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Pets at Home

Breakroom Rating
based on 65 job reviews
6.0/10
  • UK
  • Retailers
petsathome.com

Pets at Home job reviews

Find out what Pets at Home jobs are really like…

65 Pets at Home employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

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Jobs

  • 6.3/10

    Store colleague

    • £8.21 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Easy to change shifts
    3. Stressed

    Best thing

    The team

    Worst thing

    Hours and pay

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    March 2020
  • 6.1/10

    Key holder

    • £8.87 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Easy to change shifts
    3. Stressed

    Worst thing

    Customers

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    March 2020
  • 7.6/10

    Colleague

    • £8.38 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Managers don’t change their shifts at short notice
    3. Not enough training
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    February 2020
  • 2.3/10

    Assistant manager

    • Manages people
    • £19,500 per year, working a 39 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Haven’t had any opportunities to progress
    2. Doesn’t recommend their team
    3. Bad for people with caring responsibilities
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    February 2020
  • 6.8/10

    Store colleague

    • £8.38 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Managers don’t change their shifts at short notice
    3. Stressed

    Best thing

    The other store collegue. Work as a team

    Worst thing

    Management and above. Unrealistic targets

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    February 2020
  • 8.5/10

    Store colleague

    • £8.21 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Have had opportunities to progress
    3. Working lots of extra hours
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    February 2020
  • 5.8/10

    Pet colleague

    • £8.21 per hour
    • Under 18 years old
    • Less than a year experience

    What they say about their job

    1. Not stressed
    2. Working lots of extra hours
    3. Hard to take holidays

    Best thing

    Being with animals all the time

    Worst thing

    cleaning the store after a busy day

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    February 2020
  • 6.8/10

    Colleague

    • £8.39 per hour
    • 18–20 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Not working lots of extra hours
    3. Minimum sick pay
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    December 2019
  • 9.3/10

    Store colleague

    • £8.36 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Recommends their team
    3. Have had opportunities to progress
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    December 2019
  • 7.0/10

    Store colleague

    • £8.38 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Not stressed
    3. Three weeks notice of their shifts

    Best thing

    The team and animal experience

    Worst thing

    I think the pay is low considering all the training and knowledge we’re expected to have

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    November 2019
  • 5.9/10

    Building manager

    • Manages people
    • £36,000 per year, working a 39 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Minimum sick pay
    3. Haven’t had any opportunities to progress

    Best thing

    The pets

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    October 2019
  • 7.6/10

    Customer assistant

    • £8.50 per hour
    • 18–20 years old

    What they say about their job

    1. Treated with respect
    2. Good for students
    3. No paid breaks

    Best thing

    the animals

    Worst thing

    the rude customers

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    October 2019
  • 7.2/10

    Colleague

    • £8.21 per hour
    • 25–34 years old

    What they say about their job

    1. Paid accurately
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
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    October 2019
  • 8.6/10

    Store operative

    • £8.45 per hour
    • 45–54 years old

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Minimum sick pay

    Best thing

    Animals

    Worst thing

    Busy

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    October 2019
  • 6.7/10

    Store colleague

    • £9.76 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to take holidays
    2. Treated with respect
    3. Doesn’t recommend their team

    Best thing

    The people

    Worst thing

    The way people treat retail staff

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    October 2019
  • 3.4/10

    Colleague

    • £8.00 per hour
    • 25–34 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Managers change their shifts at short notice
    3. Stressed
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    October 2019
  • 6.3/10

    Store colleague

    • £9.50 per hour
    • 21–24 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Managers don’t change their shifts at short notice
    3. Stressed
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    October 2019
  • 4.2/10

    Colleague

    • £8.71 per hour
    • 25–34 years old

    What they say about their job

    1. Treated with respect
    2. Hard to change shifts
    3. No paid breaks

    Best thing

    Animals, and our team

    Worst thing

    Head office will not give us enough hours, we are so busy and there are never enough people in. Too many targets, when they don’t care about us, I don’t care about them and their targets.

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    October 2019
  • 8.2/10

    Store colleague

    • £8.39 per hour
    • 21–24 years old

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Easy to change shifts
    3. No paid breaks

    Best thing

    The team I work with

    Worst thing

    Rude customers - but that comes with any retail

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    October 2019
  • 6.8/10

    Manager

    • Manages people
    • £16,000 per year, working a 32 hour week
    • 25–34 years old

    What they say about their job

    1. Easy to change shifts
    2. Treated with respect
    3. Not enough training

    Best thing

    Meeting pets

    Worst thing

    Customers attitude when they don’t get what they want and shout abuse or physical abuse

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    October 2019