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Next is a retailer. They sell homewares and fashion for women, men and children.

next.co.uk

Next job reviews

Showing 195 reviews

  • Best thing

    Amazing and nice people

    Worst thing

    Sometimes not so nice staff and constant monitoring, even though you know your job better than them

    3.9

    Next Retail assistant, March 2024

  • Best thing

    the staff are really friendly and welcoming

    Worst thing

    the customers rudeness

    7.3

    Next Customer service assistant, March 2024

  • Best thing

    The best thing about the job is colleagues that you can relate to and are on your wavelength. You can reserve stuff and keep them behind the till to buy at the end of your shift (if your coworkers would actually leave them and not put them back out onto the floor). The allowance for uniform is good.

    Worst thing

    The managers. If you are young, you will be heavily mistreated, exploited, and overworked for your age and/or pay. Personally, whilst working at Next, some of the managers are the worst and rudest people I’ve had to deal with. Also, I wouldn’t recommend working here if you are neurodivergent and/or a student - they have little respect of your studies and what you can and can’t do.

    1.5

    Next Sales assistant, March 2024

  • Best thing

    Easy if required overtimes, progression within business, benefits.

    Worst thing

    Policies - too many and very often coming to conflict with people's personal life. Bureaucracy- very often when required to solve issues ut has to be passed by multiple different people from different levels and departments. Company put strategies and rules for workers (performance policy, etc.) that does not reflect what is actually happening on the floors.

    9.4

    Next Employee, March 2024

  • Best thing

    Its mostly fast paced, the shifts go by quickly. Very relaxed workplace in terms of the people you work with. The staffroom is stocked with snacks, food and drinks 90% of the time.

    Worst thing

    Can sometimes be high pressure. Some days are hit and miss and you never know what to expect.

    3.5

    Next Employee, February 2024

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  • Best thing

    The perks

    Worst thing

    Little training or opportunity to progress. They use their most experienced people to do each task. Nepotism, favouritism and corruption is rife. Best chance of opportunity to learn and progress is to work morning shift, but they seem to give those shifts to friends and sometimes new people. I've been overlooked for so long now and I have stopped asking for opportunity.

    5.5

    Next Sales assistant, February 2024

  • Best thing

    Some of my colleagues and the customers

    Worst thing

    incompetence in management, poor leadership, unfair pay, poor work environment, overall a very toxic workplace

    1.5

    Next Sales assistant, January 2024

  • Best thing

    Nice co workers

    Worst thing

    Horrible manager, unpaid breaks, Not getting informed about things

    2.8

    Next Sales assistant, January 2024

  • Best thing

    The wage

    Worst thing

    The lack of work that is our fault

    7.0

    Next Warehouse operative, January 2024

  • Best thing

    colleagues

    Worst thing

    poor wage
    unreasonable shifts during sale periods
    understaffed

    3.4

    Next Employee, January 2024

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  • Best thing

    The experience

    Worst thing

    The manager’s input and sometimes the treatment from those above

    3.4

    Next Sales assistant, January 2024

  • Best thing

    Team members are nice. Nice and simple job

    Worst thing

    Customers

    8.4

    Next Sales assistant, January 2024

  • Best thing

    the break room

    Worst thing

    the lack of respect from customers as well as other employees

    1.5

    Next Sales associate, January 2024

  • Worst thing

    Unsafe for women, sexual harassment allegations NEVER taken seriously, excuses made by management to protect the perpetrators.

    1.6

    Next Sales assistant, December 2023

  • Best thing

    Work mates

    Worst thing

    Management, senior management

    2.6

    Next Warehouse operative, December 2023

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  • Best thing

    Every days different, plenty of opportunities to develop.

    Worst thing

    Can be stressful, cant choose who you work with, hard to express concerns to leaders

    7.7

    Next Employee, December 2023

  • Best thing

    The customers and my regulars

    Worst thing

    Rude customers

    6.4

    Next Sales assistant, November 2023

  • Best thing

    The people (staff & the nice customers) and the discounts

    Worst thing

    Rude staff and the pay isn’t great compared to other stores in the same area

    7.8

    Next Team member, November 2023

  • Best thing

    No much stress unlik other warehouse

    Worst thing

    Pickers are always exhausted after work

    6.8

    Next Warehouse operative, November 2023

  • Best thing

    Team, discount, good job for a student

    Worst thing

    Rude Costumers, when there is problems with the tills

    8.4

    Next Sales assistant, October 2023

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  • Worst thing

    The pay is minimum wage. You have to work every sale period.

    1.9

    Next Sales assistant, October 2023

  • Best thing

    Working in fashion

    Worst thing

    Minimum pay. Under staffed nearly all the time

    1.5

    Next Sales assistant, October 2023

  • Best thing

    People I work with

    Worst thing

    Costumers and the disrespect we get from them

    1.6

    Next Retail assistant, October 2023

  • Best thing

    the staff that work there

    Worst thing

    the pay, repetitiveness

    2.6

    Next Sales assistant, October 2023

  • Best thing

    The people I work with

    9.4

    Next Employee, September 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    easy, good pay, friendly environment

    Worst thing

    can be boring

    7.3

    Next Sales assistant, September 2023

  • Best thing

    People coworkers

    Worst thing

    The work the pressure management

    2.8

    Next Warehouse operative, September 2023

  • Best thing

    I get work in a warehouse and expand my learning more.

    Worst thing

    Having to wear gloves constantly, I'm used to working without them

    9.8

    Next Warehouse operative, September 2023

  • Best thing

    The team are strong and make the day go by faster

    Worst thing

    Understaffed shifts and poor customer management

    2.3

    Next Sales assistant, August 2023

  • Best thing

    I work with nice people

    Worst thing

    It’s just repetitive I get asked to do the exact same things every shift and I’m just left to do it usually on my own

    3.2

    Next Sales assistant, August 2023

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  • Best thing

    great team, understanding

    Worst thing

    some managers, sometimes left the whole night with no work to do, some employees

    9.4

    Next Warehouse operative, July 2023

  • Best thing

    The team I work with

    Worst thing

    Stress, managers, hours

    2.3

    Next Team member, July 2023

  • Best thing

    Discount

    Worst thing

    Lack of support
    Short staffed
    Last minute changes to the rota
    Mangers not helping progression within the company

    1.8

    Next Sales assistant, June 2023

  • Best thing

    social aspect

    Worst thing

    management,pay and unable to get holidays

    1.2

    Next Sales assistant, June 2023

  • Best thing

    The bat thing is the uniform discount as it’s 75%, but it has to be new stock and approved by a manager (sometimes several managers)

    Worst thing

    The actual work is incredibly difficult and we’re not paid or credited nearly enough for it. Often times you’ll be promised rewards for your work but never are. Often not paid properly, incredibly difficult to take time off, and the rota often changes last minute, like mine is usually changed with less than a day’s notice and usually when I’m not in work. My manager also tends to spam me on Facebook messenger during holidays. Their general work systems especially for the online department are incredibly inefficient and unfair.

    1.2

    Next Sales assistant, May 2023

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  • Best thing

    Duscount

    Worst thing

    Managers don’t care about anybody

    2.8

    Next Sales assistant, April 2023

  • Best thing

    the discounts

    Worst thing

    i feel as though i don’t get respected enough at work by both staff and customers

    2.4

    Next Shop assistant, April 2023

  • Best thing

    Team I work with

    Worst thing

    Late nights

    9.0

    Next Employee, April 2023

  • Best thing

    Good people from the lower levels to higher levels of management.

    Worst thing

    Lots of bad people, no accountability, don’t listen to people more knowledgeable in certain areas. Pretty sure I’m being bullied by a manager

    3.7

    Next Employee, April 2023

  • Best thing

    You can interact with customers, colleagues and just generally be yourself

    Worst thing

    Sometimes the work load can be a bit too much

    8.2

    Next Sales assistant, April 2023

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  • Worst thing

    Managers don’t care, rubbish pay

    3.0

    Next Sales assistant, April 2023

  • Best thing

    Management are on the whole friendly, understanding when struggling with mental health

    Worst thing

    Low pay for new starters if you are under 21, stressful because of low numbers of staff

    6.6

    Next Sales assistant, March 2023

  • Best thing

    4 days oFf

    Worst thing

    No respect

    5.0

    Next Customer advisor, March 2023

  • Best thing

    The people and getting to speak to the public

    Worst thing

    The managers

    4.1

    Next Sales assistant, March 2023

  • Best thing

    Some people that you meet there are good.

    Worst thing

    For most part it’s the worst place I have ever worked at. Managers there are completely out of line not only flirting with new girls that just started work but also extremely rude and two faced ( not all of them but there are defiantly quiet a few ). They never listen to what staff has to say,

    1.6

    Next Warehouse operative, January 2023

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  • Best thing

    Team

    Worst thing

    Hours often not the same as on rota, hours can be cut during shift, pay very low, lots of staff with few hours to work, hardly a full time staff member

    5.0

    Next Retail assistant, January 2023

  • Best thing

    i’ve made so many great friends working there
    staff nights out / managers birthday nights out
    good in depth training
    the amount of holidays you can take in a year even on a small contract

    Worst thing

    summer and boxing day sales stress
    the hours you get contracted to if you’re under 18
    not being able to wear brands that next supports as workwear (aka - Nike)

    8.4

    Next Sales assistant, January 2023

  • Best thing

    Easy to learn how to do the job

    Worst thing

    If you need time off, they never understand and nobody ever wants to cover your shift. If you call in sick they will still try and make you come in and they tell you to call back in a hour for an updatw

    2.1

    Next Sales assistant, January 2023

  • Best thing

    The people i work with

    Worst thing

    Doing a job im not actually signed up for

    9.7

    Next Warehouse operative, January 2023

  • Best thing

    The team is great. People look out for each other. Managers on hand and stick up for employees. Can pick up or swap extra shifts

    Worst thing

    Low pay for expectations.
    Unpaid breaks and holidays.
    Not enough hours for some.
    Hours can be cut to minimum contracted hours at times.

    6.0

    Next Retail assistant, January 2023