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Pets at Home

petsathome.com

Breakroom Rating based on 71 job reviews

6.1/10
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Pets at Home job reviews

Find out what Pets at Home jobs are really like…

71 Pets at Home employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

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Jobs

  • 7.8/10

    Sales colleague

    • £8.89 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Have had opportunities to progress
    3. Minimum sick pay

    Best thing

    People I work with working with animals

    Worst thing

    Late shifts

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    July 2020
  • 7.0/10

    Pet advisor

    • £8.60 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Enough training
    3. No paid breaks
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    July 2020
  • 6.8/10

    Deputy manager

    • Manages people
    • £25,500 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Enough training
    3. Three weeks notice of their shifts

    Best thing

    the team

    Worst thing

    Too much expected with hours cuts and a lot of pressure on KPI performance despite stores taking enough money.

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    July 2020
  • 7.8/10

    Sales

    • Manages people
    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Easy to change shifts
    3. Stressed

    Worst thing

    vulnerable

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    June 2020
  • 8.9/10

    Manager

    • Manages people
    • £37,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Good for people with caring responsiblities
    3. No paid breaks

    Best thing

    Company values

    Worst thing

    Customer pressure

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    June 2020
  • 4.9/10

    Retail assistant

    • £8.89 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Managers change their shifts at short notice
    3. Employer doesn’t understand what’s happening on the ground
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    June 2020
  • 1.8/10

    Warehouse operative

    • £9.00 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Unsafe workplace
    2. Not treated with respect
    3. Doesn’t recommend their team

    Best thing

    They paying on time

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    May 2020
  • 2.8/10

    Assistant manager

    • Manages people
    • £29,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Doing unpaid extra work
    2. Employer doesn’t understand what’s happening on the ground
    3. Hard to change shifts
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    April 2020
  • 6.3/10

    Store colleague

    • £8.21 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Easy to change shifts
    3. Stressed

    Best thing

    The team

    Worst thing

    Hours and pay

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    March 2020
  • 6.1/10

    Key holder

    • £8.87 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Easy to change shifts
    3. Stressed

    Worst thing

    Customers

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    March 2020
  • 7.6/10

    Colleague

    • £8.38 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Managers don’t change their shifts at short notice
    3. Not enough training
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    February 2020
  • 2.3/10

    Assistant manager

    • Manages people
    • £19,500 per year, working a 39 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Haven’t had any opportunities to progress
    2. Doesn’t recommend their team
    3. Bad for people with caring responsibilities
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    February 2020
  • 6.8/10

    Store colleague

    • £8.38 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Managers don’t change their shifts at short notice
    3. Stressed

    Best thing

    The other store collegue. Work as a team

    Worst thing

    Management and above. Unrealistic targets

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    February 2020
  • 8.5/10

    Store colleague

    • £8.21 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Have had opportunities to progress
    3. Working lots of extra hours
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    February 2020
  • 5.8/10

    Pet colleague

    • £8.21 per hour
    • Under 18 years old
    • Less than a year experience

    What they say about their job

    1. Not stressed
    2. Working lots of extra hours
    3. Hard to take holidays

    Best thing

    Being with animals all the time

    Worst thing

    cleaning the store after a busy day

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    February 2020
  • 6.8/10

    Colleague

    • £8.39 per hour
    • 18–20 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Not working lots of extra hours
    3. Minimum sick pay
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    December 2019
  • 9.3/10

    Store colleague

    • £8.36 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Recommends their team
    3. Have had opportunities to progress
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    December 2019
  • 7.0/10

    Store colleague

    • £8.38 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Not stressed
    3. Three weeks notice of their shifts

    Best thing

    The team and animal experience

    Worst thing

    I think the pay is low considering all the training and knowledge we’re expected to have

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    November 2019
  • 7.6/10

    Customer assistant

    • £8.50 per hour
    • 18–20 years old

    What they say about their job

    1. Treated with respect
    2. Good for students
    3. No paid breaks

    Best thing

    the animals

    Worst thing

    the rude customers

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    October 2019
  • 7.2/10

    Colleague

    • £8.21 per hour
    • 25–34 years old

    What they say about their job

    1. Paid accurately
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
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    October 2019
  • 8.6/10

    Store operative

    • £8.45 per hour
    • 45–54 years old

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Minimum sick pay

    Best thing

    Animals

    Worst thing

    Busy

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    October 2019
  • 6.7/10

    Store colleague

    • £9.76 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to take holidays
    2. Treated with respect
    3. Doesn’t recommend their team

    Best thing

    The people

    Worst thing

    The way people treat retail staff

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    October 2019
  • 3.4/10

    Colleague

    • £8.00 per hour
    • 25–34 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Managers change their shifts at short notice
    3. Stressed
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    October 2019
  • 6.3/10

    Store colleague

    • £9.50 per hour
    • 21–24 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Managers don’t change their shifts at short notice
    3. Stressed
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    October 2019
  • 4.2/10

    Colleague

    • £8.71 per hour
    • 25–34 years old

    What they say about their job

    1. Treated with respect
    2. Hard to change shifts
    3. No paid breaks

    Best thing

    Animals, and our team

    Worst thing

    Head office will not give us enough hours, we are so busy and there are never enough people in. Too many targets, when they don’t care about us, I don’t care about them and their targets.

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    October 2019
  • 8.2/10

    Store colleague

    • £8.39 per hour
    • 21–24 years old

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Easy to change shifts
    3. No paid breaks

    Best thing

    The team I work with

    Worst thing

    Rude customers - but that comes with any retail

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    October 2019
  • 6.8/10

    Manager

    • Manages people
    • £16,000 per year, working a 32 hour week
    • 25–34 years old

    What they say about their job

    1. Easy to change shifts
    2. Treated with respect
    3. Not enough training

    Best thing

    Meeting pets

    Worst thing

    Customers attitude when they don’t get what they want and shout abuse or physical abuse

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    October 2019
  • 4.9/10

    Pet care advisor

    • £8.38 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to take holidays
    2. Minimum sick pay
    3. Three weeks notice of their shifts

    Best thing

    Discount

    Worst thing

    Selling animals to incompetent people and the rate of pay for what we are required to do

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    October 2019
  • 2.3/10

    Sales assistant

    • £9.76 per hour
    • 18–20 years old

    What they say about their job

    1. Three weeks notice of their shifts
    2. Minimum sick pay
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Co workers and animals

    Worst thing

    Management

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    October 2019
  • 5.9/10

    Assistant manager

    • Manages people
    • £22,500 per year, working a 39 hour week
    • 34–44 years old

    What they say about their job

    1. Enough training
    2. Minimum sick pay
    3. Three weeks notice of their shifts

    Best thing

    Working with animals

    Worst thing

    Late night shifts

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    October 2019
  • 7.0/10

    Part time colleague

    • £8.73 per hour
    • 21–24 years old

    What they say about their job

    1. Enough training
    2. Treated with respect
    3. Working lots of extra hours

    Best thing

    Animals

    Worst thing

    Public

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    October 2019
  • 9.2/10

    Lorry driver

    • £35,000 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Easy to change shifts
    3. Proper sick pay

    Best thing

    Freedom

    Worst thing

    Traffic

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    October 2019
  • 3.5/10

    Store assistant

    • £8.35 per hour
    • 18–20 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Not treated with respect
    3. Stressed

    Worst thing

    How I get treated by my other colleagues and some of the managers.

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    October 2019
  • 6.4/10

    Colleague

    • £8.21 per hour
    • 45–54 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Managers don’t change their shifts at short notice
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Animals

    Worst thing

    Customers

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    October 2019
  • 6.1/10

    Pet care advisor

    • £8.35 per hour
    • 21–24 years old

    What they say about their job

    1. Enough training
    2. Have had opportunities to progress
    3. Stressed

    Best thing

    The team I work with

    Worst thing

    Can be stressful

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    October 2019
  • 6.8/10

    Stylist

    • £9.15 per hour
    • 25–34 years old

    What they say about their job

    1. Easy to take holidays
    2. Four weeks notice of their shifts
    3. No paid breaks

    Best thing

    Working with dogs

    Worst thing

    Dealing with horrible customers

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    October 2019
  • 2.9/10

    Store colleague

    • £8.30 per hour
    • 18–20 years old

    What they say about their job

    1. Not treated with respect
    2. Not enough training
    3. Hard to take holidays

    Best thing

    animals

    Worst thing

    people

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    October 2019
  • 8.1/10

    Colleague

    • £8.51 per hour
    • 45–54 years old

    What they say about their job

    1. Easy to change shifts
    2. Employer understands what’s happening on the ground
    3. Haven’t had any opportunities to progress

    Best thing

    The animals

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    October 2019
  • 9.3/10

    Warehouse colleague

    • £10.45 per hour
    • 34–44 years old

    What they say about their job

    1. Paid accurately
    2. Proper sick pay
    3. Easy to take holidays
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    October 2019
  • 7.9/10

    Fork lift truck driver

    • £18,900 per year, working a 44 hour week
    • 45–54 years old

    What they say about their job

    1. Good for people with caring responsiblities
    2. Easy to take holidays
    3. Not enough training
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    October 2019
  • 1.6/10

    Stylist

    • £8.90 per hour
    • 21–24 years old

    What they say about their job

    1. Hard to take holidays
    2. Managers change their shifts at short notice
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    The dogs

    Worst thing

    Constant lying from area manager. Work 8 hour days with no break. Havent had a break in over 4 months.

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    October 2019
  • 2.9/10

    Keyholder

    • £8.83 per hour
    • 21–24 years old

    What they say about their job

    1. Employer doesn’t understand what’s happening on the ground
    2. Not enough training
    3. Working lots of extra hours

    Best thing

    Pets

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    October 2019
  • 6.3/10

    Stylist (Dog Groomer)

    • £9.15 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Not enough training

    Best thing

    Dogs

    Worst thing

    Hair dogs, lol

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    October 2019
  • 5.5/10

    Assistant stylist

    • £8.41 per hour
    • 21–24 years old

    What they say about their job

    1. Good for students
    2. Employer doesn’t understand what’s happening on the ground
    3. Stressed

    Best thing

    Some lovely customers

    Worst thing

    Unattainable targets

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    October 2019
  • 6.1/10

    Colleague

    • £8.34 per hour
    • 45–54 years old

    What they say about their job

    1. Paid accurately
    2. Easy to change shifts
    3. Haven’t had any opportunities to progress

    Best thing

    Our team and furry customers

    Worst thing

    The company

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    October 2019
  • 6.8/10

    Retail assistant

    • £8.21 per hour
    • 18–20 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Treated with respect
    3. Three weeks notice of their shifts

    Best thing

    Animals

    Worst thing

    Customers

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    October 2019
  • 4.0/10

    Colleague

    • £8.38 per hour
    • 21–24 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Minimum sick pay
    3. Not treated with respect

    Best thing

    Animals

    Worst thing

    Mental health support

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    October 2019
  • 6.1/10

    Stylist

    • £10.45 per hour
    • 25–34 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Recommends their team
    3. Stressed

    Best thing

    Colleagues

    Worst thing

    Customers

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    October 2019
  • 2.9/10

    Assistant manager

    • Manages people
    • £22,000 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Two weeks notice of their shifts
    2. Not treated with respect
    3. No paid breaks

    Best thing

    Dogs in the shop

    Worst thing

    Management in and out of store, bullying in stores that goes unaddressed

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    October 2019
  • 5.2/10

    Colleague

    • £9.70 per hour
    • 18–20 years old

    What they say about their job

    1. Not working lots of extra hours
    2. No paid breaks
    3. Doesn’t recommend their team
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    October 2019