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Medical secretaries

NHS

6.4

Not currently hiring

What do people say about working as a medical secretaries at the NHS?

  • Best thing

    Good sick leave cover, good holidays, career advance help.

    Worst thing

    The people I work with

    8.0

    NHS Employee, November 2021

  • Best thing

    Helping people

    Worst thing

    People undermining you

    6.2

    NHS Employee, October 2021

  • Best thing

    My colleagues

    Worst thing

    Boredom and pay

    7.3

    NHS Employee, October 2021

  • Best thing

    The people I work with

    10

    NHS Employee, October 2021

  • Best thing

    I know every aspect of my position.

    Worst thing

    Cant say no

    4.8

    NHS Employee, September 2021

  • Best thing

    Colleagues
    Flexi time

    Worst thing

    Poor management
    False image of how the trust treats its staff

    6.2

    NHS Employee, July 2021

  • Best thing

    I like my actual job.

    Worst thing

    Bullying and lack of training.

    2.1

    NHS Employee, July 2021

  • Best thing

    Job satisfaction by helping patients

    Worst thing

    Covering for other members of staff for leave etc

    7.3

    NHS Employee, July 2021

  • Best thing

    Feeling like I'm doing worthwhile work

    Worst thing

    Sometimes it feels like you're asked to do a lot with not much. The pay is good but not enough for me to really save for the future or even rent a house without flatmates.

    8.0

    NHS Employee, July 2021

  • Best thing

    People abd colleagues

    Worst thing

    People being inconsiderate. Lack of training on some processes or lack of good processes.

    5.5

    NHS Employee, July 2021

  • Best thing

    one of better paid in area

    Worst thing

    overloaded with work

    4.7

    NHS Employee, July 2021

  • Best thing

    Job security and working with patients/ seeing recovery

    Worst thing

    Stressful, pressure to deliver, CQC visits

    8.3

    NHS Employee, June 2021

  • Best thing

    Helping and wchieved

    Worst thing

    Not paid enough waiting lists

    8.9

    NHS Employee, June 2021

  • Best thing

    People I work with

    Worst thing

    Managers having no idea what job involves and not supporting us

    2.0

    NHS Employee, June 2021

  • Best thing

    The team I work with, the salary, the holiday entitlement, the pension scheme

    Worst thing

    It can be stressful and demanding, dealing with multiple issues all at the same time and with a lot of interruption

    7.3

    NHS Employee, May 2021

  • Best thing

    Colleagues

    Worst thing

    Lack of management support

    7.3

    NHS Employee, May 2021

  • Best thing

    Team I work with. Local to where I live

    Worst thing

    Too busy and thinking they are entitled and don’t take any responsibility

    9.2

    NHS Employee, April 2021

  • Best thing

    Being allowed to prioritise my work

    Worst thing

    Expectations of patients and GP's (especially during the pandemic)

    7.1

    NHS Employee, April 2021

  • Best thing

    My team i work with

    Worst thing

    Poor management. Poor salary. No career progression

    3.7

    NHS Employee, April 2021

  • Best thing

    The hours

    Worst thing

    Contact with people

    8.9

    NHS Employee, April 2021

  • Best thing

    Helping people

    Worst thing

    Inequality in workload in same department

    5.5

    NHS Employee, April 2021

  • Best thing

    Some of the people I work with

    1.5

    NHS Employee, April 2021

  • Best thing

    The people I work with.

    Worst thing

    Lack of respect.

    8.7

    NHS Employee, April 2021

  • Best thing

    Left to get on with things. Easy to do work. Team is fab.

    Worst thing

    Rare input from management.

    8.3

    NHS Employee, April 2021

  • Best thing

    Amount of annual leave

    Worst thing

    Downgrading of roles, data collection before dealing with patients, too many middle managers having endless meetings and achieving nothing at all

    5.5

    NHS Employee, April 2021

  • Best thing

    Camaraderie
    Support from colleagues
    Helping the patients and the clinical staff

    Worst thing

    Heavy work load

    8.5

    NHS Employee, April 2021

  • Best thing

    Meeting people. Nice team

    Worst thing

    Too much work

    9.8

    NHS Employee, April 2021

  • Best thing

    Fits around family

    Worst thing

    Heavy work load

    9.4

    NHS Employee, April 2021

  • Best thing

    Helping people

    Worst thing

    Lack of team work

    7.3

    NHS Employee, April 2021

  • Best thing

    Helping patients

    Worst thing

    Too much work

    3.3

    NHS Employee, April 2021

  • Best thing

    Great colleagues and personal job satisfaction

    Worst thing

    Beaurocracy

    9.5

    NHS Employee, April 2021

  • Best thing

    Lots of variety

    Worst thing

    Covering other people during COVID and no recognition

    6.9

    NHS Employee, April 2021

  • Best thing

    The pay, the holidays, the people I work with and the variety of work I do.

    Worst thing

    The quantity of work we are expected to deal with.

    6.9

    NHS Employee, April 2021

  • Best thing

    Kind of being my own boss.

    Worst thing

    Struggling to fit work into the time given.

    9.4

    NHS Employee, April 2021

  • Best thing

    Doctors I work with

    Worst thing

    Management

    3.3

    NHS Employee, April 2021

  • Best thing

    Flexible hours

    Worst thing

    Too much work

    8.0

    NHS Employee, March 2021

  • Best thing

    Helping patients

    Worst thing

    Too much work

    7.3

    NHS Employee, March 2021

  • Best thing

    I love my job as it is very varied and I love helping people

    Worst thing

    Sometimes having too much to do abd feeling overwhelmed

    5.0

    NHS Employee, March 2021

  • Best thing

    Varied work which gives great satisfaction in helping people.

    Worst thing

    Can be stressful

    9.8

    NHS Medical secretary, March 2021

  • Best thing

    Good to help patients, enjoy words, grammar, attention to detail, given responsibility to get job done without supervision.

    Worst thing

    Sometimes feeling isolated, not included in some things, unfortunately did receive much support when I have had bereavements in the past couple of years.

    9.4

    NHS Medical secretary, March 2021

  • Best thing

    It’s locL, people are friendly, I work with a good team and management are great.

    Worst thing

    Workload

    9.3

    NHS Medical secretary, March 2021

  • Best thing

    Helping the public

    Worst thing

    Demanding managers

    4.1

    NHS Medical secretary, March 2021

  • Best thing

    Some of the people, clients

    2.5

    NHS Medical secretary, March 2021

  • Best thing

    The nature of the work and flexible hours.

    Worst thing

    The condescending attitude that some doctors and nurses have towards admin staff who are the first point of contact when dealing with the public and other professions.

    6.7

    NHS Employee, March 2021

  • Best thing

    Trusted to get on with the work and get on well with team

    Worst thing

    Not enough people in our team

    6.6

    NHS Medical secretary, March 2021

  • Best thing

    Helping people, working with a great team

    Worst thing

    Workload is immense and although I’d like full time hours I’ve been told I can’t have them

    8.0

    NHS Medical secretary, March 2021

  • Best thing

    Good team of colleagues. Rewarding. Contact with patients. Flexibility.

    Worst thing

    Routine. Not enough time in working day to complete work.

    9.9

    NHS Employee, March 2021

  • Best thing

    Dealing with the public and helping patients

    Worst thing

    Taking on other people's work constantly

    3.7

    NHS Employee, March 2021

  • Best thing

    Good colleagues

    Worst thing

    Stress. Amount of work

    4.7

    NHS Employee, March 2021

  • Best thing

    My colleagues

    Worst thing

    Reports for national statistics. Angry patients

    5.5

    NHS Employee, March 2021

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