NHS Professionals

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NHS Professionals is a staff bank that supplies temporary staff to the NHS.

nhsprofessionals.nhs.uk
6.3
Joint 121st of 233 rated NHS trusts

Rating based on 2,614 employees who took the Breakroom Quiz

About jobs at NHS Professionals

Pay

    Good
  • Most people are paid a living wage

    Do NHS Professionals pay a living wage?

    Most people are paid a living wage.

    How we know this

    68% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 285 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

    • Okay
  • Only some people are paid market rates

    Do NHS Professionals pay market rates?

    Only some people are paid above average for their job.

    How we know this

    43% of people are paid below average for the type of work they do.

    Based on data from 245 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

    • Good
  • Everyone is paid the same, whatever their age

    Do NHS Professionals pay the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what NHS Professionals pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 382 people who took the Breakroom Quiz between June 2023 and July 2025.

    • Needs improving
  • Most people don’t get paid breaks

    Do workers at NHS Professionals get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    84% of people say they don’t get paid breaks.

    Based on data from 322 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

    • Good
  • Most people get sick pay

    Do NHS Professionals pay sick pay?

    Yes. Most people get proper sick pay.

    How we know this

    73% of people say they would get paid if they were sick but scheduled to work.

    Based on data from 319 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

    • Okay
  • Some people do unpaid extra work

    Do workers at NHS Professionals do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    38% of people report that they do extra work that they don’t get paid for.

    Based on data from 269 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at NHS Professionals?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 25% of people with changing schedules report getting one week notice or less.
    • 14% of people with changing schedules report getting two weeks notice.
    • 15% of people with changing schedules report getting three weeks notice.
    • 46% of people with changing schedules report getting four weeks notice or more.

    Based on data from 166 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

    • Good
  • Most people don’t worry about their hours

    Do workers at NHS Professionals worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    87% of people report they don’t worry about getting enough hours.

    Based on data from 226 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

    • Okay
  • Only some people get a choice of shifts

    Do NHS Professionals workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    49% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 229 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

    • Okay
  • Can be hard to change shifts

    How easy is it for NHS Professionals workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    54% of people report that it’s hard to change shifts if they need to.

    Based on data from 185 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

    • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at NHS Professionals?

    Some people find it hard to book holiday.

    How we know this

    34% of people report it’s hard to book holidays.

    Based on data from 301 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

    • Good
  • Shifts don’t get changed at short notice

    Do NHS Professionals managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    78% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 263 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

    • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at NHS Professionals?

    Most people find it easy to take sick leave.

    How we know this

    69% of people report that it’s easy to take time off if they are sick.

    Based on data from 301 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

    • Good
  • Most students say it’s good

    Is a NHS Professionals job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    68% of students report this is a good place to work if you’re studying.

    Based on data from 60 people who took the Breakroom Quiz between July 2024 and July 2025.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

    • Okay
  • Only some parents say it’s good

    Is working at NHS Professionals good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    38% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 120 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at NHS Professionals feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    40% of people say they’re not treated with respect by their managers.

    Based on data from 292 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

    • Okay
  • Only some people get proper breaks

    Do people at NHS Professionals get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    45% of people report that they don’t get to take proper breaks.

    Based on data from 311 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

    • Needs improving
  • Most people are stressed

    Is it stressful to work at NHS Professionals?

    Most people feel stressed here.

    How we know this

    76% of people say they often feel stressed at work.

    Based on data from 322 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

    • Okay
  • Only some people enjoy their job

    Do people at NHS Professionals enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    34% of people report they don’t enjoy their job.

    Based on data from 277 people who took the Breakroom Quiz between January 2025 and July 2025.

    • Okay
  • Only some people recommend their team

    Do people at NHS Professionals recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    63% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 120 people who took the Breakroom Quiz between April 2025 and July 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

    • Okay
  • Only some people get enough training

    Do people get enough training when they start at NHS Professionals?

    Some people didn’t get enough training when they started.

    How we know this

    46% of people report they didn’t get enough training when they started working here.

    Based on data from 314 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

    • Okay
  • Only some people get support to progress

    Are people given support to progress at NHS Professionals?

    Only some people are given support to progress here.

    How we know this

    In the last year, 59% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 300 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

    • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think NHS Professionals head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 303 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

    • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how NHS Professionals is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    62% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 301 people who took the Breakroom Quiz between January 2025 and July 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How NHS Professionals ranks

NHS Professionals ranks joint 121st to work for out of NHS trusts.

  1. 121= Sheffield Teaching Hospitals NHS Foundation Trust
    6.3
  2. 121= NHS Professionals
    6.3
  3. 121= Kent Community Health NHS Foundation Trust
    6.3

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 9 July 2025.

See how all the NHS trusts rank

Pay ranges at NHS Professionals

  1. Administrator

    ÂŁ10.65-14.48 per hour

  2. Healthcare assistant

    ÂŁ11.44-14.21 per hour

  3. Receptionist

    ÂŁ10.66-12.60 per hour

  4. Pharmacy technician

    ÂŁ24.2k-35.5k per year

  5. Support worker

    ÂŁ11.26-13.87 per hour

  6. HCA

    ÂŁ11.44-13.14 per hour

  7. Medical secretary

    ÂŁ11.45-13.97 per hour

  8. Clinical support worker

    ÂŁ11.44-15.69 per hour

  9. Domestic

    ÂŁ11.40-12.36 per hour

  10. Pharmacy assistant

    ÂŁ10.88-13.26 per hour

  11. Dental nurse

    ÂŁ7.74-18.52 per hour

  12. Housekeeper

    ÂŁ10.60-15.79 per hour

  13. Manager

    ÂŁ26.0k-36.4k per year

  14. Social worker

    ÂŁ25.7k-42.7k per year

  15. Secretary

    ÂŁ12.05-15.58 per hour

  16. Catering assistant

    ÂŁ11.44-13.73 per hour

  17. Nursery nurse

    ÂŁ7.40-22.65 per hour

  18. Physio assistant

    ÂŁ10.80-15.00 per hour

  19. Sterile services technician

    ÂŁ11.06-15.20 per hour

  20. Porter

    ÂŁ11.39-12.60 per hour

Find out more about pay at NHS Professionals

NHS Professionals job reviews

  • Best thing

    Helping vulnerable people

    Worst thing

    Caseload. Doing the same work as higher paid people. Doing multiple tasks

    6.4

    Social care worker at NHS Professionals, April 2025

  • Best thing

    Caring for lovely patients, working when I want, where I want, enhanced pay for weekends, cancelling and picking up shifts easily

    Worst thing

    Stress, long hours, tiring days, staff treating you poorly depending where you work

    7.6

    Senior health care assistant at NHS Professionals, April 2025

See all 353 NHS Professionals job reviews

Jobs by location

  1. Exeter

    4 job openings

  2. London

    7 job openings

  3. Milton Keynes

    1 job opening

  4. Plymouth

    1 job opening

  5. Portsmouth

    3 job openings

  6. Southampton

    3 job openings

See all NHS Professionals jobs

Handy to know

How are people paid?

73%
by the hour
28%
an annual salary

Based on 120 NHS Professionals employees

How much notice do people get of their shifts?

25%
14%
15%
46%

Based on 166 NHS Professionals employees

What contracts are people on?

9%
3%
40%
49%

Based on 218 NHS Professionals employees

Top 5 NHS trusts

Based on job reviews from 24,085 employees.

  1. Derbyshire Healthcare NHS Foundation Trust

    Reviewed by 6 employees

    9.2

  2. Surrey and Borders Partnership NHS Foundation Trust

    Reviewed by 5 employees

    9.2

  3. Berkshire Healthcare NHS Foundation Trust

    Reviewed by 9 employees

    8.7

  4. Velindre University NHS Trust

    Reviewed by 7 employees

    8.5

  5. Wye Valley NHS Trust

    Reviewed by 16 employees

    8.5

Bottom 5 NHS trusts

Based on job reviews from 24,085 employees.

  1. North Middlesex University Hospital NHS Trust

    Reviewed by 12 employees

    4.7

  2. Northampton General Hospital NHS Trust

    Reviewed by 14 employees

    4.5

  3. Warrington and Halton Teaching Hospitals NHS Foundation Trust

    Reviewed by 16 employees

    4.3

  4. Moorfields Eye Hospital NHS Foundation Trust

    Reviewed by 6 employees

    4.2

  5. Dorset County Hospital NHS Foundation Trust

    Reviewed by 13 employees

    3.8