Openreach

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Openreach is a broadband and telephone maintenance company.

openreach.com

Openreach job reviews

Showing 54 reviews

  • Best thing

    Camaraderie with work colleagues

    Worst thing

    Processes

    6.2

    Openreach Telecommunications engineer, March 2024

  • Best thing

    Only working Monday to Friday in my role.

    Worst thing

    The stress, responsibility and corner cutting

    4.8

    Openreach Fibre engineer, January 2024

  • Best thing

    You manage your own time and get left alone.

    Worst thing

    N/a

    9.5

    Openreach Fibre engineer, January 2024

  • Best thing

    For me I enjoy working alone, For the most part you are left to your own devices. You get a company van which is only for work use. Not working in the same building, always different.

    Worst thing

    No support if you need help which a job, the company doesn't care about you at all, You are rushed for time, they presure you to work faster due to a new productivity state called CDR. The copper network you will be working on isn't being looked after (company isn't spending money on the copper network). If you can't finish a job you now don't have the option to stay on after hours to try and complete it, due to the company not wanting to pay overtime. All weekend overtime has been cancelled. There is no option for progression. Your not encouraged, your moaned at in this company.

    5.5

    Openreach Engineer, December 2023

  • Best thing

    I enjoy my job no two days are the same I get to travel and meet people

    Worst thing

    Upper management poor building maintenance

    8.8

    Openreach Senior engineer, December 2023

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  • Best thing

    My team

    Worst thing

    The uncertainty of my future

    7.3

    Openreach Engineer, September 2023

  • Best thing

    Every day is different

    Worst thing

    Weather

    9.8

    Openreach Engineer, August 2023

  • Best thing

    Having the ability to plan my own schedule and make decisions

    Worst thing

    Favourtism within the workplace. People in senior roles who have little to no experience on the job

    9.5

    Openreach Employee, July 2023

  • Best thing

    If there is overtime, you can milk it as much as possible.

    Worst thing

    As with most industries, the perogative is to milk us for everything we can provide with next to no benefits to us as the worker. Carrot dangling is a major factor in the work place. Blame and unsafe working culture.

    7.0

    Openreach Employee, July 2023

  • Best thing

    The people within my team. Working outside in the summer

    Worst thing

    Working outside in the winter.

    9.7

    Openreach Telecommunications engineer, May 2023

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  • Best thing

    Hours, flexibility time, team base role.

    Worst thing

    Stat base, working some Saturdays

    9.9

    Openreach Employee, April 2023

  • Best thing

    The work, pay, overtime

    Worst thing

    Management and pointless stats

    6.0

    Openreach Engineer, March 2023

  • Best thing

    Working with colleagues - freedom

    Worst thing

    Managers high up not understanding

    7.5

    Openreach Employee, January 2023

  • Best thing

    Good money, Monday to friday in my role anyway, good perks and benefits

    Worst thing

    Being out in the cold

    9.9

    Openreach Employee, January 2023

  • Best thing

    Flexibility in managing your own day

    Worst thing

    Hard to progress, managers don’t review or support You enough to develop

    4.3

    Openreach Engineer, January 2023

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  • Best thing

    Different challenges every day, sense of accomplishment

    Worst thing

    Management don’t care, can’t get the parts you need to do the job.

    2.5

    Openreach Service engineer, November 2022

  • Best thing

    Managing your own day. Every day is different. When you're finished you can switch off.

    Worst thing

    Senior management doesn't care about employees. There are food banks in some of our call centres for staff who are struggling financially.

    9.5

    Openreach Employee, July 2022

  • Best thing

    The engineers who are in my team.

    Worst thing

    The management/board members aren’t making good decisions to keep the employees happy with pay.

    9.8

    Openreach Employee, July 2022

  • Best thing

    No pressure, always different, good team

    Worst thing

    Early start, weather

    9.6

    Openreach Engineer, July 2022

  • Best thing

    Working on my own

    Worst thing

    Being checked on constantly

    3.3

    Openreach Service engineer, June 2022

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  • Best thing

    Job variation, hours, benefits, pension,

    Worst thing

    Communication within the company

    9.8

    Openreach Employee, February 2022

  • Best thing

    Team mates

    Worst thing

    Unfortunately the understanding of upper management and pay

    9.0

    Openreach Employee, February 2022

  • Best thing

    Manage own workload and working with good people.

    Worst thing

    Glass ceilings, lack of progression, favoritism on progression, politics, excessive redundant safety checks, lack of empathy from senior staff and management.

    4.5

    Openreach Engineer, December 2021

  • Best thing

    No two days the same

    Worst thing

    Work pressure

    4.1

    Openreach Field service engineer, November 2021

  • Best thing

    People I work with

    Worst thing

    Un realistic work load

    2.8

    Openreach Employee, August 2021

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  • Best thing

    Everything w

    Worst thing

    Cold and rain

    9.4

    Openreach Employee, May 2021

  • Best thing

    The hours and pay

    Worst thing

    The unnecessary pressure

    4.7

    Openreach Employee, April 2021

  • Best thing

    Meeting the public, and fixing their issues

    Worst thing

    Dealing with internal processes to achieve fixes on the day

    1.7

    Openreach Employee, April 2021

  • Best thing

    Freedom of being on the road

    Worst thing

    Lack of understanding from management

    9.0

    Openreach Supervisor, April 2021

  • Best thing

    Working in different places

    Worst thing

    team calls and doing safety checks when the are not needed

    9.7

    Openreach Plant operator, April 2021

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  • Best thing

    Being out on the road working somewhere different every day.

    Worst thing

    Working outside in the winter months

    9.6

    Openreach Engineer, March 2021

  • Best thing

    Freedom to plan your own day, company vehicle, tools supplied, great pay, sick pay, great bonuses. Very flexible shifts.

    Worst thing

    Sometimes workstack can be unrealistic but you can always ask for an assist.

    9.8

    Openreach Fibre jointer, March 2021

  • Best thing

    It’s rewarding

    Worst thing

    Working in the weather

    10

    Openreach Engineer, March 2021

  • Best thing

    I’d still say it’s not a bad place to work

    Worst thing

    Communication between departments

    9.2

    Openreach Engineer, March 2021

  • Best thing

    Meeting people and being outside

    Worst thing

    Snow and having to lay the ground.

    9.9

    Openreach Network engineer, March 2021

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  • Best thing

    Job satisfaction when I solve a problem

    Worst thing

    Pressure when struggling on a job

    9.9

    Openreach Service engineer, March 2021

  • Best thing

    Hours and work

    Worst thing

    Getting wet

    9.8

    Openreach Telecommunications engineer, February 2021

  • Best thing

    Pay, benefits, easy job

    Worst thing

    Politics, processes, favouritism, no progression

    6.2

    Openreach Service engineer, January 2021

  • Best thing

    Learn something different every day

    Worst thing

    Weather

    10

    Openreach Service engineer, January 2021

  • Best thing

    Variation of work

    Worst thing

    Working outside

    9.4

    Openreach Service engineer, January 2021

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  • Best thing

    The role itself is fantastic, also the company as a whole looks after you if you get sick. But one of the main benefits is the employees broadband

    Worst thing

    The expectations of the general public can sometimes be really high and sometimes can feel a little under appreciated for how much hard work that goes into keeping the country's broadband and telephone services running

    9.9

    Openreach Engineer, December 2020

  • Best thing

    easy. good money. nice to be outside. fun. good exercise. funny sometimes

    Worst thing

    management. constant process changes.

    9.6

    Openreach Engineer, December 2020

  • Best thing

    Keeping people connected

    Worst thing

    External weather

    9.8

    Openreach Precision test officer, November 2020

  • Best thing

    It’s amazing

    Worst thing

    Having enough experience

    9.9

    Openreach Service delivery engineer, November 2020

  • Best thing

    Every days different

    Worst thing

    Working out doors

    9.9

    Openreach Engineer, November 2020

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  • Best thing

    Autonomy

    Worst thing

    Things beyond my control

    9.6

    Openreach Engineer, October 2020

  • Best thing

    Working on your own and alll over

    Worst thing

    Weather

    9.5

    Openreach Engineer, October 2020

  • Best thing

    No two days are the same

    Worst thing

    Working in all conditions

    9.5

    Openreach Engineer, October 2020

  • Best thing

    Receiving night allowance.

    Worst thing

    Working on the rain and snow

    9.9

    Openreach Cabler, October 2020

  • Best thing

    Weekends

    Worst thing

    Working in the rain

    8.5

    Openreach Engineer, September 2020