Openreach job reviews

Showing 59 reviews

• Best thing

  Get to work outside

  Worst thing

  No progression

  8.7

  Employee at Openreach, April 2025

• Best thing

  4 days weeks benefits local work

  Worst thing

  Productivity setting , office politics

  9.5

  Employee at Openreach, April 2025

• Best thing

  Diversity and people we meet and doing right by the customer

  Worst thing

  Not being able to put the customer first because of budget and bisnuiss

  8.0

  Telecommunications engineer at Openreach, February 2025

• Best thing

  The people inqork with

  Worst thing

  The management and teaining

  3.2

  Pole tester at Openreach, August 2024

• Best thing

  Getting paid

  Worst thing

  Doing the job

  4.2

  Civil engineer at Openreach, July 2024

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• Best thing

  Camaraderie with work colleagues

  Worst thing

  Processes

  6.2

  Telecommunications engineer at Openreach, March 2024

• Best thing

  Only working Monday to Friday in my role.

  Worst thing

  The stress, responsibility and corner cutting

  4.8

  Fibre engineer at Openreach, January 2024

• Best thing

  You manage your own time and get left alone.

  Worst thing

  N/a

  9.5

  Fibre engineer at Openreach, January 2024

• Best thing

  For me I enjoy working alone, For the most part you are left to your own devices. You get a company van which is only for work use. Not working in the same building, always different.

  Worst thing

  No support if you need help which a job, the company doesn't care about you at all, You are rushed for time, they presure you to work faster due to a new productivity state called CDR. The copper network you will be working on isn't being looked after (company isn't spending money on the copper network). If you can't finish a job you now don't have the option to stay on after hours to try and complete it, due to the company not wanting to pay overtime. All weekend overtime has been cancelled. There is no option for progression. Your not encouraged, your moaned at in this company.

  5.5

  Engineer at Openreach, December 2023

• Best thing

  I enjoy my job no two days are the same I get to travel and meet people

  Worst thing

  Upper management poor building maintenance

  8.8

  Senior engineer at Openreach, December 2023

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• Best thing

  My team

  Worst thing

  The uncertainty of my future

  7.3

  Engineer at Openreach, September 2023

• Best thing

  Every day is different

  Worst thing

  Weather

  9.8

  Engineer at Openreach, August 2023

• Best thing

  Having the ability to plan my own schedule and make decisions

  Worst thing

  Favourtism within the workplace. People in senior roles who have little to no experience on the job

  9.5

  Specialist at Openreach, July 2023

• Best thing

  If there is overtime, you can milk it as much as possible.

  Worst thing

  As with most industries, the perogative is to milk us for everything we can provide with next to no benefits to us as the worker. Carrot dangling is a major factor in the work place. Blame and unsafe working culture.

  7.0

  Fibre jointer at Openreach, July 2023

• Best thing

  The people within my team. Working outside in the summer

  Worst thing

  Working outside in the winter.

  9.7

  Telecommunications engineer at Openreach, May 2023

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• Best thing

  Hours, flexibility time, team base role.

  Worst thing

  Stat base, working some Saturdays

  9.9

  Employee at Openreach, April 2023

• Best thing

  The work, pay, overtime

  Worst thing

  Management and pointless stats

  6.0

  Engineer at Openreach, March 2023

• Best thing

  Working with colleagues - freedom

  Worst thing

  Managers high up not understanding

  7.5

  Fibre jointer at Openreach, January 2023

• Best thing

  Good money, Monday to friday in my role anyway, good perks and benefits

  Worst thing

  Being out in the cold

  9.9

  Civil engineer at Openreach, January 2023

• Best thing

  Flexibility in managing your own day

  Worst thing

  Hard to progress, managers don’t review or support You enough to develop

  4.3

  Engineer at Openreach, January 2023

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• Best thing

  Different challenges every day, sense of accomplishment

  Worst thing

  Management don’t care, can’t get the parts you need to do the job.

  2.5

  Service engineer at Openreach, November 2022

• Best thing

  Managing your own day. Every day is different. When you're finished you can switch off.

  Worst thing

  Senior management doesn't care about employees. There are food banks in some of our call centres for staff who are struggling financially.

  9.5

  Telecommunications engineer at Openreach, July 2022

• Best thing

  The engineers who are in my team.

  Worst thing

  The management/board members aren’t making good decisions to keep the employees happy with pay.

  9.8

  Fibre engineer at Openreach, July 2022

• Best thing

  No pressure, always different, good team

  Worst thing

  Early start, weather

  9.6

  Engineer at Openreach, July 2022

• Best thing

  Working on my own

  Worst thing

  Being checked on constantly

  3.3

  Service engineer at Openreach, June 2022

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• Best thing

  Job variation, hours, benefits, pension,

  Worst thing

  Communication within the company

  9.8

  Employee at Openreach, February 2022

• Best thing

  Team mates

  Worst thing

  Unfortunately the understanding of upper management and pay

  9.0

  Customer service desk at Openreach, February 2022

• Best thing

  Manage own workload and working with good people.

  Worst thing

  Glass ceilings, lack of progression, favoritism on progression, politics, excessive redundant safety checks, lack of empathy from senior staff and management.

  4.5

  Engineer at Openreach, December 2021

• Best thing

  No two days the same

  Worst thing

  Work pressure

  4.1

  Field service engineer at Openreach, November 2021

• Best thing

  People I work with

  Worst thing

  Un realistic work load

  2.8

  Controller at Openreach, August 2021

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• Best thing

  Everything w

  Worst thing

  Cold and rain

  9.4

  Network engineer at Openreach, May 2021

• Best thing

  The hours and pay

  Worst thing

  The unnecessary pressure

  4.7

  Telecommunications engineer at Openreach, April 2021

• Best thing

  Meeting the public, and fixing their issues

  Worst thing

  Dealing with internal processes to achieve fixes on the day

  1.7

  CSE at Openreach, April 2021

• Best thing

  Freedom of being on the road

  Worst thing

  Lack of understanding from management

  9.0

  Supervisor at Openreach, April 2021

• Best thing

  Working in different places

  Worst thing

  team calls and doing safety checks when the are not needed

  9.7

  Plant operator at Openreach, April 2021

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• Best thing

  Being out on the road working somewhere different every day.

  Worst thing

  Working outside in the winter months

  9.6

  Engineer at Openreach, March 2021

• Best thing

  Freedom to plan your own day, company vehicle, tools supplied, great pay, sick pay, great bonuses. Very flexible shifts.

  Worst thing

  Sometimes workstack can be unrealistic but you can always ask for an assist.

  9.8

  Fibre jointer at Openreach, March 2021

• Best thing

  It’s rewarding

  Worst thing

  Working in the weather

  10

  Engineer at Openreach, March 2021

• Best thing

  I’d still say it’s not a bad place to work

  Worst thing

  Communication between departments

  9.2

  Engineer at Openreach, March 2021

• Best thing

  Meeting people and being outside

  Worst thing

  Snow and having to lay the ground.

  9.9

  Network engineer at Openreach, March 2021

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• Best thing

  Job satisfaction when I solve a problem

  Worst thing

  Pressure when struggling on a job

  9.9

  Service engineer at Openreach, March 2021

• Best thing

  Hours and work

  Worst thing

  Getting wet

  9.8

  Telecommunications engineer at Openreach, February 2021

• Best thing

  Pay, benefits, easy job

  Worst thing

  Politics, processes, favouritism, no progression

  6.2

  Service engineer at Openreach, January 2021

• Best thing

  Learn something different every day

  Worst thing

  Weather

  10

  Service engineer at Openreach, January 2021

• Best thing

  Variation of work

  Worst thing

  Working outside

  9.4

  Service engineer at Openreach, January 2021

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• Best thing

  The role itself is fantastic, also the company as a whole looks after you if you get sick. But one of the main benefits is the employees broadband

  Worst thing

  The expectations of the general public can sometimes be really high and sometimes can feel a little under appreciated for how much hard work that goes into keeping the country's broadband and telephone services running

  9.9

  Engineer at Openreach, December 2020

• Best thing

  easy. good money. nice to be outside. fun. good exercise. funny sometimes

  Worst thing

  management. constant process changes.

  9.6

  Engineer at Openreach, December 2020

• Best thing

  Keeping people connected

  Worst thing

  External weather

  9.8

  Precision test officer at Openreach, November 2020

• Best thing

  It’s amazing

  Worst thing

  Having enough experience

  9.9

  Service delivery engineer at Openreach, November 2020

• Best thing

  Every days different

  Worst thing

  Working out doors

  9.9

  Engineer at Openreach, November 2020