Are you getting a fair deal?
CloseCompare your experience at work among your peers by taking a 3 minute survey
See better jobs
CloseTake our 3 minute survey and we’ll recommend you a better job
Back to Pets at Home
Pets at Home job reviews
-
Best thing
Helping customers to help their pets
Worst thing
Pressure to hit loyalty kpis
Deputy manager, January 2021
-
Best thing
The team (for the most part)
Worst thing
The constant pressure. Horrible customers. Company higher ups seem to be disconnected from the stores.
Colleague, December 2020
-
Best thing
20% staff discount
Birthday leaveWorst thing
Very basic training which doesn’t really empower you
Minimal hours contracts
Salary doesn’t reflect the workload per store that you work at as their is such variation. Knowledge, experience and skill are not factored in eitherStore colleague, December 2020
-
Best thing
Quite relaxed
Not too stressful to doWorst thing
Lots of heavy lifting
Customer assistant, November 2020
-
Best thing
I do my own rota
Salon manager, November 2020
-
Best thing
Boring
Worst thing
No any chance for promotion. Low sallary
Warehouse operative, October 2020
-
Best thing
job security
Worst thing
company only sees you as a number.
Warehouse operative, October 2020
-
Best thing
Hours work around my lifestyle
Worst thing
Unpredictable delivery size
Twilight staff, October 2020
-
Best thing
The team
The petsWorst thing
Some customers
Store colleague, October 2020
-
Best thing
Patients and staff
Worst thing
Not being listened to, or respected
Rvn, September 2020
-
Best thing
Rewarding. The colleagues
Worst thing
Management. Stressful. No work/home life balance. No recognition for how hard we work.
Stylist, September 2020
-
Best thing
People work with
Lots of training and developmentWorst thing
Unrealistic targets
Lack of supportStore manager, August 2020
-
Best thing
People I work with working with animals
Worst thing
Late shifts
Sales colleague, July 2020
-
Best thing
the team
Worst thing
Too much expected with hours cuts and a lot of pressure on KPI performance despite stores taking enough money.
Deputy manager, July 2020
-
Best thing
The team
Worst thing
Hours and pay
Store colleague, March 2020
-
Best thing
The other store collegue. Work as a team
Worst thing
Management and above. Unrealistic targets
Store colleague, February 2020
-
Best thing
Being with animals all the time
Worst thing
cleaning the store after a busy day
Pet colleague, February 2020
-
Best thing
The team and animal experience
Worst thing
I think the pay is low considering all the training and knowledge we’re expected to have
Store colleague, November 2019
-
Best thing
the animals
Worst thing
the rude customers
Customer assistant, October 2019
-
Best thing
The people
Worst thing
The way people treat retail staff
Store colleague, October 2019
-
Best thing
Animals, and our team
Worst thing
Head office will not give us enough hours, we are so busy and there are never enough people in. Too many targets, when they don’t care about us, I don’t care about them and their targets.
Colleague, October 2019
-
Best thing
The team I work with
Worst thing
Rude customers - but that comes with any retail
Store colleague, October 2019
-
Best thing
Meeting pets
Worst thing
Customers attitude when they don’t get what they want and shout abuse or physical abuse
Manager, October 2019
-
Best thing
Discount
Worst thing
Selling animals to incompetent people and the rate of pay for what we are required to do
Pet care advisor, October 2019
-
Best thing
Co workers and animals
Worst thing
Management
Sales assistant, October 2019
-
Best thing
Working with animals
Worst thing
Late night shifts
Assistant manager, October 2019
-
Worst thing
How I get treated by my other colleagues and some of the managers.
Store assistant, October 2019
-
Best thing
The team I work with
Worst thing
Can be stressful
Pet care advisor, October 2019
-
Best thing
Working with dogs
Worst thing
Dealing with horrible customers
Stylist, October 2019
-
Best thing
The dogs
Worst thing
Constant lying from area manager. Work 8 hour days with no break. Havent had a break in over 4 months.
Stylist, October 2019
-
Best thing
Some lovely customers
Worst thing
Unattainable targets
Assistant stylist, October 2019
-
Best thing
Our team and furry customers
Worst thing
The company
Colleague, October 2019
-
Best thing
Dogs in the shop
Worst thing
Management in and out of store, bullying in stores that goes unaddressed
Assistant manager, October 2019
-
Best thing
I enjoy it
Worst thing
Can be dirty
Clipper and blaster technician, October 2019
-
Best thing
Flexability
Worst thing
Under paid for job done
Co ordinator, October 2019
-
Best thing
Working with animals
Worst thing
Having to pick up the peices everyone else leaves
Pet care advisor, October 2019
-
Best thing
The team I work with
Worst thing
Long hours
Assistant stylist, October 2019
-
Best thing
The customers and there pets
Worst thing
The hours and pressure
Assistant manager, October 2019
-
Best thing
Caring for animals
Worst thing
Customer interaction
Pet care advisor, October 2019
-
Best thing
Some friendly dogs
Worst thing
Staff aren’t very nice
Dog groomer, October 2019
-
Best thing
Nice dogs and laughing with colleagues
Worst thing
Horrible customers/dogs and ridiculous targets
Dog stylist, October 2019
-
Best thing
Customer
Worst thing
Head office wanting more for less
Assistant manager, October 2019
-
Best thing
The dogs and nice customers
Worst thing
Lack of support from management
Dog stylist, October 2019
-
Best thing
Perks, animals
Worst thing
Targets, animal welfare are conflicting with customers
Store colleague, October 2019
-
Best thing
No day is the same
Worst thing
Very stressful from higher management
Deputy manager, October 2019