Natwest

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Natwest is a bank. They provide personal and business financial services.

personal.natwest.com

Natwest job reviews

Showing 14 reviews

  • Best thing

    Flexibility in hours and benefits

    Worst thing

    Stress from customer and stress from management for better stats

    5.0

    Natwest Customer service advisor, February 2024

  • Best thing

    Good pay

    Worst thing

    U dont get paid over time and they make u work after your shift to do some extra training which is also unpaid. Manager over works u and has no understanding of mental health and stresses u out unnecessarily.

    2.3

    Natwest Employee, November 2023

  • Best thing

    Not working weekends

    Worst thing

    Not compensated for amount of roles you take one

    9.1

    Natwest Customer advisor, November 2023

  • Best thing

    sick pay, people who i work with

    Worst thing

    No opportunities or flexibilities

    2.8

    Natwest Customer service, November 2023

  • Best thing

    The ability to buy extra holidays

    Worst thing

    Don’t get to pick your shifts, time off is rarely approved. No concept of mental health awareness. Narcissistic managers. Treated like a number and not a person. Bullied in to leaving or being told to ‘find another job’ when you raise an issue they don’t agree with.

    2.0

    Natwest Employee, February 2022

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  • Best thing

    The people I work with

    Worst thing

    Customers

    8.0

    Natwest Customer service, November 2021

  • Best thing

    The company as a whole do like to promote progression and personal decelopment

    Worst thing

    The training and support offered in my current role isn't very flexible which makes it hard to get extra support when your struggling

    6.6

    Natwest Employee, July 2021

  • Best thing

    Independent and at the same time work well with the team

    Worst thing

    Micromanagement, too hierarchical and "friends" go first

    4.6

    Natwest PA, June 2021

  • Best thing

    People I work with

    Worst thing

    Some managers

    9.2

    Natwest Cashier, February 2021

  • Best thing

    Flexibility and the people.

    Worst thing

    Multitasking at times

    9.2

    Natwest Customer service assistant, February 2021

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  • Best thing

    Perks from employer

    Worst thing

    Bullying, do not adhere to the organisation stance on wellbeing

    3.0

    Natwest Mortgage advisor, January 2021

  • Best thing

    Excellent support with career development and plenty of development opportunities. Treated like an adult and like a person, not just a number. Brilliant atmosphere and team spirit even when working from home. Always receive support from managers and senior managers when struggling or if a personal event/circumstance is affecting you.

    Worst thing

    When working in the office there is not enough parking so not always guaranteed a space so have to walk from a local street.

    9.9

    Natwest Customer service and operations analyst, December 2020

  • Best thing

    Working From home pay

    Worst thing

    Not seeing colleagues very busy

    9.9

    Natwest Customer service, September 2020

  • Best thing

    Decent pay

    Worst thing

    Too many different things to do and learn

    9.0

    Natwest Customer service, September 2020