount

Selling animals to incompetent people and the rate of pay for what we are required to do

Co workers and animals

Management

Working with animals

Late night shifts

How I get treated by my other colleagues and some of the managers.

The team I work with

Can be stressful

Working with dogs

Dealing with horrible customers

The dogs

Constant lying from area manager. Work 8 hour days with no break. Havent had a break in over 4 months.

Some lovely customers

Unattainable targets

Our team and furry customers

The company

Dogs in the shop

Management in and out of store, bullying in stores that goes unaddressed

I enjoy it

Can be dirty

Flexability

Under paid for job done

Working with animals

Having to pick up the peices everyone else leaves

The team I work with

Long hours

The customers and there pets

The hours and pressure

Caring for animals

Customer interaction

Some friendly dogs

Staff aren’t very nice

Nice dogs and laughing with colleagues

Horrible customers/dogs and ridiculous targets

Customer

Head office wanting more for less

The dogs and nice customers

Lack of support from management

Perks, animals

Targets, animal welfare are conflicting with customers

No day is the same

Very stressful from higher management