Natwest
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DismissNatwest is a bank. They provide personal and business financial services.
personal.natwest.comNatwest job reviews
Showing 14 reviews
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Best thing
Flexibility in hours and benefits
Worst thing
Stress from customer and stress from management for better stats
Natwest Customer service advisor, February 2024
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Best thing
Good pay
Worst thing
U dont get paid over time and they make u work after your shift to do some extra training which is also unpaid. Manager over works u and has no understanding of mental health and stresses u out unnecessarily.
Natwest Employee, November 2023
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Best thing
Not working weekends
Worst thing
Not compensated for amount of roles you take one
Natwest Customer advisor, November 2023
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Best thing
sick pay, people who i work with
Worst thing
No opportunities or flexibilities
Natwest Customer service, November 2023
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Best thing
The ability to buy extra holidays
Worst thing
Don’t get to pick your shifts, time off is rarely approved. No concept of mental health awareness. Narcissistic managers. Treated like a number and not a person. Bullied in to leaving or being told to ‘find another job’ when you raise an issue they don’t agree with.
Natwest Employee, February 2022
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Best thing
The people I work with
Worst thing
Customers
Natwest Customer service, November 2021
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Best thing
The company as a whole do like to promote progression and personal decelopment
Worst thing
The training and support offered in my current role isn't very flexible which makes it hard to get extra support when your struggling
Natwest Employee, July 2021
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Best thing
Independent and at the same time work well with the team
Worst thing
Micromanagement, too hierarchical and "friends" go first
Natwest PA, June 2021
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Best thing
People I work with
Worst thing
Some managers
Natwest Cashier, February 2021
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Best thing
Flexibility and the people.
Worst thing
Multitasking at times
Natwest Customer service assistant, February 2021
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Best thing
Perks from employer
Worst thing
Bullying, do not adhere to the organisation stance on wellbeing
Natwest Mortgage advisor, January 2021
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Best thing
Excellent support with career development and plenty of development opportunities. Treated like an adult and like a person, not just a number. Brilliant atmosphere and team spirit even when working from home. Always receive support from managers and senior managers when struggling or if a personal event/circumstance is affecting you.
Worst thing
When working in the office there is not enough parking so not always guaranteed a space so have to walk from a local street.
Natwest Customer service and operations analyst, December 2020
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Best thing
Working From home pay
Worst thing
Not seeing colleagues very busy
Natwest Customer service, September 2020
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Best thing
Decent pay
Worst thing
Too many different things to do and learn
Natwest Customer service, September 2020