O2

This employer has merged with Virgin Media O2

O2 is a telecommunications company. They sell mobile phones and provide mobile network services.

o2.co.uk

O2 job reviews

Showing 29 reviews

  • Best thing

    It’s easy

    Worst thing

    The pay and customers

    5.5

    O2 Sales advisor, February 2024

  • Worst thing

    Upper management micro manage you and hold no accountability for anything that goes wrong, they lie and give false promises and do not offer any valuable support

    2.3

    O2 Store manager, December 2023

  • Best thing

    The pay

    Worst thing

    Unsafe working conditions, long hours, customer abuse

    1.1

    O2 Assistant manager, July 2023

  • Best thing

    Working with your team and getting a discount nothing else

    Worst thing

    They over work you and expect results all the time and it's a more of a struggle because of virgin media you might not even get bonus end of the month

    3.0

    O2 Assistant manager, July 2023

  • Best thing

    Relaxed at times, meeting people

    Worst thing

    Can get boring and don’t get paid alot

    6.4

    O2 Sales advisor, June 2023

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  • Best thing

    Zero hour contract - pick your own hours

    Worst thing

    Unfair treatment in regards to getting certain shifts, working late hours, the venue is an unorganised mess, fairly depressing and gross to work in

    6.0

    O2 Bar staff, May 2023

  • Best thing

    The pay, friendly team, free gigs

    Worst thing

    the hours, the stress, the student customers

    6.4

    O2 Supervisor, April 2023

  • Best thing

    Relaxed and rewarding work place

    Worst thing

    Customers take advantage of staff for issues that aren’t relevant to the company

    9.1

    O2 Retail assistant, February 2023

  • Best thing

    Not much to do.

    Worst thing

    Hours

    7.3

    O2 Sales assistant, January 2023

  • Best thing

    Great discounts and a strong emphasis on personal and professional growth. Provides plenty of flexibility for students with study leave allowed during exam time. Great people on my team and regional managers and those in head office seem to care about those on the shop floor.

    Worst thing

    Many obscure aspects of the job have no training. Everything is learnt from experience.

    9.9

    O2 Sales advisor, December 2022

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  • Best thing

    Routine work - Fun team and engaging environment.

    Worst thing

    Working hours are not nice. Feel like stuck in the role, cant see any progress.

    6.0

    O2 Store manager, November 2022

  • Best thing

    It’s super easy you’ll love it but need a strong mindset

    Worst thing

    Support very hard to come by

    8.4

    O2 Sales advisor, November 2022

  • Best thing

    All of it

    Worst thing

    Can but a bit of disrespect from some people

    9.1

    O2 Sales assistant, September 2022

  • Best thing

    My colleagues. Day to day it was the tram that held our shop together.

    Worst thing

    Management, discrimination, homophobia, MH discrimination, under appreciated and over worked.

    1.8

    O2 Sales assistant, August 2022

  • Best thing

    Training is competent, you feel equipped and the staff are an amazing team to work with.

    Worst thing

    Customers are rude and not being able to end contracts in store is an annoyance as it means we often get abuse thrown at us.

    9.2

    O2 Advisor, July 2022

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  • Best thing

    The interesting people that i meet, the entertainment, the hours and it’s not far from me

    Worst thing

    Bad attitudes from customers, repetitiveness

    8.4

    O2 Employee, April 2022

  • Best thing

    Perks and staff discount

    Worst thing

    Difficulty obtaining holiday

    6.4

    O2 Sales advisor, February 2022

  • Best thing

    Staff plan, free parking

    Worst thing

    Management haven't got a clue, head office only interested if your face fits, constantly moving the goal posts as to what you're meant to be doing, targets etc.
    Management have this "if you don't like it work somewhere else" attitude.

    Give with one hand but take with the next, when there is a pay rise the commission structure changes for the worse so you never really see an increase.

    2.8

    O2 Sales advisor, January 2022

  • Best thing

    very professional but relaxed workplace, everyone treats eachother like friends while still doing their jobs extremely well and in a professional manner

    Worst thing

    nothing i love my job

    9.8

    O2 Employee, January 2022

  • Best thing

    Being able to help customers with their phones

    Worst thing

    Shifts

    8.2

    O2 Call centre agent, May 2021

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  • Best thing

    Staff plan and meeting a mixture of people.

    Worst thing

    Dealing with aggressive customers and no forward progression

    5.0

    O2 Customer advisor, May 2021

  • Best thing

    Good hours

    Worst thing

    Getting up early

    10

    O2 Customer service, March 2021

  • Best thing

    No manual labour

    Worst thing

    Unrealistically high stats to meet every month

    6.0

    O2 Customer service advisor, January 2021

  • Best thing

    The team I work with

    Worst thing

    The manager and other people within the company that are there because they have family higher up in the company regardless of how poor their performance is

    2.3

    O2 Sales advisor, November 2020

  • Best thing

    Good pay, loads of room for progression

    Worst thing

    Not enough hours. Sometimes the targets are set too high

    9.5

    O2 Sales advisor, November 2020

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  • Best thing

    Pay

    Worst thing

    Targets are too hard

    7.8

    O2 Customer service, September 2020

  • Best thing

    The hours and the pay

    Worst thing

    Payment management calls

    8.0

    O2 Payment management, August 2020

  • Best thing

    The people on our in store team.

    Worst thing

    Very poor upper company management.

    3.0

    O2 Shop floor manager, April 2020

  • Best thing

    The people I work with and some of the customers

    Worst thing

    Low pay and targets

    6.4

    O2 Sales advisor, March 2020