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New Look

newlook.com

Breakroom Rating based on 50 job reviews

5.3/10
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What is the Breakroom Rating?

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We’re different from other job review sites.

Breakroom Ratings are a fair and objective measure of how good an employer is.

Instead of giving us a personal opinion of their workplace, everyone on Breakroom answers the same set of questions about their job.

This means we can measure what jobs are really like at an employer, and you can trust the Breakroom Rating to find out where’s best to work.

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New Look job reviews

Find out what New Look jobs are really like…

50 New Look employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

See reviews matching:

Jobs

  • 2.4/10

    Sales associate

    • £8.72 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Less than a week’s notice of their shifts
    2. Employer doesn’t understand what’s happening on the ground
    3. Not enough training

    Best thing

    It is fairly easy

    Worst thing

    Everything else. Bad pay, no hours but you have to be free all the time so you can’t get a second job. Managers are rude. Physically exhausting (6hrs on feet with no break or food). Company is unethical and products are badly made

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    August 2020
  • 5.9/10

    Sales

    • £8.35 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Two weeks notice of their shifts
    3. Managers change their shifts at short notice

    Best thing

    People I work with

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    June 2020
  • 6.1/10

    Collegue

    • £18,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to take holidays
    3. No paid breaks

    Best thing

    Rota

    Worst thing

    Payment

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    June 2020
  • 8.7/10

    Area leader

    • Manages people
    • £30,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Managers don’t change their shifts at short notice
    3. Employer doesn’t understand what’s happening on the ground
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    June 2020
  • 4.2/10

    Sales advisor

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Minimum sick pay
    3. Doesn’t recommend their team

    Best thing

    Get to meet prople

    Worst thing

    Opening boxing day

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    May 2020
  • 7.4/10

    Warehouse person

    • £8.37 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Recommends their team
    3. No paid breaks
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    March 2020
  • 8.2/10

    Factory worker

    • £10.00 per hour
    • 18–20 years old
    • 1–3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Not stressed
    3. No paid breaks
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    March 2020
  • 4.9/10

    Stock control

    • £23,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Doesn’t recommend their team
    3. Bad for people with caring responsibilities
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    March 2020
  • 7.4/10

    Sales advisor

    • £8.21 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. No unpaid extra work
    3. Don’t get proper breaks

    Best thing

    Hours fun

    Worst thing

    Rude customers

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    March 2020
  • 1.8/10

    Sales advisor

    • £15,000 per year, working a 30 hour week
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Two weeks notice of their shifts
    2. Stressed
    3. Not treated with respect

    Best thing

    Staff discount

    Worst thing

    Managers favourites

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    February 2020
  • 4.9/10

    Sales advisor

    • £7.70 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Minimum sick pay
    3. Working lots of extra hours

    Best thing

    Flexible hours and flexible holiday allowances

    Worst thing

    Poor hours, no career prospects

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    December 2019
  • 9.3/10

    Customer collection coordinator

    • £9,500 per year, working a 20 hour week
    • 25–34 years old
    • Less than a year experience

    What they say about their job

    1. Easy to take holidays
    2. Paid accurately
    3. Enough training

    Best thing

    The people I work with

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    December 2019
  • 4.3/10

    Sales advisor

    • £7.70 per hour
    • 21–24 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Working lots of extra hours
    3. Not enough training

    Best thing

    Customers

    Worst thing

    Store manager

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    September 2019
  • 3.1/10

    Sales assistant

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Working lots of extra hours
    3. No paid breaks

    Best thing

    Training in VM, staff discount, colleagues of the same level

    Worst thing

    Unpredictable hours, hard time to change shifts, lot of pressure and

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    September 2019
  • 3.5/10

    Shop assistant

    • £8.50 per hour
    • 21–24 years old

    What they say about their job

    1. Paid accurately
    2. Minimum sick pay
    3. Stressed

    Best thing

    The customer

    Worst thing

    Hours

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    September 2019
  • 4.5/10

    Sales advisor

    • £7.70 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to take holidays
    2. Not enough training
    3. Working lots of extra hours

    Best thing

    The people

    Worst thing

    Cutting payroll

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    September 2019
  • 7.9/10

    Sales advisor

    • £7.70 per hour
    • 21–24 years old

    What they say about their job

    1. Paid accurately
    2. Easy to take holidays
    3. Less than a week’s notice of their shifts

    Best thing

    Feel helpful, nice team, good discount

    Worst thing

    Horrible customers

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    September 2019
  • 2.3/10

    Sales advisor

    • £7.69 per hour
    • 21–24 years old

    What they say about their job

    1. Hard to change shifts
    2. Not enough training
    3. Minimum sick pay

    Best thing

    Discount although it used to be 50%

    Worst thing

    No overtime, unappreciated by management, under staffed, forever changing rotas

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    September 2019
  • 2.5/10

    Supervisor

    • Manages people
    • £9.21 per hour
    • 21–24 years old

    What they say about their job

    1. Managers change their shifts at short notice
    2. No paid breaks
    3. Stressed

    Best thing

    Fashion

    Worst thing

    Hours

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    September 2019
  • 5.5/10

    Sales assistant

    • £8.20 per hour
    • 34–44 years old

    What they say about their job

    1. Easy to take holidays
    2. Managers change their shifts at short notice
    3. Minimum sick pay

    Best thing

    The people I work with and our customers

    Worst thing

    Not having a break

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    September 2019
  • 5.5/10

    Stock control

    • £9.78 per hour
    • 25–34 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Haven’t had any opportunities to progress
    3. Hard to change shifts
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    September 2019
  • 6.8/10

    Sales assistant

    • £6.15 per hour
    • Under 18 years old

    What they say about their job

    1. Treated with respect
    2. Good for students
    3. Managers change their shifts at short notice

    Best thing

    Wage and people I work with

    Worst thing

    Some mangers

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    September 2019
  • 4.5/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Stressed
    3. Not treated with respect
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    September 2019
  • 3.5/10

    Sale assistant

    • £8.21 per hour
    • 25 or older

    What they say about their job

    1. Paid accurately
    2. Employer doesn’t understand what’s happening on the ground
    3. Stressed
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    September 2019
  • 5.9/10

    Supervisor

    • Manages people
    • £9.12 per hour
    • 21–24 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Working lots of extra hours
    3. Minimum sick pay

    Best thing

    The team

    Worst thing

    Occasional workload

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    September 2019
  • 4.5/10

    Sales advisor

    • £8.21 per hour
    • 25 or older

    What they say about their job

    1. Treated with respect
    2. Not enough training
    3. Working lots of extra hours

    Best thing

    Colleagues

    Worst thing

    Support

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    September 2019
  • 5.5/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. Minimum sick pay
    3. Hard to change shifts

    Best thing

    Experience

    Worst thing

    Customers having a go

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    September 2019
  • 6.8/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Easy to take holidays
    2. Treated with respect
    3. Managers change their shifts at short notice
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    September 2019
  • 7.6/10

    Sales assistant

    • £7.86 per hour
    • 18–20 years old

    What they say about their job

    1. Easy to change shifts
    2. Have had opportunities to progress
    3. Managers change their shifts at short notice

    Best thing

    The people

    Worst thing

    The hours

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    September 2019
  • 5.0/10

    Sales assistant

    • £6.15 per hour
    • Under 18 years old

    What they say about their job

    1. Recommends their team
    2. Haven’t had any opportunities to progress
    3. Two weeks notice of their shifts

    Best thing

    Friendships with colleagues and customers

    Worst thing

    Inconsistent hours

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    September 2019
  • 2.3/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Bad for people with caring responsibilities
    2. Hard to take holidays
    3. Haven’t had any opportunities to progress

    Best thing

    Customers

    Worst thing

    Management

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    September 2019
  • 4.6/10

    Sales associate

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. Managers change their shifts at short notice
    3. Working lots of extra hours

    Best thing

    Discount

    Worst thing

    Difficulty swapping shifts, short notice rotas

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    September 2019
  • 3.3/10

    Sales assistant

    • £7.70 per hour
    • 21–24 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Stressed
    3. Hard to change shifts

    Best thing

    Seeing customers

    Worst thing

    Bitchiness, pettiness, favouritism

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    September 2019
  • 2.3/10

    Sales assistant

    • £7.37 per hour
    • 21–24 years old

    What they say about their job

    1. Not treated with respect
    2. Working lots of extra hours
    3. Managers change their shifts at short notice

    Best thing

    Co workers

    Worst thing

    Management

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    September 2019
  • 5.2/10

    Supervisor

    • Manages people
    • £9.15 per hour
    • 25 or older

    What they say about their job

    1. Have had opportunities to progress
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team

    Best thing

    Friends

    Worst thing

    Late nights

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    September 2019
  • 8.1/10

    Sales advisor

    • £7.38 per hour
    • 18–20 years old

    What they say about their job

    1. Easy to take holidays
    2. Treated with respect
    3. Minimum sick pay

    Best thing

    Customer interactions

    Worst thing

    Sometimes it can be difficult to be heard by management

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    September 2019
  • 2.9/10

    Sales assistant

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Not enough training
    2. Minimum sick pay
    3. Hard to take holidays

    Best thing

    Colleges

    Worst thing

    Managers

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    September 2019
  • 5.5/10

    Sales advisor

    • £7.85 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. Hard to change shifts
    3. Stressed

    Best thing

    The customer service

    Worst thing

    Not a lot of communication and lack of hours

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    September 2019
  • 7.8/10

    Sales advisor

    • £6.15 per hour
    • Under 18 years old

    What they say about their job

    1. Easy to take holidays
    2. Good for students
    3. Managers change their shifts at short notice

    Best thing

    Meeting new people

    Worst thing

    Rude customers

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    September 2019
  • 6.5/10

    Sales advisor

    • £7.70 per hour
    • 21–24 years old

    What they say about their job

    1. Recommends their team
    2. Easy to take holidays
    3. Minimum sick pay
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    September 2019
  • 7.2/10

    Sales advisor

    • £7.84 per hour
    • 21–24 years old

    What they say about their job

    1. Paid breaks
    2. Recommends their team
    3. Two weeks notice of their shifts

    Best thing

    Teamwork and job itself

    Worst thing

    Dealing with rare possible situations

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    September 2019
  • 7.2/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Paid breaks
    2. Good for students
    3. Managers change their shifts at short notice

    Best thing

    the people

    Worst thing

    short breaks

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    September 2019
  • 3.6/10

    Supervisor

    • Manages people
    • £9.21 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Employer doesn’t understand what’s happening on the ground
    3. Managers change their shifts at short notice
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    September 2019
  • 5.5/10

    Senior colleague

    • £18,000 per year, working a 44 hour week
    • 21–24 years old

    What they say about their job

    1. Have had opportunities to progress
    2. No paid breaks
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Shift pattern

    Worst thing

    Unpaid breaks

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    September 2019
  • 6.5/10

    Sales

    • £8.21 per hour
    • 25 or older

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not working lots of extra hours
    3. Minimum sick pay

    Best thing

    Friends

    Worst thing

    Hourse

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    September 2019
  • 4.6/10

    Supervisor

    • Manages people
    • £9.52 per hour
    • 25 or older

    What they say about their job

    1. Paid accurately
    2. Two weeks notice of their shifts
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Some members of staff

    Worst thing

    Like being in a playground

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    September 2019
  • 1.6/10

    Supervisor

    • Manages people
    • £8.00 per hour
    • 21–24 years old

    What they say about their job

    1. Employer doesn’t understand what’s happening on the ground
    2. Hard to change shifts
    3. Not treated with respect

    Worst thing

    Awful communication brake a lot of rules have a group chat about the staff memebers in the management team awful people to work with

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    September 2019
  • 4.9/10

    Sales advisor

    • £7.38 per hour
    • 18–20 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Employer doesn’t understand what’s happening on the ground
    3. Hard to take holidays

    Best thing

    The work team

    Worst thing

    Customers

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    September 2019
  • 4.3/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. No paid breaks
    3. Haven’t had any opportunities to progress

    Best thing

    People

    Worst thing

    Hours

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    September 2019