One Stop
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DismissOne Stop is a convenience store company, with locations in England and Wales.
onestop.co.ukOne Stop job reviews
Showing 102 reviews
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Best thing
Meeting and greeting new and regular customers
Worst thing
Post office can be stressful
One Stop Sales assistant, May 2023
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Best thing
Great team, nice regular customers, good pay and fairly easy job.
Worst thing
Wish it was more social as you only eve work with 1 or 2 other people at a time
One Stop Sales assistant, May 2023
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Best thing
The people who work there and customers i see regular
Worst thing
Not getting out on time and not getting paid for it
One Stop Retail assistant, March 2023
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Best thing
Working with the other lads in lorries all day
Worst thing
Long days, stupid planning, dangerous delivery’s
One Stop Employee, January 2023
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Best thing
salary
Worst thing
boring, not understanding with personal problems
One Stop Customer service assistant, December 2022
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Best thing
A few good staff members
Worst thing
Rude customers that threaten you, shoplifters (all on a daily basis ) no security on the door to help
One Stop Customer service assistant, December 2022
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Best thing
The staff discounts. A few colleagues I work with.
Worst thing
Lots of stress due lack of official training. Expected to complete online training on own time at home. Huge amounts of work loads I.e. own job deliveroo, evri and deliveries and if you were busy and not everything is done 100% at end of shift you get grief.
One Stop Customer service assistant, December 2022
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Best thing
People who worked with me were friendly and liked to have nice chats. Fast paced environment. Not judgmental about appearance (piercings/hair colour was fine) and generally hired anyone.
Worst thing
Low pay, low hours, depending on which store it either has low contracted hours or a rota that you had to go into the store to see each week and remember when you're working. Environment had a lot of nasty customers, managers didn't help if they harrassed me. Was told I wasn't doing enough/fast enough and when I asked how to do something better or faster I wasn't told - I was left in the dark about how to do anything despite being a student.
One Stop Retail assistant, November 2022
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Best thing
-paid by the hour
-bond with customers
-most coworkers are nice to be around
-quite relaxed and feels comfortable and safe
-people help with things when needed and understand when you don't know something first few times.
-shop is clean and organised well.
-lots of CCTV so if anything bad happened I know it can be checked through.
-can pick up someone's shift for more experience or moneyWorst thing
-i don't always get told things so don't feel as respected as the other people with the same job who do
-not much support for mental health besides "you'll be fine" "just drink some water"
-people have changed my shifts without asking me for permission first.
-i feel like a joke as I'm always quite eager and care a lot
-some men are creeps and people just say "that's just how they are ignore them" instead of actually doing somethingOne Stop Customer assistant, October 2022
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Best thing
Therr is absolutely nothing great about this job
Worst thing
Well aside from the numerous amounts of shoplifters we have to deal with everyday and aggressive customers and the shit pay and the way management treat staff like there easily replacable, and how some staff members only work mornings so the shifts arent evenly shared out
One Stop Shift manager, October 2022
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Best thing
The pay is good, the hours are good, and I get a discount, which is nice.
Worst thing
It’s quite dull. I do only work 4 hours per shift, but I don’t get a break, so I’m just stood behind the till for around 3 hours per shift. The other hour is usually spent helping stock shelves, but even then that doesn’t happen every time.
One Stop Customer service assistant, October 2022
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Best thing
Team is good
Worst thing
- god awful maintenance of building
- higher-ups ignoring h/s violations in the building structure
- long hours
- Guilt tripping into overtime
- pay effectively cut due to inflation
- poor pay compared to other employers. Claim to balance out with "rewards" program, when most rewards/discount are out of budget for most atmOne Stop Shift leader, September 2022
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Best thing
Not too difficult to do, fairly easy going on shift.
Worst thing
Long hours standing up with no where to sit.
One Stop Sales assistant, September 2022
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Best thing
Teamwork, friendliness of Customers, Training Provided
Worst thing
Understaffing, cutting corners etc.
One Stop Store assistant, August 2022
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Best thing
It pays the bills. Just.
Worst thing
Management.
One Stop Customer assistant, August 2022
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Best thing
Easily get overtime.
Worst thing
Very hard to get cover for shifts you either need to change or call in sick for.
There are regular thieves.
You get called in regularly to cover shiftsOne Stop Employee, August 2022
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Best thing
Working with friends
Worst thing
Shift leaders
One Stop Sales assistant, August 2022
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Best thing
Get to meet some lovely people
Worst thing
Staff dont care about one another
One Stop Customer service assistant, July 2022
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Best thing
The job is easy
Worst thing
Not safe due to shoplifters, outdated store. Policies work again the lowest level staff ie csa's
One Stop Customer service, July 2022
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Best thing
People
Worst thing
Customers and the company
One Stop Shift leader, July 2022
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Best thing
Some staff and the benefits
Worst thing
Sexist mangers
One Stop Shift manager, May 2022
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Best thing
Always on the go and get payed more
One Stop CSA, April 2022
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Best thing
Serving customers
Worst thing
Doing heroes parcels,having to sift through them because they are not in numerical order
One Stop Customer assistant, March 2022
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Best thing
Getting all stock out
Worst thing
Not getting all stock out
One Stop Sales assistant, March 2022
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Best thing
I get to go home.
Worst thing
Carry colleges and dealing with all the waste I after deal with.
One Stop Warehouse operative, February 2022
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Best thing
Certain colleagues I have met and worked with and the discount card.
Worst thing
The customers, the lack of communication, the pressure/stress passed down by the managers, the lacking numbers of staff per shift, one person expecting to do 2 person jobs, inconsistent hours, the fear to call in sick as no one ever covers for anyone else so you get the blame for being unfit for work and so on
One Stop Sales assistant, January 2022
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Best thing
People I work with
Worst thing
The stress
One Stop Shift manager, December 2021
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Best thing
The people I work with
Worst thing
It's boring
One Stop Customer assistant, September 2021
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Best thing
It's close to where I live, there are some perks like staff discount etc.
Worst thing
Feeling unsafe due to shoplifters and having no security. Not getting proper breaks as we have to either miss them or eat on the go. Feeling bad for asking to use the toilet because managers are too busy to work the checkouts for 5 minutes when you're not there. Feeling like you can't call in sick when you're ill because you feel guilty that other staff will have to find someone else to cover your shift. Head office, area managers etc have no clue about what's actually going on in store with shoplifters and aggressive customers, they care more about how much money we're making for them more than they do about the staff. You just feel like a number.
One Stop Customer assistant, August 2021
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Best thing
Working with some customers/staff
Worst thing
Certain staff members, manager always put themselves first. Lots of gossiping. You become scared to call in sick/ask for holiday
One Stop Sales assistant, June 2021
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Best thing
Meeting new customers
Worst thing
There is not enough support
One Stop Customer assistant, June 2021
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Best thing
Some strange some customers
Worst thing
Rude people robbery thefts
One Stop Customer assistant, May 2021
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Best thing
Colleagues and customer interaction
Worst thing
Trying to do multiple tasks with insufficient time
One Stop Customer assistant, May 2021
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Best thing
The people I work with
Worst thing
Adding to much to our work & not enough people to help
One Stop Shift manager, May 2021
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Best thing
Some of the customers are friendly and so are some of the other employees.
Worst thing
Stress, sexism, rape culture, I dont feel safe, no time for myself, aggressive customers and boss.
One Stop Customer assistant, April 2021
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Best thing
Working with my team and customers
Worst thing
Shoplifters
One Stop Shift manager, April 2021
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Best thing
Friendly colleagues, good comradery
Worst thing
The area managers, lack of concern for staff safety, unsociable hours
One Stop Customer service assistant, April 2021
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Best thing
Flexibility of shifts's should you need time off
Worst thing
Pay is abysmal for the job/responsibility
One Stop Shift manager, March 2021
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Best thing
Great team of staff to work with
Worst thing
Late deliveries
One Stop CSA, February 2021
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Best thing
Lots of interaction with people. Busy. Lots to do.
Worst thing
The travel costs as have to be at work for 5.45am
One Stop Shift manager, February 2021
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Best thing
My manager, Some of the staff and customers. The delivery guys are great.
Worst thing
The pay, hours, some staff, some customers, the stress and lack of security
One Stop Customer assistant, February 2021
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Best thing
Manly customers. Get friendly with most of them
Worst thing
Clickly staff. Been ignored etc
One Stop Sales assistant, February 2021
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Best thing
It’s local
Worst thing
Breaks
Not enough staffOne Stop Customer assistant, February 2021
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Best thing
its a securish job
Worst thing
the higher management
One Stop Team manager, February 2021
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Best thing
Interesting, varied, challengingbwing t
Worst thing
Being taken for granted. Working the least number of hours when we need more. Made to work on your own at busy periods and trying to juggle three things at once. This causes pressure which results in stress because you are trying to do your best and mistakes can be made, which isn't good in a financial setting!
One Stop Post Office Counter Clerk, February 2021
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Best thing
Decent money for relatively easy work
Friendly teamWorst thing
Rotas are unfair, always end up working evenings and weekends even though shifts are meant to be fairly distributed so everyone does a mix. Rotas are also done relatively last minute so can't plan and often change last minute. Made to feel bad for calling in sick or booking holiday too
One Stop Customer service assistant, January 2021
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Best thing
Local to ware I live
Worst thing
10 hour shifts
One Stop Warehouse operative, January 2021
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Best thing
The majority of fellow colleagues Are respectful to each other and help each other out and create a nice atmosphere
Worst thing
Management can get away with threats, timesheet fixing to suit themselves, sit in the office all day whilst lower grade staff run around trying to get everything done then management get bonus’s off the back of the teams work
One Stop Assistant manager, January 2021
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Best thing
Pay is better than minimum wage
Worst thing
Poor management
ShiftsOne Stop Customer service assistant, January 2021
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Best thing
I get short shifts
Worst thing
I'm always on my own and they pay wages in cash
One Stop Sales assistant, January 2021