Northern Healthcare

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Northern Healthcare support people with autism, mental health needs and learning disabilities.

northernhealthcare.org.uk

Rating based on 23 employees who took the Breakroom Quiz

About jobs at Northern Healthcare

Pay

    Good
  • Most people are paid a living wage

    Do Northern Healthcare pay a living wage?

    Most people are paid a living wage.

    How we know this

    80% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Northern Healthcare pay market rates?

    Most people are paid less than average for their job.

    How we know this

    80% of people are paid below average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Northern Healthcare get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    91% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Northern Healthcare pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    80% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Northern Healthcare do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    33% of people report that they do extra work that they don’t get paid for.

    Based on data from 12 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Northern Healthcare?

    Most people find it easy to book holiday.

    How we know this

    100% of people report it’s easy to book holidays.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Northern Healthcare managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    40% of people say their manager changes their shifts at the last minute.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Northern Healthcare?

    Some people find it hard to take sick leave.

    How we know this

    50% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Northern Healthcare feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    91% of people say they’re treated with respect by their managers.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Northern Healthcare get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    45% of people report that they don’t get to take proper breaks.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Northern Healthcare?

    Some people feel stressed here.

    How we know this

    45% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Northern Healthcare recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    36% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Northern Healthcare?

    Some people didn’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Northern Healthcare?

    Only some people are given support to progress here.

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Northern Healthcare is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    60% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Northern Healthcare ranks

Northern Healthcare ranks joint 36th to work for out of social care providers.

  1. 36= Anchor
    6.5
  2. 36= Northern Healthcare
    6.5
  3. 36= We Care Group
    6.5

Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of 24 January 2025.

Northern Healthcare job reviews

  • Best thing

    Goodcteam morale.

    Worst thing

    Business administration changes rota without consulting staff. Poor pay.

    6.4

    Northern Healthcare Support worker, November 2022

  • Best thing

    The service users. The residents are amazing. I love working in mental health and supporting people in this way. The residents make the days enjoyable.

    Worst thing

    Management and Head Office. It has a culture of bullying, dishonesty, the hide what really goes on and write their own positive reviews. They don't support staff. Staff are assaulted but no one cares to offer support or even ask if you're ok. Management are passive aggressive and the good staff leave and bad staff stay. Headoffice ignore the truth and bully whislteblowers out the company.

    1.4

    Northern Healthcare Support worker, March 2022