National Trust
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DismissThe National Trust is a heritage conservation charity. They look after houses, buildings, gardens, and areas of coastline and countryside.
nationaltrust.org.ukNational Trust job reviews
Showing 32 reviews
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Best thing
best thing is the people, not the managers but the your coworkers. next best is the pay
Worst thing
managers are arseholes
National Trust Team member, September 2024
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Best thing
Meeting new and varied people from different countries
Worst thing
Pay
National Trust Tour Bus Driver, August 2024
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Best thing
Working in some wonderful places
Worst thing
Poor pay, no proper breaks
National Trust Team leader, July 2024
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Best thing
The team are great. Love the conservation work and research
Worst thing
Too much expectation and work load for not enough money. The general public can be difficult which makes it stressful.
National Trust Connections Assistant, July 2024
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Best thing
Go to meetings agree with management.
Worst thing
Meetings and management.
National Trust House Officer, May 2024
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Best thing
Variety in tasks
Shifts not usually longer than 8.5 hoursWorst thing
Can be very busy and sometimes not enough staff
Last minute rotaNational Trust Food and beverage assistant, February 2024
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Best thing
Being outside and protecting special places
Worst thing
Being understaffed at times as reliant on volunteers
National Trust Welcome Assistant, December 2023
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Best thing
The team i work with are brilliant. The managers are super great and i feel happy in the work place
Worst thing
The customers
National Trust Employee, December 2023
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Best thing
Nice team members , great area to work in , interesting customers
Worst thing
Breaks
National Trust Employee, September 2023
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Best thing
Other team members
Worst thing
Grumpy managers
National Trust Employee, July 2023
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Best thing
Good pay and training. Happy and collaborative team members.
Worst thing
Inflexible hours, you work a full day which is sometimes tricky balancing with other aspects of life. Hard to always get in contact with managers ect and our rotors are on paper and so are hard to sometimes keep up on, also feel guilty for asking for days off.
National Trust Employee, July 2023
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Best thing
Interacting with the visitors, friendly and helpful work mates, great location.
Worst thing
Standing out in the rain, without sufficient shelter.
National Trust Welcome Assistant, April 2023
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Best thing
Satisfying job at the end of the day, free entry to sites all over the country
Worst thing
Holidays are hard to book
National Trust Cook, March 2023
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Best thing
I work with a great team, I do a lot of diversity on a daily basis. No two days are the same
Worst thing
Cleaning,
National Trust General assistant, March 2023
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Best thing
Benefits aka discount.
Worst thing
Lots of temporary contracts and no job security.
National Trust Collections Assistant, November 2022
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Best thing
It’s flexible and fun, everyone there is so nice.
Worst thing
If you can’t make it to a shift you have to find someone to cover or come in sick
National Trust Food and beverage assistant, October 2022
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Best thing
Good pay
Worst thing
Forget it’s zero hour contract
National Trust Customer service, October 2022
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Best thing
Co workers
Worst thing
Shift changes no notice - lot of casual staff
National Trust Catering assistant, October 2022
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Best thing
Days regular and people
Worst thing
Stress and the equipment to carry out our tasks
National Trust Assistant manager, September 2022
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Best thing
The location, the team I work with
Worst thing
Central doesn’t understand how things work correct and assume everything is the exact same across all properties without leeway
National Trust Employee, August 2022
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Best thing
In Hospitality the hours are as family friendly as you will find
Worst thing
Managers berating you
Managers not knowing what's going on
Managers hide in office and never on the floor working.
Made to feel small when you can't keep upNational Trust Cook, August 2022
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Best thing
the team, the working hours
Worst thing
potential for long (9hr+) shifts or no/shorter break if busy, last minute rota changes, sometimes poor organisation and lack of FOH training
National Trust Food and beverage assistant, May 2022
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Best thing
Flexible hours
Worst thing
Not given enough hours
National Trust Employee, March 2022
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Best thing
The people, both staff and visitors
Worst thing
It can get very busy during peak times which can get stressful
National Trust Food and beverage assistant, February 2022
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Best thing
Most of the customers are lovely, and they're fun and interesting to work with
Worst thing
Co-workers and I are in constant fear of the manager
National Trust Employee, February 2022
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Best thing
Flexible and friendly environment with supportive staff
Worst thing
Making a mistake with paperwork
National Trust Cook, February 2022
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Best thing
The immediate team I work with
Worst thing
Lack of progression
National Trust Team leader, February 2022
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Best thing
You get to work in beautiful locations
Worst thing
Uncaring and biased senior management - feels more like a public school network. Little or no development - middle management and below treated like second class citizens
National Trust Manager, September 2021
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Best thing
Staff and volunteers are usually lovely.
Beautiful locations with a variety to do.
Holiday hours are good.Worst thing
Management treat staff very poorly.
High expectations for very poor pay.
Holiday is great but not allowed to take Holiday over certain times of the year.
No development opportunities.
Sometimes work for free and get unpaid breaks and travel to work.National Trust Assistant, July 2021
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Best thing
Good hours
Worst thing
Need lots of confidence
National Trust Tour Guide, June 2021
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Best thing
Peace and quiet
Worst thing
Low pay
National Trust Assistant gardener, April 2021
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Best thing
The people I work with.
Worst thing
Unorganised. Lack of staff.
National Trust Food and beverage assistant, February 2021