NHS

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The NHS is the UK’s publicly funded medical and healthcare provider.

nhs.uk

Based on responses from 9,954 employees at the NHS.

About jobs at the NHS

Pay

    Good
  • Most people are paid a living wage

    Do the NHS pay a living wage?

    Most people are paid a living wage.

    How we know this

    69% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 620 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do the NHS pay market rates?

    Only some people are paid above average for their job.

    How we know this

    54% of people are paid below the average pay for the type of work they do.

    Based on data from 473 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Most people don’t get paid breaks

    Do workers at the NHS get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    83% of people say they don’t get paid breaks.

    Based on data from 640 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Good
  • Most people get sick pay

    Do the NHS pay sick pay?

    Yes. Most people get proper sick pay.

    How we know this

    75% of people say they would get paid if they were sick but scheduled to work.

    Based on data from 617 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at the NHS do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    41% of people report that they do extra work that they don’t get paid for.

    Based on data from 498 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at the NHS?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 22% of people with changing schedules report getting one week notice or less.
    • 13% of people with changing schedules report getting two weeks notice.
    • 15% of people with changing schedules report getting three weeks notice.
    • 50% of people with changing schedules report getting four weeks notice or more.

    Based on data from 375 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at the NHS worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    80% of people report they don’t worry about getting enough hours.

    Based on data from 353 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do the NHS workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    52% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 474 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for the NHS workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    54% of people report that it’s hard to change shifts if they need to.

    Based on data from 390 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at the NHS?

    Most people find it easy to book holiday.

    How we know this

    71% of people report it’s easy to book holidays.

    Based on data from 615 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do the NHS managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    74% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 491 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at the NHS?

    Most people find it easy to take sick leave.

    How we know this

    74% of people report that it’s easy to take time off if they are sick.

    Based on data from 608 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is a NHS job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    75% of students report this is a good place to work if you’re studying.

    Based on data from 173 people who took the Breakroom Quiz between March 2022 and September 2022.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at the NHS good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    36% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 133 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do people at the NHS feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    68% of people say they’re treated with respect by their managers.

    Based on data from 598 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at the NHS get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    39% of people report that they don’t get to take proper breaks.

    Based on data from 609 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful to work at the NHS?

    Most people feel stressed here.

    How we know this

    80% of people say they often feel stressed at work.

    Based on data from 639 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at the NHS enjoy their jobs?

    Most people enjoy their job.

    How we know this

    68% of people report they enjoy their job.

    Based on data from 542 people who took the Breakroom Quiz between June 2022 and September 2022.

  • Okay
  • Only some people recommend their team

    Do people at the NHS recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    52% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 679 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at the NHS?

    Some people did’t get enough training when they started.

    How we know this

    43% of people report they didn’t get enough training when they started working here.

    Based on data from 627 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at the NHS?

    Only some people are given support to progress here.

    How we know this

    In the last year, 49% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 612 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think the NHS head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    84% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 623 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how the NHS is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    61% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 610 people who took the Breakroom Quiz between June 2022 and September 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How the NHS ranks

NHS ranks joint 37th to work for out of healthcare providers.

  1. 37= Ambulance Service
    6.4
  2. 37= NHS
    6.4
  3. 37= NHS Professionals
    6.4

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 24 September 2022.

Pay ranges at the NHS

  1. £9.35–12.98 per hour

  2. HCA

    £9.23–11.27 per hour

  3. £8.99–10.55 per hour

  4. £16.06–21.34 per hour

  5. £9.00–11.01 per hour

  6. £9.47–11.78 per hour

  7. £9.25–15.40 per hour

  8. £9.49–11.34 per hour

  9. £11.99–23.44 per hour

  10. £10.00–13.37 per hour

  11. £10.31–14.69 per hour

  12. £9.00–11.11 per hour

  13. £9.36–18.00 per hour

  14. £9.00–12.83 per hour

  15. £8.79–11.06 per hour

  16. £9.43–12.26 per hour

  17. £9.44–10.37 per hour

  18. £9.88–13.14 per hour

  19. £10.58–19.90 per hour

  20. £9.22–12.79 per hour

  21. £11.27–21.83 per hour

  22. £9.41–10.70 per hour

  23. £11.50–20.01 per hour

  24. £9.30–10.82 per hour

  25. £8.97–11.64 per hour

  26. £10.57–18.14 per hour

  27. £8.98–12.63 per hour

  28. £8.79–11.45 per hour

  29. £12.12–18.89 per hour

  30. £9.04–10.89 per hour

  31. £9.03–12.36 per hour

  32. Pay not available

  33. Pay not available

  34. Pay not available

  35. Pay not available

  36. Pay not available

NHS job reviews

  • Best thing

    Schedules and holidays benefits are great. Get paid when sick. Depending on length of service depends how long you would get paid full wage. Then it will drop to half pay. Max 6 months.

    Worst thing

    No communications between lower workers when they are doing the bulk of the work.
    The filing system is completely different for every department. No wonder things get lost. No wifi. No freedom in approaching some tasks.

    5.5

    NHS Employee, July 2022

  • Best thing

    The team i work with.
    Its only Monday to Friday.

    Worst thing

    The stress
    The grief we get over the phones off patients
    The conputer system crashes alot
    Constantly watched with calls
    Get pulled up about what feels like everything

    5.0

    NHS Employee, May 2022

Jobs by location

  1. 5 job openings

  2. 2 job openings

  3. 4 job openings

  4. 11 job openings

  5. 4 job openings

  6. 17 job openings

  7. 6 job openings

Handy to know

What contracts are people on?

16% report having zero hours contracts.
4% report having low hours contracts. (less than 16 hours)
27% report having part time contracts. (16-35 hours)
53% report having full time contracts. (more than 35 hours)

Based on 331 NHS employees

How are people paid?

52%
by the hour
48%
an annual salary

Based on 680 NHS employees

How much notice do people get of their shifts?

22% of people with changing schedules report getting one week notice or less.
13% of people with changing schedules report getting two weeks notice.
15% of people with changing schedules report getting three weeks notice.
50% of people with changing schedules report getting four weeks notice or more.

Based on 375 NHS employees