National Express

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National Express is a coach operator. They run coach services across the UK.

nationalexpress.com/en

National Express job reviews

Showing 28 reviews

  • Best thing

    Money's good

    Worst thing

    Hours are unsociable and it's difficult to book off time when needed

    5.0

    National Express Coach driver, February 2024

  • Best thing

    I love driving

    Worst thing

    Other road users

    4.2

    National Express Driver, January 2024

  • Best thing

    Driving Brand New Coaches plus easy shifts

    Worst thing

    Hrs and Duty Changes without notice

    6.7

    National Express Coach driver, October 2023

  • Best thing

    Colleagues

    Worst thing

    Training , respect , being listened to

    2.8

    National Express Coach driver, September 2023

  • Best thing

    Pay

    Worst thing

    Management, people and shift management

    3.3

    National Express Bus driver, July 2023

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  • Best thing

    Driving

    Worst thing

    A few passengers causing grief for no reason

    5.0

    National Express Bus driver, June 2023

  • Best thing

    Able to progress

    Worst thing

    Lot of unsure answers to questions most of the time as no one wants to commit to an answer in case it’s the wrong one

    2.5

    National Express Supervisor, April 2023

  • Best thing

    The driving ( I love driving )

    Worst thing

    The shift hours. One day I’m doing days and the next I’m doing nights with hardly any time to change my sleep pattern between. I really struggle and don’t get any extra pay for nights/weekends.

    3.3

    National Express Coach driver, March 2023

  • Best thing

    Easy job

    Worst thing

    Sometimes passengers and traffic

    9.9

    National Express Coach driver, February 2023

  • Best thing

    Get left alone to get on with it

    Worst thing

    The stress

    7.0

    National Express Employee, January 2023

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  • Best thing

    Decent pay, nice managers

    Worst thing

    Long hours, very low work life balance

    7.6

    National Express Coach driver, October 2022

  • Best thing

    People I work with

    Worst thing

    Getting dirty

    9.0

    National Express Employee, September 2022

  • Best thing

    Plenty of downtime to talk to your coworker

    Worst thing

    You will work the hardest in the garage by far. It’s a very laborious job and they never hire enough staff only abt 2 employees to change over 100 buses and they expect none to be missed.

    1.6

    National Express Employee, August 2022

  • Best thing

    The free bus travel and discounted coach travel along with the large amount of downtime even tho there are no official breaks make it a pretty decent job.

    Worst thing

    No AC, poor training, poor induction, lack of communication between yourself and your higher ups even when about your own contract, what u apply for may not be what you get, example applied for 8pm-12pm shift on weekly pay, got hired for that role and was place immediately onto a 3pm-8pm shift on monthly pay without my notice :(

    4.8

    National Express Employee, July 2022

  • Best thing

    The pay isn't bad

    Worst thing

    All the best shifts given to the favourites all the time, and perks

    4.1

    National Express Employee, July 2022

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  • Best thing

    Secure minimum salary

    Worst thing

    To much changing shifts exhausting you and no personal life. Not enough money, some days 15 hours and the next only 6 hours to compensate and giving you only the minimum.

    3.7

    National Express PCV driver, April 2022

  • Best thing

    Getting out & about

    Worst thing

    Traffic & unsociable hours

    1.6

    National Express Bus driver, December 2021

  • Best thing

    Being out on the road.. & to an extent being your own boss..

    Worst thing

    Pay.. Impossible timetables.. Long unsociable hours.. Traffic.. Spending time away from family..

    4.8

    National Express Driver, December 2021

  • Best thing

    Driving

    Worst thing

    Passengers attiude towards you

    3.2

    National Express Employee, July 2021

  • Best thing

    No pressure job, great management, driving with no traffic jams.

    Worst thing

    Working weekends.

    9.7

    National Express Employee, April 2021

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  • Best thing

    Nothing but a wage packet

    Worst thing

    The management and their clique

    1.2

    National Express Bus driver, April 2021

  • Best thing

    Pay

    Worst thing

    Lack of respect from upper managenent
    They expect too much of us.

    4.1

    National Express Driver, February 2021

  • Best thing

    Travel get to meet people from all different walks of life

    Worst thing

    Rude passengers

    9.4

    National Express Coach driver, January 2021

  • Best thing

    My direct manager was brilliant and very easy to talk to, as a result any help needed was forth coming and reciprocated with equal respect.

    Worst thing

    Anyone above the local level had n idea how to run a coach compzny

    9.4

    National Express Driver, January 2021

  • Worst thing

    Hours. Get paid for hours of driving, but a day can be obmver twelve hours long with breaks in between duties.

    6.6

    National Express Bus driver, November 2020

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  • Best thing

    Meeting people

    Worst thing

    Long hours, overnight stays away from home, hardly ever finish on time

    3.2

    National Express Coach driver, June 2020

  • Best thing

    Easy enough

    Worst thing

    Hours, pay, bonus lost for no reason

    2.6

    National Express Coach driver, April 2020

  • Best thing

    Money is decent

    Worst thing

    Working too much

    4.9

    National Express Bus driver, November 2019