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Ole & Steen
Ole & Steen is a Danish bakery company.
About Ole & Steen, in their own words:
Ole & Steen:Where Every Bite Tells a Story!🌟
Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisanal breads and pastries across Denmark, the UK and New York.
We’ve become part of our guest’s local community; welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people.
We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly-baked range and bring a little joy to their day.
The best things about working at Ole & Steen
- 89% say they get paid above average
- 86% say they enjoy their job
- 85% say they have respectful managers
Featured by Ole & Steen, based on 108 employees who took the Breakroom Quiz
What Ole & Steen says
Perks of working at Ole & Steen from Ole & Steen
- 🍔 free food
- ☕️ unlimited hot drinks
- 💸 Wagestream - gives instant access to earned pay, easing financial stress.
- 🎓 flexible shift
- 🏝️ paid holiday
- ️☎️ 24h GP helpline
- 💵 pays all ages equally
- ☕️ learn new skills
- 📦 Each Person
- 👕 uniform
Company values from Ole & Steen
The pursuit of better ingredients, better craftsmanship and better taste has been what gets us up in the morning. We are on a mission to become “the worlds most loved bakery” delivering our purpose to create “a better bakery for all” underpinned by our values. We believe that if something is worth doing, it’s worth doing with heart. The further we share our passion for baking around the world, the more important it becomes for us all to be on the same journey. Crafted with heart, defined with rustic charm, making every day special!
Diversity and inclusion statement from Ole & Steen
We want our stores, our bakery, and our communities to be built on a foundation of mutual respect, dignity, courtesy and kindness at all times for our GUEST and OUR TEAM. We expect EVERYONE to be treated fairly and provided with the same opportunities and not discriminated in any way. We want to ensure that the different experiences, abilities, and skills of all of you are valued by others. A place where you can be your true self.
We welcome everyone as they are, TEAM and GUEST.
Featured roles from Ole & Steen
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Team Member
Our Team Members are all about giving amazing experiences to our guests. This means that enthusiasm and a great personality is key. Our team members love interacting with people and giving service with a smile.
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Team Leader
Team Leaders set the standard by leading from the front, inspiring their team to deliver outstanding service, uphold brand standards, and ensure smooth, efficient operations.
What Ole & Steen employees say
108 Ole & Steen employees have taken the Breakroom Quiz and told us what it's really like to work there. Here's everything they have told us:
Breakroom Rating for Ole & Steen
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Ole & Steen pay a living wage?
Most people are not paid a living wage.
How we know this
68% of people say they are paid below the Real Living Wage for where they live.Based on data from 62 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £13.45 per hour, and £14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Ole & Steen pay market rates?
Most people are paid above average for their job.
How we know this
89% of people are paid above average for the type of work they do.Based on data from 65 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do Ole & Steen pay the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Ole & Steen pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 69 people who took the Breakroom Quiz between March 2024 and May 2026.
Needs improving
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Most people don’t get paid breaks
Do workers at Ole & Steen get paid breaks?
No. Most people don’t get paid breaks.
How we know this
79% of people say they don’t get paid breaks.Based on data from 63 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Ole & Steen pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
93% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 58 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.
Okay
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The job sometimes spills into unpaid time
Do jobs at Ole & Steen spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
How we know this
35% of people report that their job takes up time that they don’t get paid for.Based on data from 66 people who took the Breakroom Quiz between May 2024 and March 2026.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Ole & Steen?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 66% of people with changing schedules report getting one week notice or less.
- 22% of people with changing schedules report getting two weeks notice.
- 5% of people with changing schedules report getting three weeks notice.
- 8% of people with changing schedules report getting four weeks notice or more.
Based on data from 64 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Ole & Steen worry about hours?
Some people worry about getting enough hours.
How we know this
51% of people report they worry about getting enough hours.Based on data from 47 people who took the Breakroom Quiz between August 2024 and May 2026.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Ole & Steen workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
68% report that their manager gives them enough choice over which shifts they work.Based on data from 56 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Ole & Steen workers to change shifts?
Some people find it hard to change shifts.
How we know this
45% of people report that it’s hard to change shifts if they need to.Based on data from 47 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Ole & Steen?
Most people find it easy to book holiday.
How we know this
77% of people report it’s easy to book holidays.Based on data from 62 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Ole & Steen managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
68% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 62 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Ole & Steen?
Some people find it hard to take sick leave.
How we know this
44% of people report that it’s hard to take time off if they are sick.Based on data from 59 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Ole & Steen job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
77% of students report this is a good place to work if you’re studying.Based on data from 22 people who took the Breakroom Quiz between August 2024 and May 2026.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working at Ole & Steen good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
83% of people who care for a child or other relative report this is a good place to work.Based on data from 12 people who took the Breakroom Quiz between July 2024 and March 2026.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Ole & Steen feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
85% of people say they’re treated with respect by their managers.Based on data from 59 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Ole & Steen get proper breaks?
Some people don’t get proper breaks.
How we know this
34% of people report that they don’t get to take proper breaks.Based on data from 61 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Ole & Steen?
Some people feel stressed here.
How we know this
54% of people say they often feel stressed at work.Based on data from 57 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Ole & Steen enjoy their jobs?
Most people enjoy their job.
How we know this
86% of people report they enjoy their job.Based on data from 58 people who took the Breakroom Quiz between March 2024 and March 2026.
Good
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Most people recommend their team
Do people at Ole & Steen recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 67 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Ole & Steen?
Most people got enough training when they started.
How we know this
68% of people report they got enough training when they started working here.Based on data from 63 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Ole & Steen?
Only some people are given support to progress here.
How we know this
In the last year, 34% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 65 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Ole & Steen head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
62% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 53 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Ole & Steen is doing?
Most people feel well informed about how the company is doing.
How we know this
81% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 52 people who took the Breakroom Quiz between May 2024 and May 2026.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Ole & Steen job reviews
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Best thing
Great team, love the product - great vibes.
Worst thing
Can get stressful when understaffed.
Report this reviewBarista at Ole & Steen, August 2023
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Best thing
Working with a great team!
Worst thing
Unpaid break
Head office people are so fake, they always visit the sites, makes it so uncomfortable and intimidating always questioning the way we do things. People are quitting because of the people from head office.
We do so much work but get paid so little especially in London!
They always force us to do app sign ups, even though the app itself is faulty and they tally up the scores, and makes it a competition between stores even though there’s no incentive.
So much food waste, better bakery for all?!! Yhh right How about give it to a charity at the end of the day, instead of throwing it away in the bin! Too good to go isn’t enough.Report this reviewTeam leader at Ole & Steen, July 2022
More about cafés
Ole & Steen ranks 4th to work for out of cafés.
Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of 15 August 2026.