New Look
Uh oh. New Look hasn’t committed to creating great jobs yet.
Breakroom helps companies reach the next generation of candidates.
If you’re from head office, sign up here to get started on your Breakroom journey.
DismissNew Look is a retailer. They sell fashion for women, men and children.
newlook.comNew Look job reviews
Showing 107 reviews
-
Best thing
Talking to new people every shift
Worst thing
Worst management
New Look Sales advisor, May 2022
-
Best thing
Colleagues
Worst thing
Management doesn't do their job, unrealistic targets each week, if you hit them they expect you to do more then the rest, no staff and constantly dealing with customers while management have a chat in the back
New Look Sales assistant, March 2022
-
Best thing
Friendly team members
Worst thing
Always pressured to hit unrealistic targets that don’t keep the customers interest at heart
New Look Sales advisor, March 2022
-
Best thing
amazing collegues and hours
Worst thing
some rude customers, but thats expected
New Look Employee, March 2022
-
Best thing
people are nice mostly
Worst thing
repetitive
New Look Security officer, February 2022
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
The people that you meet within the job
Worst thing
Management, expect too much with very little pay. You are responsible for how the store is doing. Managers don’t respect staff. Too many targets to hit. Pay is very poor for supervisors and sales managers. Staff are treated as just another number. Very poor company to work for. A lot of rude customers due to the fact new look is not a well respected brand in the public eye. They are the first company I have known to try convince their staff that a CVA is a good thing. Company is riddled with debt and so far behind other fast fashion brands
New Look Supervisor, February 2022
-
Best thing
The team and customers
Worst thing
The brain dead shifts, repetitive workload and gets extremely boring
New Look Sales advisor, February 2022
-
Best thing
Staff discount
Contributions towards Christmas party of £10 ppWorst thing
change in management constantly
management not understanding mental health or bereavement
change in schedule at the drop of the hat and as management expect to say yes.
the pressure put on supervisors to hold the stores when the AM and SM get paid double what we do.
Claiming fuel costs back takes decades.
Getting in touch with HR about missing pay takes decades.New Look Supervisor, February 2022
-
Best thing
the team and community
Worst thing
how busy it can get
New Look Sales assistant, February 2022
-
Best thing
Meeting new people
Worst thing
Management not pulling their weight
New Look Sales advisor, January 2022
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
The friends you make
Worst thing
The mamager
New Look Shop assistant, January 2022
-
Best thing
I really do love my job, the people I work with are all lovely, I've definitely had the opportunity to progress within my role and putting in effort has really paid off
Worst thing
Taking on alot of cover that others don't want to do, feel like I don't really do anything else but work
New Look Sales advisor, January 2022
-
Best thing
People who you work with
New Look Store assistant, December 2021
-
Best thing
loads of hours available
Worst thing
underpays
understaffedNew Look Store assistant, December 2021
-
Best thing
The people I work with
Benefits
Talking and helping the customersWorst thing
Rude customers
Stressed about hitting targets
No smoke breaksNew Look Sales assistant, December 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
It’s easy going and the managers understand that school and education is prioritised over the job.
Worst thing
Some customers are rude and it’s very high maintenance during the Christmas break
New Look Sales advisor, December 2021
-
Best thing
Ur fits round college
Worst thing
I feel like everyone is judging and it’s a judgmental environment
New Look Sales assistant, December 2021
-
Best thing
The people that come into the shop
Worst thing
There’s not much else to do other than Til
New Look Retail assistant, December 2021
-
Best thing
Keeping myself too myself
Worst thing
The days feel like they go on forever
New Look Employee, December 2021
-
Best thing
Staff discount
Worst thing
Just a number to them.
Awful management who don’t care about anything other than how much money they take that week.
Clothes bad quality
Purposefully put you in on a 6hr shift so you don’t get a break
Negative and unsafe environment- not sure how it’s still going!New Look Sales advisor, December 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
the discounts
Worst thing
back aches 😩😩😩
New Look Employee, December 2021
-
Best thing
The discount
Worst thing
The stock room is a massive safety hazard. They only sort it out when there’s a visit. People trip, fall, bang their body, stub their toes etc all the time in there because of the rails, mannequins, bar work etc that’s just lying around. The store manager gets all the management below him to do his dirty work (aka sacking people, hiring people etc). Visual merchandisers, department leaders etc get the same pay as sales advisors even though it’s harder work. You get paid the exact same rate if you do a night shift. They aren’t empathetic towards medical emergencies/illnesses and will just rant to you about how your illness affects the store’s performance.
New Look Sales advisor, December 2021
-
Best thing
The perks and being able to see the new trends come in
Worst thing
The stress sometimes that it all brings. Customers can be horrible
New Look Employee, July 2021
-
Best thing
Sometimes fun
Worst thing
Busy not enough staff
New Look Sales advisor, July 2021
-
Best thing
Discount
Worst thing
Too much travel for not enough hours
New Look Sales advisor, July 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
The team
Worst thing
Newlook as a company
New Look Store manager, June 2021
-
Best thing
40 % discount
Worst thing
Bad management
Stick coverNew Look Sales advisor, June 2021
-
Best thing
Experience in retail
Worst thing
Poor organisation and communication from the management team (e.g. rota’s are sent a day or two before shifts)
New Look Sales advisor, June 2021
-
Best thing
Working with great people and it makes you feel good when you have helped a customer
Worst thing
The hourly pay
New Look Sales advisor, May 2021
-
Best thing
Gets me out of the house and allows me to interact with people
Worst thing
Clique environment that can make you feel isolated and picked on in a toned down way
New Look Sales advisor, April 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
A lot of days off due to 12 hour shifts.
Worst thing
Terrible management.
Only paying lip service to covid laws.New Look Warehouse operative, April 2021
-
Best thing
We work 2 days one week and 5 the next.
Worst thing
The management its a very corrupt place to work.
New Look Employee, April 2021
-
Best thing
Discount, relatively stress free. Decent hours, nice team.
Worst thing
Customers in this particular area are disrespectful of the clothes and aren't open to friendly chit chat.
New Look Supervisor, March 2021
-
Best thing
Management, other members of staff, interacting with members of the public, my workplace is like a second family to me
Worst thing
Some customers treat retail workers badly
New Look Sales advisor, February 2021
-
Best thing
Massive focus on team happiness, everyone is lovely each other. The discounts are amazing. The company provides training modules and on floor. Plenty opportunity for growth and promotion. Area manager is highly involved with each store. Any complaints are taken seriously
Worst thing
Customers can be hard to deal with
New Look Supervisor, February 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
Flexible hours, stress free
Worst thing
Last minute changes to rotas, availability of extra hours
New Look Sales assistant, January 2021
-
Best thing
The team the product the store and the atmosphere
Worst thing
Too many promotions at the same time too much workload when unnecessary at times.
New Look Supervisor, November 2020
-
Best thing
The team team i work with are great. But the company us horrible. They couldn't careless about us.
Worst thing
My work load has almost tremble since I started. They keep cutting hours but demand the same amount of work gets done. It's physically impossible. I also don't get paid for being a key holder.
New Look Sales Advisor, October 2020
-
Best thing
It is fairly easy
Worst thing
Everything else. Bad pay, no hours but you have to be free all the time so you can’t get a second job. Managers are rude. Physically exhausting (6hrs on feet with no break or food). Company is unethical and products are badly made
New Look Sales associate, August 2020
-
Best thing
Get to meet prople
Worst thing
Opening boxing day
New Look Sales advisor, May 2020
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
Flexible hours and flexible holiday allowances
Worst thing
Poor hours, no career prospects
New Look Sales advisor, December 2019
-
Best thing
Training in VM, staff discount, colleagues of the same level
Worst thing
Unpredictable hours, hard time to change shifts, lot of pressure and
New Look Sales assistant, September 2019
-
Best thing
Feel helpful, nice team, good discount
Worst thing
Horrible customers
New Look Sales advisor, September 2019
-
Best thing
Discount although it used to be 50%
Worst thing
No overtime, unappreciated by management, under staffed, forever changing rotas
New Look Sales advisor, September 2019
-
Best thing
The people I work with and our customers
Worst thing
Not having a break
New Look Sales assistant, September 2019
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
Wage and people I work with
Worst thing
Some mangers
New Look Sales assistant, September 2019
-
Best thing
Experience
Worst thing
Customers having a go
New Look Sales advisor, September 2019
-
Best thing
Friendships with colleagues and customers
Worst thing
Inconsistent hours
New Look Sales assistant, September 2019
-
Best thing
Discount
Worst thing
Difficulty swapping shifts, short notice rotas
New Look Sales associate, September 2019
-
Best thing
Seeing customers
Worst thing
Bitchiness, pettiness, favouritism
New Look Sales assistant, September 2019